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Sign up to MYOB Business Lite or Pro with your Westpac business credit or debit card, and get a free 12 month subscription when you pay for the first month!

Get started here: MYOB has partnered with Westpac to help you do better business 

Terms and conditions

Bank feeds allow information from your financial institution bank to be sent straight to MYOB so you can save time on your data entry.Tell me more about bank feeds.

To set up a bank feed for a Westpac account:

  • you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user. If you're unable to set up bank feeds, contact us and we'll be happy to help.
  • ensure bank feeds can be set up for your account (check the list: Australia | New Zealand)
  • have your MYOB account details handy.

There are two parts to setting up a bank feed:

. If you're in Australia and you use Westpac Live (Westpac's online banking), you can finish the application online via Westpac Live. Otherwise complete and submit an application form. account

1. Apply

Start the application process in MYOB

and follow the prompts.

2. Link

Once your bank feed is active, choose the account in MYOB

the bank feed applies to.

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Need to link more bank accounts? The number of bank accounts you can link depends on your plan. Go to My Account to see your current limit or upgrade your plan (click your business name > My Account > Manage my product).

1. Apply for a bank feed

Applying online via Westpac Live (Australia only) is the quickest way to get up and running. Otherwise you'll need to complete an application form. Both methods are covered hereStart the application process in MYOB (Banking > Manage bank feeds > Create bank feed) and follow the prompts.

Depending on your location or whether you're setting up a bank feed for a bank account or credit card, here are the steps:

To apply via Westpac Live

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titleTo apply via Westpac Live (Australia only)
Australian bank accounts

If you're in Australia and you use Westpac Live (Westpac's online banking) and you have a Westpac bank accountapplying for a bank feed for an Australian bank account (not a credit card), these steps are for you. You'll be able to continue the application using your online banking.

If you use Westpac Corporate Online, or have a Westpac credit card account, or you're in New Zealand, you'll need to complete a bank feed application form. See the task below for instructionssee the tasks below.

  1. In MYOB, go to the Banking menu and choose Manage bank feeds.
  2. Click Create bank feed.
  3. Choose Westpac from the list of financial institutions.
    Image RemovedFor the Application method, choose Online via bank / internet banking
    Note that you'll need to have access to the online banking system for this account. If you don't have access you'll need to submit an application form - see "To apply with an application form" below.The Set up method confirms you'll be setting up using online banking.

  4. Read the displayed information and, if you agree, select the option I confirm that.

  5. Click Next.
  6. Take note of the displayed code reference number or click Copy to copy it to your Windows clipboard. You'll need this code in NetBank to complete the application.
  7. Click Go to online banking.
  8. Sign in to Westpac Live.
  9. Go to the Services & preferences menu and select Services.
  10. Click Bank feeds in the Account Services section.
  11. Select the bank account you are setting up the bank feed for in the From account menu.
  12. Select MYOB as your third-party service provider.
  13. Paste the code you copied earlier into the MYOB Bank Authorisation field.
  14. Provide your email address in the Contact Email field.
  15. Click Connect feed.

To apply with an application form

If you can't apply
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titleTo apply with an application form
Australian business credit cards

If you're applying for a bank feed via Westpac Live, here's how to apply using an application form. It'll take Westpac 1 - 2 weeks to process your application.for a Westpac business credit card, these steps are for you. Note that you can't set up bank feeds for Westpac personal credit cards.

  1. In MYOB, go to the Banking menu and choose Manage bank feeds.
  2. Click Create bank feed.
  3. For the Account type, choose Credit card account.

  4. For the Bank, choose Westpac Business Credit Cards. The Set up method confirms you'll be setting up using online banking.

  5. Read the displayed information and, if you agree, select the option I confirm that.

  6. Click Next.
  7. Take note of the displayed reference number or click Copy to copy it to your clipboard. You'll need this code in your online banking to complete the application.
  8. Click Go to online banking.
  9. Sign in to your online banking.
  10. Go to the Services & preferences menu and select Services.
  11. Click Bank feeds in the Account Services section.
  12. Select the business credit card you are setting up the bank feed for in the From account menu.
  13. Select MYOB as your third-party service provider.
  14. Paste the code you copied earlier into the MYOB Bank Authorisation field.
  15. Provide your email address in the Contact Email field.
  16. Click Connect feed.
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titleNew Zealand bank accounts and credit cards

If you're in New Zealand, these steps are for you.

  1. In MYOB, go to the Banking menu and choose Manage bank feeds.
  2. Click Create bank feed.
  3. Choose Westpac from the list of financial institutions.
    Image Removed

  4. For the Application method, choose Application formFor the Account type, choose Bank account or Credit card account. The Set up method confirms you'll be setting up using a form which can take 1 - 2 weeks.

  5. For the Bank, choose Westpac or Westpac Credit Cards.

  6. Enter the bank account or credit card details.
  7. Read the displayed information and, if you agree, select the option I confirm that.
  8. Click Next.
  9. On the Sign the authority form page:
    1. Click Print authority form, then complete, sign and scan the form to your computer.
    2. Click Upload authority form to open the secure upload portal.
  10. Enter your Email address.
  11. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).
  12. Click Submit Application.

 

How long

will

does it take to approve my

bank feed

application?

Online via Westpac
Live applications
online banking (Australia only)These applications (processed via Westpac Live) are usually processed by Westpac within 24 hours, but it can take a couple of days.
Uploaded
Application formsThe application forms
can
take 1 - 2 weeks to be processed.

If you haven't heard from us after this time, contact product support (click chat or scroll down for other options on the Contact Us pagegive our bank feed team a call on 1300 555 931 (Australia) or 0508 328 283 (New Zealand).

We'll send you an email when your bank feed has been approved, or you can track the status of your bank feed application.

Once it's ready, you need to link the bank feed to the corresponding account in MYOB—see the next task for details.

2. Link the bank feed to an account in MYOB

Once you've been notified (by email) that your bank feed has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding account in MYOB. This will be the account in MYOB that your bank transactions will be fed into.

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titleTo link an account to the bank feed

To link an account to the bank feed

  1. In MYOB, go to the Banking menu and choose Manage bank feeds. The Manage bank feeds page opens, listing all the bank feeds you have set up and their status.
  2. In the Linked account column for the new bank feed, choose an account from the list. This will be the account that the bank feed transactions will be imported to. You can only select accounts set up as a bank account or credit card.

  3. Click Save to finish.

What happens next?

When your bank feed is ready, your bank transactions will automatically be fed into MYOB at the frequency specified by Westpac for your account type (you can check here: Australia | New Zealand).

You can then allocate those transactions to the applicable accounts or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

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The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.

 

 

 

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Bank feeds

Tracking the status of your bank feed application

Working with bank transactions