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  • Publishing your business and contact information

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ANSWER ID:127

Use the Business information ('What we do') and Contact information features to tell visitors who you are and what your business does, and let them know how to contact you.

In the following sections, we'll show you how to:

  • Publish your business information (What we do), and
  • Publish your contact information.
Publishing

 

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titleTo publish your business information ('What we do')
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  1. If you haven't published your business information, click the Add what your business does link in the What we do section.
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    If you want to edit your existing business information, click Edit settings at the bottom of the What we do section.

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  1. In the What we do title field, enter a title for this section. The default title is 'What we do', but you can change this if you want.

  2. In the Tell us what you do field, describe what your business does. What sets you apart from your competitors and makes you unique? This is your pitch, so keep it short and to the point. For more information, see Writing a great positioning statement.
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  3. Once you're finished, click Save.

Publishing 1.
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  1. If you haven't published your contact information, click the Edit your contact information link in the Contact information section.
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    If you want to edit your existing contact information, click Edit settings at the bottom of the Contact information section.
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  1. On the Contact information page, complete the following fields:

    • Contact information title: the default title for the section is 'Contact information', but you can edit it to suit your business (for example, 'Contact us' or 'Get in touch').

    • Address: enter the address you want customers to contact you on.

Note:

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      If you want to edit your Account information address (the address that MYOB uses for all correspondence), see Editing your account information. If you want to edit your Find us address (the address that appears on your site in a Google Map), see Displaying your location in a Google Map.

    • Business phone numbers: enter the phone numbers you want customers to contact you on. Note that you can choose to make one of these numbers your preferred contact method, so it appears prominently on every page of your site. For more information, see Publishing your website information.

    • Business email address: enter the email address you want customers to contact you on. When customers click this address a Contact us form will appear, which they can use to contact you. Note that you can choose to make this your preferred contact method, so an Email us link appears prominently on every page of your site. For more information, see Publishing your website information.

Tip:

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      You can use Conversion Tracking within Google AdWords to track the number of leads to the Contact us form that come from Google AdWords. For more information, see Integrating Google tools with your website.

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  1. Once you're finished, click Save.

Frequently asked questions

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titleHow does the 'Get vCard' link work?

By clicking the Get vCard link in the Contact information section of your site, your visitors can download a vCard (.vcf) file. This file saves your contact details in a format that can be imported into visitors' email clients, such as Microsoft Outlook.

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titleCan I hide my business and contact information from visitors?

Yes, you can set the Content visibility settings for these features so that your business and contact information is hidden from your website. For more information, see Setting visibility options for your website content.

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titleRelated topics
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Writing a great positioning statement-250-common

Editing your account information-135-AU

Displaying your location in a Google Map-130-AU

Publishing your website information

Setting visibility options for your website content