ANSWER ID:36695The following error can occur when installing AccountRight v19: 
This error means there's a process on your computer which is interfering with the installation. To fix it, you'll need to stop the interfering process. | UI Expand |
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| title | Solution |
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| - Click Cancel to close the error message.
- Simultaneously press the Ctrl, Shift and Esc keys on your keyboard.
The Windows Task Manager window appears. - Click the Processes tab.
- Click to highlight the process called agent.exe then click End Process. The process name may or may not include "*32" as shown in our example.
 - At the following confirmation prompt, click End process.
 - On the Windows Task Manager window, go to the File menu and choose Exit Task Manager.
You will now be able to successfully install AccountRight. |
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