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ANSWER ID:22935

This error can be fixed by downloading and running the applicable a register.bat file, then attempting to activate Payrollrestarting you computer.

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Close Payroll.

Determine the appropriate file below.to use:

If your Windows version is 32-bit, use the register32.bat file.
If your Windows version is 64-bit, use the register64.bat file.

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Not sure if you're using a 32- or 64-bit version of Windows?

Simultaneously press the Windows and Pause keys on your keyboard. Alternatively, click Start > Settings > System > About.
The displayed window will show tell you whether your Windows version is 32- or 64-bit.

Right-click the appropriate file and save it to your Desktop.
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Attachments
register32.bat
register64.bat

Right-click the file and save it to your Desktop.
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Right-click the downloaded file and choose Run as administrator.
At the prompt, press any key to continue.
When the process is finished, close the two open windows.
Restart your computer. You will be able to now successfully activate Payroll.

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Payroll user guide

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Old Version 5

New Version 6

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ANSWER ID:22935

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