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AccountRight Plus and Premier, Australia only

You can view the basic details of reports you've sent to the ATO as part of Single Touch Payroll reporting in the Payroll Reporting Centre.

From the Payroll Reporting Centre you can:

  • View Single Touch Payroll reports, per pay run.
  • Send payroll reports after processing payroll.
  • View errors that are preventing the report being accepted by the ATO.
  • Download a PDF report showing what has (and hasn't) been sent to the ATO.

Also learn about viewing year-to-date reports when finalising your Single Touch Payroll information.

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titleTo view payroll reports

To view payroll reports

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Payroll Reporting Centre.

Reports are listed with basic information and their status.

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If you've set up Single Touch Payroll reporting, done a pay run, and there are no reports in the reporting centre see our topic Where are my Single Touch Payroll reports?

If some employees aren't showing in the reporting centre check their employee basis. If the employee basis is set to Other, the employee's pay details won't be sent to the ATO.

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titleTo download a report (PDF)

To download a report (PDF)

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Payroll Reporting Centre.
  3. Click the ellipsis button next to a report and choose Download report (PDF).

    The report downloads and displays.

What the report shows

The report has 2 parts:

  • employer pay period - this shows:

    • total of Gross payments

    • total of all reportable employer superannuation contributions (RESC)

    • total of all before tax deductions

    • both reportable and not reportable payroll categories

  • employee year-to-date - this shows:

    • total of Gross payments (not sent to the ATO)

    • total of all reportable employer superannuation contributions (RESC - not sent to the ATO)

    • total of all before tax deductions (not sent to the ATO)

    • TOTAL gross (this is the figure that is sent to the ATO)

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To view ATO response

If a report you've sent to the ATO isn't accepted, you can view the ATO's reponse to find out why.

  1. From the Payroll menu, choose Payroll Reporting.

  2. Click Payroll Reporting Centre.
  3. Click the ellipsis button next to a report and choose View ATO response.

Details of the ATO's response are displayed.

Pay events and update events

Pay runs submitted to the ATO are either pay events or update events.

A pay event can only occur in the current payroll year, and will contain a dollar value. A regular pay run is considered a pay event, where both employee and employer year-to-date totals are submitted to the ATO.

An update event can only occur in the current payroll year, but it won't contain a dollar value. For example, if you change a paid amount from one payroll category to another—like changing a $20 bonus to a $20 commission. The pay amount won't change, but the details will. For update events, only the employee's year-to-date totals are sent to the ATO, but not the employer's year-to-date totals.

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Report statuses

StatusDescriptionHow to fix
Sending

The report has not arrived at the ATO for one of these reasons:

  • It's just been sent from MYOB and is in transit to the ATO.

Nothing to fix - reports will sit in Sending until the ATO receives them. This can take up to 72 hours during peak periods.

SentThe report has been sent and is awaiting a reply from the ATO.Nothing to fix - wait for the ATO's response.
Not sent

The report has not arrived at the ATO for one of these reasons:

  • The declaration hasn't been agreed to.
  • The person who processed the pay has not gone through the connect to ATO steps and added themselves as a declarer.

If you haven't added yourself as a declarer:

  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click Connect to ATO.
  3. Follow the prompts to add your details. Learn more about connecting to the ATO.

 If you clicked "Cancel" at the declaration:

Accepted

Report has been sent to and accepted by the ATO with no errors.All good!
Rejected

The report has been sent but rejected by the ATO. Rejected reports will have a reason for the rejection, and what needs to be fixed for it to be accepted.

The Rejected status will remain for the report. Once you've addressed the issue, updated payroll information will be sent to the ATO on your next pay run.

Fix the issue which caused the rejection

Accepted with errorsReport has been sent to and accepted by the ATO, however there are some things that you'll need to fix before the next pay run.
  1. Go to the Payroll command centre, then click Payroll Reporting.
  2. Click the ellipses button of the report, and choose View report detail.
  3. The information you need to check and update is listed in the report. Fix all items before your next pay run.
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titleWhat information is sent to the ATO?

What information is sent to the ATO?

Only your employees' year to date figures are sent to the ATO. Take a look at this quick video to learn more.

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Also check this ATO information about viewing your reports for Single Touch Payroll via the Business Portal.

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How do I fix or delete a report that's been sent to the ATO?

You can't delete or "undo" a report that's been sent to the ATO. Instead, the next time you record a pay and submit it to the ATO, the latest year-to-date totals will be submitted.

This means if you've reported a wrong amount to the ATO, reverse or delete the incorrect pay, record it again and submit it to the ATO. All submitted reports will remain listed in the payroll reporting centre, even if you change or delete a pay in AccountRight.

Take a look at this quick video to learn more.

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titleRelated topics

Fix and resend rejected reports

Send reports after processing payroll

help
Small Business
AccountRight
AccountRight 2017
Australia
New Zealand

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