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| | This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version. Not sure which AccountRight version you're using? Open AccountRight, go to Help Whether you're upgrading from a classic AccountRight version, like v19, or you're just updating to the latest version – you'll be up and running in no time. To check your current AccountRight version, go to the Help menu and choose About AccountRight. Attend a free upgrade webinarAbout upgradingUpgrading is straightforward. You start by downloading the new version, finding your company file and sending it to us to upgrade and put online. | HTML |
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Upgrading AccountRightClick | UI Expand |
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| title | 1. Download and install AccountRight |
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Click here to download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription, subscribe now.- Right-click here and choose Save file as or Save target as and save the file to your Desktop.
Double-click the installer file you've saved to your computer to install the new AccountRight version.
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| title | 2. Upgrade your company file |
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| MYOB takes the hassle out of upgrading. When you upgrade, we'll upgrade it for you, put it online and let you know when it's ready to go. Note that upgrading can take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so we suggest you do this outside of business hours. - Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome window appears.
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 Image Removed Image Added- Click Upgrade a company file. The Upgrade Assistant appears.
Click Continue and on the Company file page, click Browse to locate and select the file you want to upgrade.
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| Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded (learn how to open a company file). Still having trouble? Get help finding your company file . |
- If the file you're upgrading is password-protected, type in the password and click Continue. If you're not sure of the Administrator password, try leaving it blank.
- Sign in to AccountRight with your MYOB account details and then click Upload.
- Once your file has uploaded, you can close AccountRight while we do the rest.
- We'll email you when the upgrade's complete, or if we come across any issues along the way.
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| For information on how to open your file in your new software, see Open a company file. |
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| title | 3. Complete post-upgrade tasks |
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| After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use), such as migrating your personalised forms. Don’t stress though, you only need to do them once. Check out this help topic for all the details, or watch this video for an overview: | HTML |
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Don't forget, if you need any help along the way, feel free to contact us. | UI Text Box |
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| What should I do with my old AccountRight software? If you need access to pre-upgraded company files or backups, keep your old AccountRight software installed on your computer. This also lets you run historical reports in your old software. Otherwise you can uninstall your old AccountRight software. |
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Attend a free upgrade webinar—webinars are a great way to see the new AccountRight and learn about the steps needed to upgrade. Sessions book out fast, so book now. Call us - if you need immediate assistance, call our support team: | HTML |
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<p><b>Australia</b> - <a href="tel:1300-555-123">1300 555 123</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p> |
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<p><b>New Zealand</b> - <a href="tel:0508-328-283">0508 328 283</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p> |
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| title | To update a later AccountRight version |
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| If you're using: - the PC Edition of AccountRight 2021.1 or later (which is most users), or the AccountRight Server Edition (2022.4 or later) you'll have automatic updates. When an updated is available, all you need to do is to restart when prompted and it will be updated
- the PC Edition of AccountRight 2020.4 or earlier, you'll need to install the latest PC Edition as described below.
- AccountRight Server Edition 2022.3 or earlier, see Updating an AccountRight network
If you need to install AccountRight for the first time or on a different computer, you can follow the instructions below to install the PC Edition. | UI Expand |
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| title | To install AccountRight (PC Edition) |
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To install the PC EditionRight-click the Download button below and choose Save link as or Save target as and save the installer file to your desktop.
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| Description | Download AccountRight |
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| URL | https://download.myob.com/arl/Current/MYOB_AccountRight.exe |
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Close all programs, including AccountRight. Double-click the downloaded installer file to start the installation. | UI Text Box |
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| Receiving a message to Uninstall or Modify AccountRight? This means you've already installed the latest version. Click Close to close the message and proceed to step 4. |
Repeat these steps to install the update on all computers that access your company file. - After installing, you can start AccountRight using the AccountRight icon on your desktop:
 Image Added - Open your company file. If prompted to upgrade the file, click Upgrade.
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| Having trouble downloading or installing AccountRight? Some antivirus software can interrupt software downloads and installation. Try temporarily disabling your antivirus software and enable it again after installing. For more information, see Installation troubleshooting. |
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