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Before you begin, take some time to explore MYOB Essentials and find out about the basic features of navigation and transaction entry.

There are some features that appear on every MYOB Essentials page. These are:

 

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Links at the top

At the top of each MYOB Essentials page, a welcome message is visible, along with a number of links:

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  • My businesses—click to add a new MYOB Essentials business or switch to an existing one (that you are signed up for). For more information see Using multiple businesses.
  • Settings menu ( Image Removed )—click your business name to view the Settings menu. From this menu, you can access various settings (such as your Business details, GST settings and Import/Export), details about your subscription, and your accounts list. You can also view your serial number and log out of MYOB Essentials. For more information, see Settings.

Links at the bottom

At the bottom of each MYOB Essentials page are the following links:

  • Privacy policy—click to view the privacy policy statement for MYOB Essentials.
  • About us—click to find out more about MYOB Essentials.
  • Contact us—click to find out how to contact the MYOB Essentials team.
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titleMYOB Essentials menu

You'll use the main menu bar to access most areas of MYOB Essentials

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If you hover over an item on the menu bar, a list of related options appears.

 

Use this menu item or option…
To do this…
DashboardView the dashboard, which shows a snapshot of your business.

Sales

  • Quotes

 

View the list of quotes created in MYOB Essentials

  • Invoices
View the list of invoices created in MYOB Essentials.
  • Items
View a list of your items, which are products or services that you buy or sell.
  • Create invoice
Create invoices to send to your customers.
  • Enter customer payment
Enter a payment made by a customer for an invoice.
  • Create customer return
Create invoice returns—customer credits or refunds for goods returned, services not used or received.
  • Process customer returns
Apply a customer return to an invoice or refund the money to a customer.
  • Sales history
See a list of your sales history for a specified period of time.
  • Customer statements
Send statements to your customers showing their current balance.

Purchases

  • Bills

 

View the list of bills recorded in MYOB Essentials.

  • Items
View a list of your items—products or services that you buy or sell.
  • Create bill
Create bills to record the purchases you make from your business suppliers.
  • Pay bills
Enter a payment for a bill.
  • Create supplier return
Create a return for a supplier—returns are credits or refunds for goods returned, services not used or received.
  • Process supplier returns
Apply a supplier return to a bill or record it as a refund from a supplier.
  • Purchase history
See a list of your purchase history for a specified period of time.

Banking

  • Bank transactions

 

View all the bank transactions that have been brought in on bank feeds or imported manually using bank statements.

  • Bank reconciliation
Manually reconcile transactions that won’t be matched to an imported bank transaction.
  • Manage allocation rules
Set up the rules you use to automatically allocate imported bank transactions.
  • Manage bank feeds
Apply for and manage your bank feeds.
  • Spend money
Enter withdrawals and payments that are not associated with your business suppliers.
  • Receive money
Enter deposits received from sources other than customer sales.
  • Transfer funds
Record any transfers you’ve made from one bank account to another.
  • Transaction history
View transactions on each of your bank accounts over a specified period.

Contacts

  • View contacts

 

View a list of your contacts—customers, suppliers, employees or general contacts.

  • Create contact
Create contacts.

Payroll

  • Enter pay

 

Open the pay centre screen, where you can select dates and employees, and do the pay run.

  • Employees
View a list of your employees.
  • IRD monthly returns
    (New Zealand)
Print the reports you need to lodge with the IRD each month—Employer deductions (IR345), Employer monthly schedule (IR348) and KiwiSaver employee details (KS1).
  • Past pay runs
View, print or email individual employees’ payslips and view a summary of each of your past pay runs.
  • Payroll summaries
View a summary or detail report of your payroll over a specified period of time.
  • PAYG payment summaries 
    (Australia)
Produce PAYG payment summaries for your employees and lodge them electronically with the ATO.
  • Payroll settings
View and change your payroll settings, including which bank account you use to pay wages, payslip display options, and payslip email settings.

Reports

View a list of MYOB Essentials reports.

Help & Support

  • Help

 

View this help centre. The help centre will open at a help topic that is relevant to your current MYOB Essentials page.

  • Blog
Visit the MYOB Essentials blog, to learn about new features and other topics of interest to MYOB Essentials users.
  • Contact us
Get in touch with the Support team to help you with any issues or questions you've got with MYOB Essentials.

 

There are also features that you can use on many pages. For example:

 

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titleUsing the calendar

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The calendar makes it easier for you to enter dates. For example, suppose you’re entering a sale and have promised the items to the customer on the last Friday of the month. Rather than figuring out the date and entering it manually, you can use the calendar to quickly select the date.

To view the calendar, select the icon ( Image Removed ) at the right of any date field within MYOB Essentials. The calendar contains the following controls:

  • Image Removed—click to go back one month.
  • Image Removed—click to go forward one month.
  • Image Removed—click to select today’s date.
  • List of months and years—click the current month and year to select from a list of months in the selected year. Click again to select from a list of years.
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Most MYOB Essentials pages have a search field. As you type your search term, the list on the page is updated to match your text. You can also choose from the filters that are next to the search field.

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Use searching in combination with sorting

If searching and filtering gives you a long list of results, you might want to sort the list by one of the column headings. For more information see Sorting by column.

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By clicking a column heading, you can re-sort the information in the list by that column. For example, in the contacts list, you can click the First Name column heading to sort the list in alphabetical order by contacts’ first names.

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You can select options by clicking the checkbox to the left of the option. A tick will appear in the checkbox (  Image Removed  ). To deselect an option, click the checkbox again. The tick will disappear (  Image Removed  ).

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Month-end tasks

While you’re exploring MYOB Essentials, you may also want to have a look at our suggested Month-end tasks.

 

 Australia only

To set up a bank feed for a Commonwealth Bank account:

Your AccountRight company file doesn't need to be online to set up bank feeds, but you'll need an internet connection.

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Bank feeds can't be set up for CBA personal credit card accounts. Which CBA accounts are supported?

There are two parts to setting up a bank feed:

1. Apply

Start the application process in AccountRight, then finish via NetBank (the Commonwealth Bank's online banking). Alternatively, you can submit an application form.

>

2. Link

Once your bank feed application is approved, choose the AccountRight account the bank feed applies to.

1. Apply for a bank feed

Applying online via NetBank is the quickest way to get up and running. Otherwise you can complete an application form.

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titleTo apply via NetBank (recommended)

To apply via NetBank

The quickest way to apply for a bank feed is to start the process in AccountRight, then finish it via NetBank, the Commonwealth Bank's online banking.

You won't be able to apply via NetBank if:

  • you don't have access to NetBank - speak to the Commonwealth Bank about getting set up.
  • you use Commonwealth Bank CommBiz
  • there's more than one signatory on your account, or
  • you've chosen to "mask" your account numbers in NetBank (so they display as XXX XXX) and you don't want to turn this off.

If you can't apply via NetBank, use an application form instead. See the next task for instructions.

 

To apply for a bank feed via NetBank

  1. Start AccountRight.
  2. Go to the Banking command centre and click Bank Feeds.

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    1. The Manage Bank Accounts window appears. Click Get Started with Bank Feeds.
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    2. An internet browser window opens and the MYOB Sign In window appears.
    3. If prompted, sign in with your MYOB login details (email address must be lowercase).
    4. Proceed to step 4 below.
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    titleIf it's an additional bank feed
    1. The Bank Feeds window appears. Click Manage Bank Accounts.
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    2. When the Manage Bank Accounts window appears, click Add or remove a bank account. An internet browser window opens and the MYOB Sign In window appears.
    3. If prompted, sign in with your MYOB account details (email address must be lowercase). 
    4. If you have multiple MYOB products or company files, select the applicable product and company file.

  3. Choose your company file from the Set up bank feeds for this company file list.

  4. Click Add more bank accounts or Add more credit cards.
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    'Add more' buttons missing?

    Oops - you're probably not the online owner (this is usually the person who set up your AccountRight subscription). If you are the online owner (or should be), contact us and we'll help sort it out.

  5. Select Commonwealth Bank of Australia (CBA) from the list of financial institutions.

  6. Choose the option to continue the bank feed application online.

  7. Enter your account details and select the I confirm... checkbox.

  8. Click Submit.
  9. Click Continue to online banking and then log in to NetBank.
  10. Select the account you want to receive bank feeds for.
  11. Select the terms and conditions checkbox.
  12. Click Confirm to submit your application.

Applications are usually processed by the CBA within 24 hours, but it can take a few days—we'll let you know when it's ready. To check the application status, see Manage bank feeds.

If you haven't heard from us after 5 business days, give our bank feed team a call on 1300 555 931 (Australia).

Once it's ready, you'll need to link the bank feed to the corresponding account in AccountRight. See task 2 below for instructions.

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To apply with an application form

If you can't apply for a bank feed via NetBank (the Commonwealth Bank's online banking), here's how to apply using an application form.

  1. Start AccountRight.
  2. Go to the Banking command centre and click Bank Feeds.

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    1. The Manage Bank Accounts window appears. Click Get Started with Bank Feeds.
      Manage bank accounts window with get started with bank feeds buttonImage Added
    2. An internet browser window opens and the MYOB Sign In window appears.
    3. If prompted, sign in with your MYOB account details (email address must be lowercase).
    4. Proceed to step 4 below.
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    titleIf it's an additional bank feed
    1. The Bank Feeds window appears. Click Manage Bank Accounts.
      Bank feeds window with manage bank accounts button highlightedImage Added
    2. When the Manage Bank Accounts window appears, click Add or remove a bank account. An internet browser window opens and the MYOB Sign In page appears.
    3. If prompted, sign in with your MYOB account details (email address must be lowercase).
    4. If you have multiple MYOB products or company files, select the applicable product and company file.
  3. Choose your company file from the Set up bank feeds for this company file list.

  4. Click Add more bank accounts or Add more credit cards.
    Add more bank accountsImage Added

    UI Text Box
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    'Add more' buttons missing?

    Oops - you're probably not the online owner (this is usually the person who set up your AccountRight subscription). If you are the online owner (or should be), contact us and we'll help sort it out.

  5. Select Commonwealth Bank of Australia (CBA) from the list of financial institutions.

  6. Choose the option to have an application form emailed to you.
  7. Complete your bank details.
  8. Select the I confirm... checkbox then click Submit.

  9. You'll be prompted to print the bank feed application form.

    1. Click Print Form. The authority form and cover sheet appear. A copy of the authority form is also sent to you by email.
    2. Print the form.
    3. Read the cover sheet for instructions on how to complete and submit the form.
  10. Click Done in the Print the bank authority form page.
    The My Products page appears. This shows details about your AccountRight subscription and online services.
    The Bank Feeds section is updated with the details of the bank feed you have just applied for.
    My products page in my.myob showing bank feed statusImage Added
  11. Complete and submit the application form. Submission details are provided on the form.

Your application will be processed within 10 business days—we'll let you know when it's ready. To check the application status, see Manage bank feeds.

If you haven't heard from us after this time, give our bank feed team a call on 1300 555 931 (Australia).

Once it's ready, you need to link the bank feed to the corresponding account in AccountRight. See the instructions below.

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2. Link the bank feed to an account in AccountRight

We’ll notify you by email when your bank feed is ready to use. You can then link the bank feed to the corresponding account in AccountRight.

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titleTo link an account to the bank feed

To link an account to the bank feed

  1. In your company file, go to the Banking command centre and click Bank Feeds. The Bank Feeds window appears.
  2. Click Manage Bank Accounts. The Manage Bank Accounts window appears.
    This window shows the status of your bank feeds applications so you can follow their progress.
  3. Click Check/update status.
    Image Added
    The bank feeds Log in window appears.
  4. Sign in with your MYOB account email address and password (email address must be lowercase).
  5. The Manage Bank Accounts window reappears. This window shows all the bank feeds you have set up and their status.

  6. In the Associated Account column, select an account from the list. This will be the account that the bank feed will be compared to. You can only select accounts set up as a bank account or credit card. Learn more about account types .
    Image Added

  7. Click Use Account. The account is now linked to the bank feed.
  8. Click OK to finish.

What happens next?

When your bank feed is ready and it's linked to an AccountRight account, you’ll be able to download and approve transactions into your company file. What's the bank feed delivery frequency?

Note that the first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import and reconcile transactions dated before your feed approval date, you can import a bank statement.

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titleHow do I reprint the bank feed application form?

How do I reprint the bank feed application form?

You can reprint the application form for a bank feed that you've applied for. If you need to apply for a new bank feed, repeat the steps above for applying for a bank feed.

  1. Start AccountRight.
  2. Go to the Setup menu > Manage Bank Accounts. The Manage Bank Accounts window appears.
  3. Click Add or remove a bank account. An internet browser window opens and the MYOB Sign In page appears.
  4. Sign in with your MYOB account email address and password.
  5. If you have multiple MYOB products or company files, select the applicable product and company file.
  6. Select an account and click Print authority form. The BankLink authority form and cover sheet appear.
  7. Print the form.

Have you been requested to resubmit a bank feed application? Repeat the steps above to apply for a bank feed.

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titleRelated topics
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Get started with MYOB Essentials

Using this help centre

About MYOB Essentials

System requirements

The Dashboard

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More »

About bank feeds

Manage bank feeds

Approving a bank feed