ANSWER ID:11205The error "You have indicated that the transaction is to be paid electronically" in a Spend Money or Pay Bills transaction occurs if: - you've selected a customer card, and/or
- the account selected in the Pay from Account field has been incorrectly set up as your bank account for electronic payments.
To prevent this error:- ensure you've selected the correct card
- check which account has been set up as your bank account for electronic payments by going to Setup > Linked Accounts > Accounts and Banking Linked Accounts.
Here you can see the wrong account has been selected in the Bank Account for Electronic Payments field:
This needs to be set to the bank account you use for electronic payments. If this account doesn't exist, you can create it.
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title | To create an Electronic Clearing Account |
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| If none of your existing accounts are suitable for selection in the Bank Account for Electronic Payments field, you can create an account for this purpose: - Go to the Accounts command centre and choose Accounts List.
- Click the Assets tab then click New.
- Choose Detail Account in the top left and Bank in the Account Type drop-down list.
- Assign a number to the Account that best suits your Accounts List. Name the account 'Electronic Clearing Account' or similar. See our example below.
- Click OK.
Once you have created this account, select it as the Bank Account for Electronic Payments as shown above. |
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