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MYOB Atlas is committed to resolving unsatisfactory performance and aims to provide an efficient and fair process for handling client complaints. We aim to resolve complaints within three working days of you first contacting us.

You can make a complaint by:

completing our complaint form,
sending an email to abuse@myobatlas.com, or
sending correspondence to:
MYOB Atlas
PO Box 371
Blackburn
VIC 3130
Australia

Do you have a question about MYOB Atlas? Don’t worry, we're here to help.

While we no longer offer phone support, you can contact us by:

posting your question on the community forum
sending an email to atlas@myob.com

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ANSWER ID:124, 369

Please choose from the below contact options for your country.

Australia

New Zealand

To get help with your website

Contact an MYOB Atlas Approved Partner.

To make a billing enquiry

Complete our billing enquiry form.

To make a domain name enquiry

Complete our domain name enquiry form.

Note: This form contains a Change of domain name ownership PDF document. Depending on your enquiry, you may need to download this document. If you don't have a PDF reader installed, download Adobe Reader for free.

Complete our domain name enquiry form.

To make a complaint

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Domain name complaints

Australia: If you have a complaint relating to a .au domain name, you can find more information on auDA's

Complaints

complaints page.

MYOB Atlas is committed to resolving unsatisfactory performance and aims to provide an efficient and fair process for handling client complaints. We aim to resolve complaints within three working days of you first contacting us.

You can make a complaint by:

completing our complaint form,
sending an email to abuse@myobatlas.com, or
sending correspondence to: MYOB Atlas PO Box 12940 Auckland 1642 New Zealand

New Zealand: If you have a complaint relating to a .nz domain name, you can find more information on DNC's

FAQ regarding complaints

dispute resolution page.

To cancel your account

Complete our cancellation form.

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Finding your way around your website

Frequently asked questions -115-AU(Australia)

Frequently asked questions -365-NZ(New Zealand)

Submitting a billing enquiry

Transferring domain names to another registrar

Cancelling your MYOB Atlas website

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ANSWER ID:124, 369

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