Email address not showing? There's a known issue for Internet Explorer and Microsoft Edge users where the email address isn't showing in the To field even if there's an email address recorded for the contact. We're working to fix this. Image Removed You'll still be able to click Email to customer and the email will send to the email address recorded for the contact. Alternatively, you can use a different web browser (such as Google Chrome or Mozilla Firefox) and the email address will display in the To field. |