Changing or cancelling your subscription
To change your MYOB Essentials product (upgrade or downgrade) or your credit card details see Viewing and editing subscription details and payment details.
To cancel your subscription or change any details other than the credit card you use to pay for MYOB Essentials, give us a call and we'll be happy to help. From Australia call 1300 555 111, or from New Zealand call 0800 606 962.
Calling from overseas? Call +61 1300 555 111
Before you go...
Before you cancel your subscription, save whatever MYOB Essentials data you need to retain by producing reports. The reports you'll need to run depend on the data you want to retain. If you're not sure what you should keep, check with an accounting advisor or ask the experts on the community forum. At a minimum you'll likely want the General ledger detail report as well as your Balance Sheet. You'll find all reports on the Reports menu.
You should also download copies of any documents you have in your In tray.