To apply a return to an unpaid bill 

1. First, complete the procedure outlined

1. in To create a supplier return.
2. If you’re not already on

1. the Process supplier returns

1.  page, go to

1. the Purchases

1.  menu and

1. choose Process supplier returns.
   

1. The Process supplier returns

1.  page appears, displaying a list of all supplier returns awaiting debiting or refunding.
2. Select the return to be applied to an unpaid bill.

1. Click Apply to a bill.
   

1. The Apply to a bill

1.  page appears, displaying details of the return, as well as a list of any unpaid bills you’ve entered (these represent unpaid bills from the supplier). The value of the return to be applied appears in

1. the Total debit to apply

1.  field.
2. Copy the value in

1. the Total credit to apply

1.  field into

1. the Payment amount

1.  field for the unpaid bill you want to apply it to.

1. Click Save

1.  to apply the return amount to the unpaid bill.
2. Repeat

1. from step 1 for any other returns to be applied to unpaid bills.

To mark the return as a refund from a supplier 

1. First, complete the procedure outlined

1. in To create a supplier return.
2. If you’re not already on

1. the Process supplier returns

1.  page, go to

1. the Purchases

1.  menu and

1. choose Process supplier returns.
   

1. The Process supplier returns

1.  page appears, displaying a list of all supplier returns awaiting debiting or refunding.
2. Select the return to be refunded from the list.

1. Click Refund from supplier.
   

1. The Refund from supplier

1.  page appears, displaying details of the return.
2. Check that

1. the Date, Reference number

1.  and Refund amount

1.  fields are correct.

2. Select

1. the To account

1.  to which you want the refund credited.

1. UI Text Box
   type note
   You can only allocate a refund to a cash or cheque account. For more information about accounts, see Accounts List.

2. Add to

1. the Notes

1.  field if required.

1. Click Save

1.  to credit the refund amount to the selected account.
2. Repeat

1. from step 1 for any other returns to be refunded.

2. Prepare the cash or cheque refund for your business.

   UI Text Box
   size medium type note
   If you use bank feeds, the refund should appear as a possible match on the Bank transactions page. If there isn't a matching transaction in your bank feed, you can allocate it to the appropriate account instead. See Matching bank transactions.