Need to undo a single reconciled transaction?

If it was auto-reconciled via bank feeds or an imported bank statement, you'll need to unmatch the transaction. If the transaction was manually reconciled, you'll need to undo the reconciliation it belongs to - see the steps below.

To undo a reconciliation

1. From the Reports menu click All Reports.

2. In the Banking reports section, click Banking Reconciliation. The Bank Reconciliation Reports page appears, listing the reconciliations you've completed.

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   If you see the message No records found, it indicates that the account hasn't been reconciled. If however, there isn't a message, just blank space, try clearing your browser's cache. (Chrome or other browser)

3. If you only want to show reconciliations you've completed on a particular account, choose that account from the Account dropdown list.
4. Next to the most recent reconciliation on the account, click the Undo button.
   
5. If you need to undo an earlier reconciliation, repeat step 4 until you’ve undone the required reconciliation.

Undoing an auto-reconciled transaction

If a transaction has been incorrectly auto-reconciled, you can unmatch it. Go to the Banking menu > Bank transactions, then click the X in the Allocate or match column for that transaction (you need to hover your mouse over the transaction in the Allocate or match column for the X to appear).

 You can then match it correctly.

Learn more about matching and unmatching transactions.