App-based 2FA authenticator apps only You can use a backup code instead of an authentication code if If you don't have access to your 2FA device to get an authentication code, you can use a backup code instead. Each backup code can only be used once. UI Text Box |
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| Using email 2FA? If you don't have access to your emails, you'll need to call us to recover your account . |
Downloading (have your account details on hand): Australia - 1300 555 123 (7am - 8pm Mon-Fri, 9am - 5pm Sat-Sun Melbourne time) New Zealand - 0508 328 283 (9am - 10pm Mon-Fri, 11am - 7pm Sat-Sun New Zealand time)
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Downloading, printing or regenerating your backup codes |