Using email Not using app-based 2FA? If you doncan't have access to your emails, you'll need to call us to recover your account (have your account details on hand): Australia - 1800 620 430 (7am - 8pm Mon-Fri, 9am - 5pm Sat-Sun Melbourne time) New Zealand - 0800 60 69 62 (9am - 10pm Mon-Fri, 11am - 7pm Sat-Sun New Zealand time)
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