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Why is super not showing on a pay slip?

If super isn't showing on an employee's pay slip, the amount earned by the employee for the month may be less than than $450 which means no super will be calculated. This is because in the Superannuation Information window

When you print or email a pay slip, its content and layout is determined by the pay slip form - which acts like a template.

AccountRight comes with one default pay slip form which you can customise. This lets you change the look and feel of the pay slip as well as change what's displayed.

You can also save different versions of the pay slip form, which is handy if you have different pay slip requirements for different employees.

If you're not sure what needs to appear on a pay slip, check the FairWork website.

 

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Additional super payments

Additional super payments can be either:

  • a business expense (paid by the employer, on top of the 9.5% super guarantee payments), or
  • an employee deduction (deducted from the employee's after-tax pay).

Here's how to set these up:

 

EMPLOYER

To set up employer additional super

There's a superanuation category in your company file called Employer Additional which you can customise for your needs, or you can create a new super category for this purpose.

  1. Go to the Payroll command centre and click Payroll Categories. The Payroll Category List window appears.

  2. Click the Superannuation tab.
  3. Click the zoom arrow to open the Employer Additional superannuation category, or click New to create a new category and name it accordingly.
  4. Select the applicable Linked Expense Account and Linked Payable Account. Check with your accounting advisor if you're not sure which accounts to select.

  5. If you're creating a new super category, set the Contribution Type to Employer Additional (expense).
  6. If you want these accrued super payments to appear on pay slips, select the option Print on Pay Advice.
  7. Set the Calculation Basis:
    • User-Entered Amount per Pay Period allows you to enter an amount at the time the pay is processed each pay period. Choose this option if the amount varies regularly or if you want to use the amount you have entered in an employee’s standard pay details.
    • Equals x Percent of allows you to enter a percentage of a payroll category (such as wage, deduction or superannuation) or a percentage of all wage categories (by choosing Gross Wages or Federal Wages ). The superannuation will be calculated until the limit is reached.
    • Equals x Dollars per allows you to enter a specified amount per pay period, per hour, per month or per year until the specified limit is reached.
  8. (Optional) Set a Limit for these super payments. Limits can be used to place a ceiling on the superannuation calculation.
    Limit can be one of the following three choices:
    • No Limit signifies no limit to the superannuation calculated for this category.
    • Equals x Percent of results in the maximum superannuation calculated being a percentage of wage, deduction or superannuation payroll categories. For example, an Employer Additional superannuation contribution might be $20 per pay period, but this should not exceed a maximum of 20% of the employee’s base salary.
    • Equals x Dollars per results in the maximum superannuation calculated being a fixed amount per pay period, per hour, per month or per year.
    Here's our example Employer Additional superannuation payroll category which is set up to contribute and extra $200 each pay period:
    Example employer additional super category setupImage Removed
  9. Click Employee and select the employees to whom this category applies. 
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AccountRight Plus and Premier, Australia only

Generally, if you pay an employee $450 or more before tax in a calendar month, you have to pay superannuation on top of their wages.

The minimum you must pay is called the Superannuation Guarantee.

  • The super guarantee is currently 9.5% of an employee’s ordinary time earnings.
  • You must pay super guarantee contributions to your employees' chosen superannuation funds at least four times a year, by the quarterly due dates (learn how to pay super).
  • Super guarantee contributions are not reportable on your employees' payment summaries, but other super contribution types may be (such as salary sacrifice). Check the ATO website for help working out if a contribution is reportable.

Additional payments can be contributed to an employee's super fund, including:

Superannuation payroll categories

AccountRight comes with a set of superannuation payroll categories which you can assign to your employees to calculate and track their super payments. This includes a Superannuation Guarantee category which is set up to calculate the 9.5% super guarantee payments.

You can modify these default super categories to suit your needs, or create new ones.

To access the super payroll categories, go to the Payroll command centre and click Payroll Categories then click the Superannuation tab. 

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Click the zoom arrow to view the details of a superannuation payroll category, or click New to create a new one.

Here are the details of a superannuation payroll category:

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A

Linked Expense Account is the account to which you charge superannuation expenses. The Default Employer Expense Account you specified when setting up payroll appears as the default.

We recommend you create an expense account called Superannuation Expense and select it as the linked expense account.

(Only applicable for Employer Additional, Productivity Superannuation, Redundancy Superannuation or Superannuation Guarantee category types.)

B

Linked Payable Account is the liability account to which the superannuation amounts accrue. The Default Tax/Deductions Payable Account you specified when setting up payroll appears as the default.

We recommend you create a liability account called Superannuation Liability and select it as the linked payable account.

C

Select the appropriate contribution type from the list. Note that:

  • The Salary Sacrifice (deduction) contribution type is deducted from an employee’s gross pay, that is, before PAYG withholding tax is calculated. It reduces the employee’s gross taxable income.
  • The Employee Additional (deduction) and Spouse (deduction) contribution types are deducted from the employee’s net pay, that is, after PAYG withholding tax is calculated.
  • The Employer Additional (expense), Productivity (expense), Redundancy (expense) and Superannuation Guarantee (expense) contribution types are paid in addition to the employee’s gross pay.

Once a superannuation category has been created (and saved), the Contribution Type cannot be changed.

DIf you want the superannuation amount accrued to appear on employees’ pay advice, select the Print on Pay Advice option.
E

Calculation Basis can be:

  • User-Entered Amount per Pay Period allows you to enter an amount at the time the pay is processed each pay period. Choose this option if the amount varies regularly or if you want to use the amount you have entered in an employee’s standard pay details.
  • Equals x Percent of allows you to enter a percentage of a payroll category (such as wage, deduction or superannuation) or a percentage of all wage categories (by choosing Gross Wages or Federal Wages ). The superannuation will be calculated until the limit is reached.
  • Equals x Dollars per allows you to enter a specified amount per pay period, per hour, per month or per year until the specified limit is reached.
F

In the Exclusions field type the amount by which the eligible wage is reduced before the superannuation is calculated. 

For example, an employee with a gross wage of $1000 per month and an exclusion of $100 will have the superannuation calculated only on $900.

G

Superannuation limits can be used to place a ceiling on the superannuation calculation. 

For example, for an Employee Additional superannuation deduction of $30 per pay period and a limit of 2% of gross wages, a pay with gross wages of $1000 yields superannuation of only $20 (i.e. 2%). 

Limit can be one of the following three choices:

  • No Limit signifies no limit to the superannuation calculated for this category.
  • Equals x Percent of results in the maximum superannuation calculated being a percentage of wage, deduction or superannuation payroll categories. For example, an Employer Additional superannuation contribution might be $20 per pay period, but this should not exceed a maximum of 20% of the employee’s base salary.
  • Equals x Dollars per results in the maximum superannuation calculated being a fixed amount per pay period, per hour, per month or per year. For example, a Salary Sacrifice superannuation might be 5% of the employee’s gross wages up to $1000 per year.
H

If this superannuation calculation is only payable if wages exceed a specified amount per month (such as for superannuation guarantee contributions), enter this amount in the Threshold field. 

For example, if the threshold is $450 per month, then superannuation is not payable until the employee’s gross wage exceeds $450 per month. 

When determining whether the gross wages on a pay exceeds the threshold per month, other pays issued that month are included.

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titleTo set up employee additional super

To set up employee additional super

There's a superanuation category in your company file called Employee Additional which you can customise for your needs, or you can create a new super category for this purpose.

Superannuation contributions on top of the 9.5% superannuation guarantee payments may be classified as Reportable Employer Superannuation Contributions (RESC). If so, these amounts will need to be reported on the employees' payment summaries.

For clarification about reportable employer superannuation contributions, check with your accounting advisor or see the ATO guidelines.

If you're unsure about how employee additional super should be set up for your specific requirements, check with your accounting advisor or ask the experts on the community forum.

  1. Go to the Payroll command centre and click Payroll Categories. The Payroll Category List window appears.

  2. Click the Superannuation tab.
  3. Click the zoom arrow to open the Employee Additional superannuation category, or click New to create a new category and name it accordingly.
  4. Select the applicable Linked Payable Account. Check with your accounting advisor if you're not sure which account to select.

  5. If you're creating a new super category, set the Contribution Type to Employee Additional (deduction).
  6. If you want these accrued super payments to appear on pay slips, select the option Print on Pay Advice.
  7. Set the Calculation Basis:
    • User-Entered Amount per Pay Period allows you to enter an amount at the time the pay is processed each pay period. Choose this option if the amount varies regularly or if you want to use the amount you have entered in an employee’s standard pay details.
    • Equals x Percent of allows you to enter a percentage of a payroll category (such as wage, deduction or superannuation) or a percentage of all wage categories (by choosing Gross Wages or Federal Wages ). The superannuation will be calculated until the limit is reached.
    • Equals x Dollars per allows you to enter a specified amount per pay period, per hour, per month or per year until the specified limit is reached.
  8. (Optional) Set a Limit for these super payments. Limits can be used to place a ceiling on the superannuation calculation.
    For example, for an Employee Additional superannuation deduction of $30 per pay period and a limit of 2% of gross wages, a pay with gross wages of $1000 yields superannuation of only $20 (i.e. 2%).
    Limit can be one of the following three choices:
    • No Limit signifies no limit to the superannuation calculated for this category.
    • Equals x Percent of results in the maximum superannuation calculated being a percentage of wage, deduction or superannuation payroll categories.
    • Equals x Dollars per results in the maximum superannuation calculated being a fixed amount per pay period, per hour, per month or per year.
    Here's our example Employee Additional superannuation payroll category which is set up to contribute and extra $200 each pay period:
    Example employee additional super category setupImage Removed
  9. Click Employee and select the employees to whom this category applies. 
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<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Superannuation FAQs</h2><br>
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titleWhy is super not showing on a pay slip?
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titleTo customise pay slips

To customise pay slips

  1. Go to the Setup menu and choose Customise Forms. The Customise Forms window appears.

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    Customise Forms option greyed-out? Your user role needs to be set up with permission to customise forms. If you need to regularly customise forms, ask your administrator to add this permission to your user role.

  2. Click the Pay Slips tab.
  3. Select the pay slip form then click Customise. The form opens, ready to be customised.
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  4. Customise the form to suit your needs. Here are some helpful topics:

    If you want toDo this
    add a business logo
    1. In the Customise tab, click Picture.
    2. Locate and select the picture file and click Open.
    3. Move, resize or rotate the image as required.

    To learn more about working with images, see Add pictures and shapes to forms.

    add text fields
    1. In the Customise tab, click Text Box.
    2. Click and drag the mouse cursor over the area of the form where you want the text field to appear.
    3. Double-click in the text field and type the text you want to appear.

    To learn more about working with text fields, see Add text and fields to forms.

    add data fields
    1. In the Customise tab, click Fields.
    2. Select the fields you want to appear by clicking in the column next to them. For a description of each data field, see Fields and columns you can add to forms.
    3. For some fields you need to select where you want the field to appear when a form has multiple pages. You can choose to show the field on every page, or just at the start (first page) or end (last page).
    4. When you've finished making your selections, click OK. The selected data fields appear on the form.
    5. Move the field to the required position by clicking and dragging it, or entering placement coordinates in the Customise tab. 

    To learn more about working with data fields, see Add text and fields to forms.

    add a table
    1. In the Customise tab, click Insert Table and choose the type of table you want to use from the list.
    2. Click the table box, and then drag the red cross to move the table into position.
    3. Click Table Layout and choose Show/HideColumns.
    4. Select a column you want to add to the table in the Available columns list and then click Show. Repeat this for other columns you want to add.
    5. Click OK. The columns appear in your table.

    To learn more about working with tables, see Add tables to forms.

    set page margins, orientation and page size
    1. Click the Print Preview tab.
    2. Set the page margins, orientation and page size.

    To learn more, see Set the form size and background.

    edit the page background
    1. If you want to change the page colour, click Page Colour and select the required background colour.
    2. If you want to add a watermark (transparent image or text), click Watermark and choose one of the predefined watermarks, or select Custom Watermark.
    3. If you're adding a custom watermark, choose a picture or enter the watermark text and select the required formatting options.
    4. Click OK.

    To learn more, see Set the form size and background.

    move, arrange, align, cut, copy or paste form elementsSee Editing form elements.
  5. To preview your form, click the Print Preview tab.

  6. When you've finished customising your form, go to the File menu and click Save As. The Save Form As window appears:
  7. Enter a name and a description for the form.
  8. Click Save then click OK to the confirmation message.
  9. To close the form, go to the File menu and choose Exit. If prompted to save again, click No. The Form window reappears. Your customised pay slip form will be listed.
    Forms window with customised form highlightedImage Added

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titleTo add employee addresses to pay slips

To add employee addresses to pay slips

To add the employee's address to their pay slip you'll need to add the Payee field to the pay slip form. You should also make sure the address details are up to date in your employee cards.

  1. Open the pay slip form (go to the Setup menu > Customise Forms > Pay Slips tab > select the pay slip form > Customise).
  2. On the Customise tab, click Fields.
  3. Select the Payee field and click OK.
    Customise forms window with Fields button highlighted and payee field selectedImage Added
  4. Position and size the Payee field to suit your needs.
    Because the Payee field includes the employee's name, you might want to remove the Name field from the form and replace it with the Payee field. Here's our example:
    Customised pay slip form with payee field addedImage Added
  5. When you're done, go to the File menu and click Save As. The Save Form As window appears.
  6. Enter a name and a description for the form.
  7. Click Save then click OK to the confirmation message.

The address now shows on the pay slip:

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titleTo add a note to pay slips

To add a note to pay slips

There's a few ways you can do this, depending on what you're trying to achieve.

If you want...Do this...
the same note to appear on all employee pay slips, every payCustomise the pay slip form and add a text box containing the text you want to appear
a one-off note to appear on an employee's pay slip
  1. Customise the pay slip form and add the Memo field.
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  2. Position and resize the field as required.
  3. Save the customised pay slip form.
  4. When recording the employee's pay, enter the note in the Memo field.
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  5. Print the pay slip using the customised pay slip form (see the info below about Using a customised pay slip).
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the same note to appear on an employee's pay
  1. Customise the pay slip form and add the Memo field.
    Image Added
  2. Position and resize the field as required.
  3. Save the customised pay slip form.
  4. Open the employee's Standard Pay (Card File > Cards List > Employee tab > open the employee's card > Payroll Details tab > Standard Pay).
  5. Enter the note in the Memo field and click OK.
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    The note will now appear in the Memo field when recording the employee's pay - you can change it here if needed.
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  6. Print the pay slip using the customised pay slip form (see the note above about Using a customised pay slip).
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titleTo include super and entitlements on pay slips

To include super and entitlements on pay slips

Superannuation categories and entitlement categories include an option to Print on Pay Advice. To access a payroll category, go to Payroll > Payroll Categories > Superannuation (or Entitlements ) tab > click the zoom arrow to open the category.

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Super not showing on a pay slip?

If you've checked the setup of your superannuation categories and your employees, then the most likely cause is that the employee is yet to reach their monthly superannuation threshold.

If the amount earned by an employee for the month is currently less than $450, no superannuation will be calculated. This is because in the Superannuation Information window for the Superannuation Guarantee contribution category, the wage threshold before superannuation is calculated is set to $450. When the employee receives their next pay and their gross earning earnings are above $450, superannuation will be calculated on the total gross amount of wages/salary earned for the month. The superannuation amount will "catch up" because total gross wages/salary for the month are now greater than $450.Super fund name

Other entitlements not showing on

the

a pay slip?

Ensure the field Superannuation Fund Name is included on the pay slip form you use. Learn more about adding text and fields to your forms.
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titleCan I delete a superannuation category?

Can I delete a superannuation category?

You can only delete a superannuation category if it hasn't been used in an employee's pay.

  1. Go to the Lists menu and choose Payroll Categories.
  2. Click the Superannuation tab.
  3. Click the zoom arrow to open the superannuation category to be deleted.
  4. Go to the Edit menu and choose Delete Superannuation.

Check the following:

  • Open the pay transaction and make sure the entitlement appears in the pay (Payroll command centre > Transaction Journal > click the zoom arrow to open the transaction).
  • Check that the entitlement has been set up correctly (Payroll command centre > Payroll Categories > Entitlements tab > click the zoom arrow to open the entitlement).
    • Click Employee and make sure you've selected who the entitlement applies to.
      select employees.pngImage Added
    • Check the entitlement's Calculation Basis. This is often set up incorrectly to Equals x hours of Gross Hours but the employee isn't paid hourly (so nothing will calculate). For salaried employee's, set the calculation basis to Equals x Hours per Pay Period.
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    • Check there is a year-to-date value for the entitlement in the employee's card (Card File command centre > Cards Lists > Employee tab > click the zoom arrow to open the employee's card > Payroll Details tab > Entitlements).

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titleTo set your customised pay slip as the default

To set your customised pay slip as the default

You can choose the form you want to use when printing or emailing pay slips. This will become your default pay slip form, but you can choose a different one any time.

  1. Go to the Payroll command centre and click Print/Email Pay Slips.
  2. Click the To Be Printed or To Be Emailed tab.
  3. Click Advanced Filters.
  4. In the Selected Form for Pay Slips field, choose the form you want to use.
  5. Click OK.
  6. Choose the employees requiring pay slips.
  7. Click Print or Send Email.

See it in action:

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Set up superannuation funds

Set up Pay Super

Set up salary sacrifice superannuation

Make superannuation payments

About SuperStream

Add an employee

Enter employee payroll informationPersonalising forms

Print or email pay slips

Processing your payroll

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