Ace Payroll automatically creates regular backups of your data and saves them to your computer or external hard drive. But if anything happens to your computer - like theft, a virus, or damage - your local backups could be lost. Storing your backups online is a good way to keep your data safe in case something happens to your computer. Ace Payroll offers a free To use the internet backup service for customers who have purchased a Support Subscription, you first need to purchase a support subscription - contact us to arrange this. The internet backup service automatically backs up your data files to the Ace Payroll secure data centre each time you process your payroll. This makes it simple to: Restore your data if anything happens to your computer. Share your data files easily between your work and home computers. Be sure that you have a secure, separate backup each pay cycle.
If you have the internet backup service turned on you can still create additional local backups whenever you want to. Purchase a support subscription by contacting us. | UI Expand |
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| title | To set up the automatic internet backup service |
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| - If you do not have a support subscription, contact us to purchase one.
- From the front screen, click Utilities > Ace Payroll Online > Internet Backup.
- Click Auto Backup. A green tick appears.
- Click Confirmation Emails and enter up to 3 email addresses.
Every time a backup is received by our data centre, Ace Payroll sends a confirmation to each email address entered.
- Click Backup Now to make an immediate backup and confirm that the process is working.
- Click OK.
From now on, whenever you file a regular pay a backup is created and uploaded to Ace Payroll's secure data centre.
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| title | To in internet back up manuallymanually create an internet backup |
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| - From the front screen, click Utilities > Ace Payroll Online > Internet Backup.
- Click Backup Now.
- Enter any comments notes you havewant to make, or leave the field blank, and click click Go.
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| title | To restore an internet backup |
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| - From the front screen, click Utilities > Ace Payroll Online > Internet Backup.
- Click the Restore button. The Internet Restore window opens and shows your recent backup.
- Select the archive you want to restore, then click Restore Now.
- Ace Payroll guides you through the restore process.
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<h2><i class="fa fa-comments"></i> FAQs</h2><br> |
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| title | Is my data encrypted when using the internet backup service? |
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| Yes, all data is encrypted using proprietary encryption before it is sent to our data centre. At no stage is plain text transmitted across the Internet. | | UI Expand |
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| title | Our Ace Payroll is hosted in the cloud by an external provider. I am having trouble using the internet backup service due to security issues. What do I do? |
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| The internet backup service is an optional service with your support subscription. It intended for clients who have Ace Payroll on their own computer, and have either no backup routine or are not making reliable backups. If you are using a reputable external cloud provider then your data will be backed up securely in their cloud, and you do not need to use Ace Payroll’s internet backup service.
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