If your MYOB Contacts Migration app is displaying a blue icon, your contacts data is being synced.
You shouldn't make any changes are to any contact or client data during this stage, as some AE/AO data may not be in MYOB Practice yet.
This stage can take a few minutes and up to several hours depending on how many contacts are being synced.
The MYOB Contacts Migration app displays a red icon when an error is encountered during the sync your contacts, or when the sync is inactive.
If you're experiencing this issue, contact MYOB Support.
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Wondering what the sync status icons mean? See the descriptions here.