Get started

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The first time that you access MYOB Practice Online, you'll need to do a one-time only set up. Here you're able to set up your practice's portal URL and add your company logo which will be displayed in all client portals you create.

You can then start setting up collaboration portals with your clients, and interact with your clients in a secure area, for the digital approval of documents or updates to activities you're doing for them.

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Go to MYOB Practice Online.

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You can access MYOB Practice Online in two ways:

- directly from your browser using ae.myob.com (if you have MYOB AE) or ao.myob.com (if you have AO). Bookmark the page for easy access in the future.
or
- clicking on the toolbar of your desktop version of MYOB AE or MYOB AO.

After you've logged in you'll go to the Clients page. The You need to turn Portals on screen displays.

Click Get Started with Portals.

Enter a url for your practice.
This customized url customised URL will be included in all emails you send to your clients from the portalMYOB Practice Online.
The url will be something like https://practicename.portal.accountants where practicename is the name you entered after you accepted the Terms of Use. You can choose to enter a different practice name here if you like. Simply overwrite what is displayed.

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There are some restrictions to the practicename practice name you can enter as part of the urlURL:
- the field can't be blank
- it must be unique
- it can't contain spaces
- it must be 50 characters or less
- only letters and numbers can be included. The following special characters can't be used: ([~#%&*{}<>?/+|\"])

Click Next.
The Personalise your Portals screen displays.

Upload your logo to personalise your client portals.

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There are some restrictions on your company logo:
- it must be one of the following file types: png, jpg, jpeg or gif
- its maximum file size is 800KB
- dimensions are confined to a width of 200px and height of 100px.

If you don't want to include a logo, simply Skip this Step.

Click Create a Client Portal.
This will allow you to create a collaboration portal for one of your clients. Continue to step 5 of Create your client portals.