If the error description is clear enough and you can work out what needs fixing, you can update the affected employee's details. You can check that all employee details are valid via Payroll command centre > Payroll Reporting > Check Payroll Details. Also, you check the error code and take a look at this help topic for a solution. To update an employee's details - Go to the Card File command centre > Cards List > Employee tab.
- Open the employee's card to be updated.
- Click the applicable tab to make your changes. For example, if you need to update their tax file number, click the Payroll Details > Taxes tab. See Enter employee payroll information for more details about each tab.
- Make your changes.
- When you're done, click OK.
Once you've updated an employee's details, their latest year-to-date payroll information will be sent to the ATO when you do their next pay run. Or you can send an update event as described in the FAQs below. |