Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML Wrap
classsection group
HTML
<span data-swiftype-index="true">
HTML Wrap
classcol span_3_of_5

We've put together all you need to know about moving to the new AccountRight.

If you're:

  • moving from AccountRight v19 (or earlier) to AccountRight 2018, this information is for you
  • updating AccountRight 2011 or later, check out 'Getting the latest version' instead.

To check your AccountRight version, go to the Help menu and choose About AccountRight.

Are you:

Upgrading is generally pretty easy. You just need to download the new version, find your company file and send it to us–we'll do the rest to upgrade your file. Watch this video:

HTML
<p>&nbsp;</p><iframe width="560" height="315" 
src="https://fast.wistia.com/embed/medias/jnmh05zn3n?rel=0" frameborder="0" 
allowfullscreen></iframe>

Anchor
upgrade
upgrade
Upgrade AccountRight

UI Expand
titleDownload and install AccountRight
  1. Download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription for an online company file, visit our MYOB website (Australia | New Zealand) to purchase one.
     
  2. Click the installer file you've saved to your computer to install the new AccountRight version. For more information about installing AccountRight, see Install AccountRight.
UI Expand
titleUpgrade your file

MYOB can take the hassle out of upgrading—you can send your file to us and we'll put it online for you and let you know when it's ready to use.

Upgrades usually take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so you should do it outside of business hours. 

UI Text Box
typenote

If you:

  • don't have an internet connection

  • or don't have a subscription for an online file

  • or operate on a network

you can upgrade the file without putting it online—but this does mean you won't have access to key features.

  1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome  window appears.
    welcome window upgrade a company fileImage Modified
  2. Click Upgrade a company file. The Upgrade Assistant appears.
  3. Click Continue and on the Company file page, click Browse  to locate and select the file you want to upgrade.
    AccountRight upgrade assistant browse for company file
    Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded. Learn how to open a company file.
    Still having trouble? Get help finding your company file.
  4. If the file you're upgrading is password-protected, type in the password and click Continue.
  5. Sign in to AccountRight with your MYOB account details and then click Upload.
  6. Once your file has uploaded, you can close AccountRight while we do the rest. 
  7. We'll email you when the upgrade's complete, or if we come across any issues along the way.
UI Expand
titleComplete post-upgrade tasks

After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use). Don’t stress though, you only need to do them once. 

This video outlines what you need to do:

HTML
<p>&nbsp;</p><iframe width="560" height="315" 
src="https://www.youtube.com/embed/iUkLJdZiSss?rel=0" frameborder="0" 
allowfullscreen></iframe>

Don't forget, if you need any help along the way, feel free to contact us.

HTML
</span>
HTML Wrap
width15%
classcol span_1_of_5
 
HTML Wrap
floatleft
classcol span_1_of_5
Panelbox
namegreen
titleRelated topics
HTML Wrap
classsidebarlinks

Things you should know before upgrading

Find the file you want to upgrade

Additional upgrade tasks

Upgrade task - migrating personalised forms

What's new for v19 users upgrading to new AccountRight

Panelbox
nameyellow
titleFrom the community

RSS Feed
titleBarfalse
max5
showTitlesOnlytrue
urlhttp://community.myob.com/myob/rss/search?q=after+upgrade&filter=labels%2Clocation&location=forum-board%3AInstallingUpgrading&search_type=thread

HTML Wrap
classmorelinks

More »

...