You can't currently revise activity statements in MYOB Practice.

Previously you could revise because activity statements weren't prefilled directly from the ATO. They had to be created and entered manually.

Now with Portal in MYOB Practice, a direct link is created to the ATO's server so you can prefill forms automatically. The prefill data includes the figures the ATO are expecting, as well as any outstanding activity statements. This brings great convenience and time-saving benefits. But it also means that once an activity statement is lodged, the ATO no longer requires it to be lodged again, which is why revisions are currently unavailable.

We understand that you may still want the option to revise, so we're working with the ATO on a way to allow this. For now, if you need to lodge a revised activity statement, you need to create and lodge it through MYOB AE/AO on your desktop. Alternatively, you can revise directly through ATO Online.

From October 2019, you’ll be able to log in as usual, see the upgraded BAS forms and use the new workflow to create and lodge activity statements.

In client view, select the client you wish to lodge a BAS for then click Add new on the top right-hand corner and follow the on-screen prompts. 

The time required to perform the initial sync process varies based on the number of contacts, and the practice’s internet speed. A typical practice with a fast internet connection and less than 10,000 clients and contacts will complete the upload processing time in a handful of hours. However, larger practices (with tens of thousands of contacts) can take a few days to complete the processing.

Once the initial migration is complete, updates to the cloud are completed within a minute of changes within the desktop system.

When a desktop backup is run, this can interfere with the initial migration process due to the database being locked. The process will show as incomplete, and a restart will be required when the backup has been completed. This reset process is triggered by MYOB.

MYOB Practice uses the client access permissions from MYOB AE/AO. If you've already set up these permissions in AE/AO, you don't need to do anything to enable them in MYOB Practice.

You'll find all your outstanding activity statements in the old system. This includes unlodged, in progress, in review and those awaiting signatures.

To access your outstanding activity statements, on the Compliance page, click Back to the old system.

To start a new activity statement, create the form in the new system.

It won’t affect their desktop data. Only contact information is synced.

No, the upgrade will migrate your existing agent settings.

You can now delete In progress or In review activity statements from the Compliance listing (from the All Clients view or once you've selected the client). Find the BAS you’d like to delete in the list, click the ellipsis icon () and then select Delete.

You can access assets by either clicking Compliance or Transaction processing. You can only access assets in Compliance if you have a company tax return. Otherwise, you can access assets through Transaction processing.

You need to use the old system to prepare and lodge an FBT return. On the Compliance page, click Back to the old system.

No, but it will be pre-filled with information from the ATO.

After the upgrade, the Transaction processing page only shows the status for outstanding activity statements created in the new system. All activity statements created in the old system, will show as Not started.

You can still view and complete your outstanding activity statements in the old system. On the Compliance page, click Back to the old system.

We've re-labelled some form statuses and added some new ones to help you closely track the progress of activity statements.

You can view these statuses from the Transaction processing and Compliance pages:

Internet Explorer isn't supported by Microsoft anymore and won't be updated in the future. We recommend you use a more compatible browser, such as Google Chrome, Edge or Mozilla Firefox.

When you add your first activity statement or tax return for a client in the new BAS system, you'll still need to select an agent if you haven't already linked one yet. Then, when you select the agent, we'll automatically link them to that client for you.

You can change the agent at any time from your client's settings. See Link a tax/BAS agent to a client for more info.

If the time set on your computer is custom or isn't based on a specific time zone, you may not be able to load a BAS from the Compliance page. Check your computer settings and try setting it according to a time zone.

Check out our range of helpful topics like:

• Adding an activity statement manually
• Preparing BAS

• Data in activity statements

• Completing an activity statement

• Sending an activity statement for client review
• Lodging an activity statement
• Non-lodgable forms

Can't find what you're looking for? You can also ask questions on the MYOB Community Forum or contact our support team.