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You might need to delete an imported electronic bank statement for a number of reasons, including:

  • you’ve imported the statement to the wrong MYOB bank account
  • you’ve imported the wrong statement
  • you've imported a statement containing the wrong date range
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Some things to note:

  • You can't delete individual bank statement transactions.
  • You can't delete bank statements from a period that contains locked transactions (to do this you'll first need to unlock the transactions before deleting them).
  • If you re-import a deleted bank statement, you'll need to allocate or match the transactions.
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titleTo delete an imported bank statement

To delete an imported bank statement 

  1. From the Banking menu, choose Bank transactions.
  2. Click Import statements. The Bank statement import history page appears.
  3. Choose the Bank account the statement was imported into.
  4. Click the delete icon for the statement you want to delete.
  5. At the confirmation message, click Delete. The statement is deleted, and the bank transactions are removed from MYOB.
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<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>
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titleI've imported a bank statement and now I have duplicated transactions in MYOB - what can I do?

I've imported a bank statement and now I have duplicated transactions in MYOB - what can I do?

If you have duplicated transactions, it's likely caused by importing a bank statement which includes transactions which have already been brought into MYOB via bank feeds.

To fix this:

  1. Delete the imported bank statement as described above.
  2. Download a new bank statement from your bank, ensuring the date range doesn't include transactions already in MYOB.
  3. Import the bank statement.
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titleCan I delete individual imported bank statement transactions?

Can I delete individual imported bank statement transactions?

Bank transactions brought into MYOB via imported statements represent the transactions which actually occurred in your bank account. This means you're unable to delete any of the entries shown. But if there's a corresponding transaction in MYOB, this transaction can be deleted.

See these topics for more details.

To edit or deleteSee
an invoiceDeleting invoices
a billDeleting bills
a pay runFixing a pay
a customer returnDeleting customer returns
a supplier returnDeleting supplier returns
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titleCan I delete bank feed transactions?

Can I delete bank feed transactions?

We recommend contacting product support to discuss your options.

Live Chat

You can start a chat session from the Contact Us page of the MYOB website (look for the chat button at the bottom of the page).

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Can't see the chat button? If you're using an ad blocker on your web browser, this might be stopping the chat button appearing. Otherwise it probably means our support team are swamped and can't start any new chats. Try again later, or call us.

Call support

The Contact Us page of the MYOB website has phone numbers if you scroll down. Look for the product support number. There is also an overseas number if you need it.

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titleRelated topics
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Bank statements

Import bank and credit card statements

Viewing your bank statement import history