Regularly make the same payments? You can set up rules to automatically allocate these to your MYOB accounts, saving you from manual data entry.

1. On Bank transactions page (Banking > Bank transactions) click the Allocate me link in the Match or allocate column.
   
2. Choose the account to allocate the transaction to.

1. On Bank transactions page (Banking > Bank transactions) click the dropdown arrow for the transaction to be allocated.

2. Choose the accounts to allocate the transaction to, and specify the amount or percentage being allocated to each.
   

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   There's some handy features that can help you allocate transactions faster. To split amounts without having to do any calculations, simply click in the Amount ($) field and hit = on your keyboard. The remaining allocated amount and amount percentage appears: There's also a built-in calculator in the Amount ($) and Amount (%) fields. Just enter a calculation in the field and tab out of it:

3. If needed, enter a Line description, Job (find out more about Jobs) or change the Tax codes for the chosen accounts.
4. Click Save. The allocated transaction will now show Split across accounts.
   

1. On Bank transactions page (Banking > Bank transactions) select the transactions to be allocated.
2. Click Allocate.
   
3. Choose the Account and Tax code, then click Allocate.
   

To unallocate a transaction

1. On Bank transactions page (Banking > Bank transactions) click the dropdown arrow for the transaction to be allocated..
2. Click Unmatch.
3. Click Unmatch again in the message that appears. The spend money or receive money transaction that was automatically created is now deleted and you can now allocate the bank transaction again.

You can see if there are transactions to be allocated to your bank feeds accounts, and you can click to action them, right from the MYOB Business Dashboard. See The Dashboard.

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>

How do I allocate a $0 transaction?

If you need to allocate an account to a $0 transaction, click on the dropdown arrow to the right of the transaction. Enter 100% in the Amount % field and enter any additional information.

When you’re done, click Save.

Why am I getting the error 'An unbalanced transaction may not be recorded' when it does balance?

This is a bug and our experts are looking into it.

Until we fix it, you'll need to manually record a receive money or spend money transaction for the money you've paid or received, then match the bank feed amount to that transaction.

How do I change the account a transaction has been allocated to?

1. Go to the Banking menu and choose Bank transactions.
2. In the Status field, choose Allocated.
3. If required, specify a date range.
4. Click the dropdown arrow for the allocated transaction.
5. On the Allocate tab, change the allocation as required.
6. Click Save.

How do I change an allocated transaction to a matched transaction?

1. Go to the Banking menu and choose Bank transactions.
2. In the Status field, choose Allocated.
3. If required, specify a date range to find the allocated transaction.
4. Click the dropdown arrow for the allocated transaction.
5. On the Match transaction tab:
   
   1. Find and select the transaction you want to match. Need help with matching?
   2. Deselect the original allocation. The spend money or receive money transaction that was automatically created when the bank transaction was allocated is now deleted.
6. Back on the Bank transactions page, click Save.

Why can't I see unallocated transactions?

Make sure you set the Status on the Bank transactions page to Unallocated.

Can I attach documents to a bank transaction?

Yes, you sure can. Here's how: 

1. From the Banking menu, choose Bank transactions.
2. Click the down arrow next to the transaction you want to attach a document to.

3. Attach the document. There's a couple of ways to do it:

   • Click browse for files, select the document to be attached then click Open.
   • Click and drag a file from your computer and drop it into the transaction.

The document is attached to the transaction. For more details, see Attaching documents to bank transactions and Attaching documents to spend money transactions.

How do I resolve ' An unrecognised error occurred - PAPI_ModelBindingError'?

You could receive this error when trying to allocate transactions or when you click Reconcile on the Bank transactions page.

There could be a number of causes for this error. To resolve it, check:

• if you've linked an MYOB account to your bank feed (go to the Banking menu > Manage bank feeds and check that an account has been chosen in the Linked account column).
• if you've imported transactions from bank feeds and a bank statement, causing duplication of transactions. If so, delete the imported bank statement and download a new bank statement from your bank, ensuring the date range doesn't include transactions already in MYOB. Import the new statement and try allocating transactions again.

Some users have been able to resolve this error by undoing a previous reconciliation.

Can I delete bank feed transactions?

We recommend contacting product support to discuss your options.