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A serial number is a unique 12-digit ID that identifies your software. MYOB provides you with a serial number when you subscribe or trial MYOB. You'll need this number when contacting MYOB customer support.

To see your serial number, sign in and click your business name.

Other places you can find your serial number

If you...you'll find your serial number...
purchased a point-of-sale activation (POSA) card or voucher from a retail store

in the email we send you (after redeeming your redemption code at myob.com/redeem).

Redemption codes are not the same as a serial number and have a different format (15 characters with a mix of letters and numbers, instead of a serial number's 12 digits).

purchased MYOB from the MYOB websitein the email confirming your purchase
created a trial version of MYOBin the email confirming your trial
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Business settings

Signing up and signing in to <product name?>