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To receive the ATO prefill reports for the activity statements obligations in MYOB Practice, you need to subscribe to the reports.

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If you select Subscribe to ATO reports, you'll receive a daily activity statement download in MYOB Practice. This means any other software you've been using to download ATO data won't work any more, since the ATO allows only one activity statement download each day.

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 <h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2>
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ASLRPT = Activity statement lodgement report

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titleWhat happens to obligations for a client who has multiple branch codes?

For a client with multiple branch codes, we'll link all the obligations to that client.

If you don't use AE/AO and have separate client records for each of the branches, we'll link the obligations to the appropriate client based on the branch codes.

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titleHow do I link a client from MYOB Practice to the ASLRPT?

We use ABN, TFN, WPN & branch code details in the ASLRPT report to link to MYOB Practice. Make sure your client details are correct so the client links correctly.

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titleHow do I link a tax/BAS agent to a client?

We'll automatically link the agent to the client when we process the ASLRPT report. You can also manually link agents to clients.

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titleWhat happens if I've lodged the activity statement elsewhere using the ASLRPT?

If the obligation in MYOB Practice has a Not Started status, we'll automatically delete the obligation in the next scheduled run. If the obligation has an In progress status, delete it manually.

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titleWhat if I can't see my client's obligations in Compliance?
  • Ensure the client details are set up in MYOB Practice with the correct ABN, TFN, WPN and branch code.
  • Check the ASLRPT to see if you have an obligation. If you do have an obligation according to the report, contact the ATO.
  • Check the client settings page for this client to check if the relevant period has been ticked. See Client settings.
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titleWhat time is the ASLRPT scheduled? Can I change the scheduled time?

The reports run daily at 2:00am. This is for every agent you've selected Subscribe to ATO reports on the Agent settings page.

You can't change the scheduled time. If you don't want to receive activity statement obligations at the next scheduled time, deselect Subscribe to ATO reports in the Agent settings page.

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titleWhat if I've manually created the activity statement before MYOB Practice automatically creates it?

We'll use your manual activity statement and won't duplicate the activity statement by creating a new one.

Auto-create filter settings

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titleIf I untick a period that is lodged by the client, when will it update the report?

When you change the settings in the Auto-create activity statements settings, it will be reflected in the report that is downloaded the following day. The filter will not be applied to a report that is already downloaded.

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