Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
html-
HTML Wrap
classsection group
HTML
<span data-swiftype-index="true">

The Pay Slip Delivery field in an employee's card determines if their pay slips will be emailed, printed or both (Card File > Cards List > Employee tab > open the employee's card > Payroll Details tab).

You can also change this during the pay run, if you like.

Image Added

html-wrap
classcol span_3_of_5

Anchor
1089040
1089040
AccountRight Plus and Premier, Australia only

HTML
<style>
#container {
    text-align: justify;
    -ms-text-justify: distribute-all-lines;
    text-justify: distribute-all-lines;
	display:inline-block;
	width:100%;
	white-space: nowrap;
	overflow:hidden !important;
	overflow-x:hidden !important;
	margin-left:-5px;
	margin-right:-5px;
	margin-top:-3px;
	margin-bottom:-3px;
}
.box {
    width: 20%;
    vertical-align: top;
    display: inline-block;
    *display: inline;
	padding:0px;
	margin-left:-3px;
	margin-right:-2px;
  }
.box img {
	height:100%;
	width:100%;
}
.stretch {
    width: 100%;
	height: 110%;
	display: inline-block;
    font-size: 0;
    line-height: 0
}
.box {
	display:inline-block;
}
</style>
 <div id="container">
    <div class="box">
		<a href="http://help.myob.com/wiki/x/e4BW"><img src="/wiki/download/attachments/5668988/1selectpayperiod_grey.png?version=1&modificationDate=1426723936761&api=v2" width="100%"></a>
	</div>
    <div class="box">
		<a href="http://help.myob.com/wiki/x/eoBW"><img src="/wiki/download/attachments/5668988/2processtimesheets_grey.png?version=1&modificationDate=1426723936925&api=v2" width="100%"></a>
	</div>    
<div class="box">
		<a href="http://help.myob.com/wiki/x/f4BW"><img src="/wiki/download/attachments/5668988/3recordemployeepays_grey.png?version=1&modificationDate=1426723937067&api=v2" width="100%"></a>
	</div>
    <div class="box">
		<a href="http://help.myob.com/wiki/x/fYBW"><img src="/wiki/download/attachments/5668988/4payemployees_grey.png?version=1&modificationDate=1426723936413&api=v2" width="100%"></a>
	</div>
    <div class="box">
		<a href="http://help.myob.com/wiki/x/fIBW"><img src="/wiki/download/attachments/5668988/5handoutpayslips.png?version=1&modificationDate=1426723936613&api=v2" width="100%"></a>
	</div>
    <span class="stretch"></span>
</div>

You can provide employees with details of their pay by printing or emailing pay slips. You can print or email pay slips from the Pay Slips step of the Process Payroll Assistant (Payroll command centre > Process Payroll).

UI Text Box
typenote

If you print paycheques for your employees, the pay details are included on their paycheque, so you don't need to print pay slips as well.

UI Expand
expandedtrue
UI Text Box
sizemedium
typetip

If you change the Pay Slip Delivery in the employee card, click OK to save your changes and close the employee card before starting a pay run.

 

You can print or email pay slips when processing your payroll, or at any time afterwards. We cover both scenarios below.

UI Text Box
sizemedium
typeinfo

Before you start, make sure AccountRight is set up to send emails. Also, if you want to change the appearance of your pay slips, see Personalising pay slips.

 

Anchor
payroll
payroll

In the
UI Expand
titleTo print or email pay slips
when processing your payroll

To print or email pay slips when processing your payroll

  1. Complete the first 3 steps of the Process Payroll Assistant (Payroll command centre > Process Payroll). Need a process payroll refresher?
  2. At the Pay Slips step of the Process Payroll assistantAssistant, click Print or Email Pay Slips.
    Image Added

    The Review Pay Slips Before Delivery window appears.
    Image Removed
    Review pay slips before delivery windowImage Added
  3. The To Be Printed tab lists all employees for which you haven't printed a pay slip yetpay slips available for printing. If you will be 're emailing the pay slips, click the To Be Emailed tab.
  4. If printing, type the number of pay slips you want to print per employee in the Print field.
  5. If emailing, you can override the default email address for an employee (which is entered in their card), or the subject or message for the email. Select their name in the list and make your changes.

    UI Text Box
    sizemedium
    typetip

    Click the Email Defaults button in the bottom left of the To Be Emailed tab to change the default subject or message to use when emailing pay slips, click the Email Defaults button in the To Be Emailed tab. Learn more about default email settings.

  6. (Optional) To email a pay slip to multiple email addresses, enter the addresses in the Email Address field, separated by semi-colons (;).
  7. If you want to filter the list of employees or select a different form layout, click Advanced Filters. For more information, see Advanced batch filters.
  8. Click in the select column ( ) next to the employees you are printing or emailing pay slips for.
  9. Click Print or Send Email.
  10. If you have finished processing the pays, click Finish to close the Process Payroll Assistant.

UI Expand
titleTo print or email pay slips at any other time

To print or email pay slips at any other time

Pay slips are available for printing or emailing for all pays you have processed. This lets you print or email (or reprint or resend) pay slips at any time. You can also reprint or resend payslips and print or email future-dated payslips.

  1. Go to the Payroll command centre and click Print/Email Pay Slips.
  2. Click the To Be Printed or To Be Emailed tab (depending on what you want to do).
  3. If you're reprinting or resending pay slips:
    1. Click Advanced Filters.
    2. Deselect the option Unprinted or Unsent Pay Slips Only.
    3. Click OK.
  4. If printing, type the number of pay slips you want to print per employee in the Print field.
  5. If emailing, you can override the default email address for an employee (which is entered in their card), or the subject or message for the email. Select their name in the list and make your changes.

    UI Text Box
    sizemedium
    typetip

    To change the default subject or message to use when emailing pay slips, click the Email Defaults button in the To Be Emailed tab. Learn more about default email settings.

  6. Click in the select column ( Image Added ) next to the employees you're printing or emailing pay slips for.

  7. Click Print or Send Email.
HTML
<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Print or email pay slips FAQs</h2><br>
UI Expand
titleHow Why do I reprint or resend get the message 'No records exist or match your criteria' when I try to print or email pay slips?

If you need to reprint or resend old pay slips, go to the Payroll command centre and click Print/Email Pay Slips. If the pay slips you need to email or print aren't listed, click Advanced Filters and deselect the Unprinted or Unsent Pay Slips Only option.no records appear in the Review Pay Slips Before Delivery window, check the default pay slip delivery method in the employee card.

  1. Go to the Card File command centre and click Cards List > Employee tab > click the zoom arrow next to the employee card you want.
  2. Click the Payroll Details tab and then Pay Slip Delivery:

Employee card default payslip delivery methodImage Added

If it's set to Already Printed or Sent, change it to the delivery method you want. Repeat this for employee you want to print or email pay slips for. When you re-open or refresh the Review Pay Slips Before Delivery window, the records should appear.

Note that you can also set the pay slip delivery status when you process payroll, in the Pay Employee window:

Pay Employee window Pay Slip Delivery StatusImage Added

This overrides the default pay slip delivery method in the employee card for that pay run only.

UI Expand
titleHow do I select the email address pay slips will be sent from?
AccountRight uses

How do I select the email address pay slips will be sent from?

If you're emailing via Microsoft Outlook, emails from AccountRight will be sent from the default email address selected in Microsoft Outlook. See To change this email address, see Sending emails using Microsoft Outlook.

If you're emailing directly from AccountRight:

  • Emails are delivered on your behalf using MYOB’s email server so will appear from @apps.myob.com.
  • These emails are digitally signed using a Domain Keys Identified Mail (DKIM) signature and the domain is protected by the Sender Policy Framework (SPF).
  • These measures reduce the risk of phishing, and emails sent from AccountRight are less likely to be considered spam by your recipient’s email service. Some email services won’t accept messages that are sent on behalf of someone else. For example, emails that have an @yahoo.com From address, but are delivered using another email provider’s mail server could be marked as spam or be blocked by the recipient’s email provider.
  • You can set the reply-to email address in the email preferences (Setup menu > Preferences > Emailing tab > Reply-to Email Address).
UI Expand
titleWhy am I getting the message "error sending email"?

Why am I getting the message "error sending email"?

If you're getting the message "Error sending email", make sure you're using the latest version of AccountRight. An issue was found in an earlier version and fixed in 2015.2.

If the error persists, go to Setup > Preferences > Reports & Forms tab and deselect the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. You can also try to process a "dummy" pay for the employee, then display the pay transaction via the transaction journal and then delete (or Reverse) it. Now try emailing the pay slip which was causing the error.
UI Expand
titleHow do I include year-to-date balances on pay slips?

You can include the year-to-date amounts paid and entitlement balances (which includes any carry-over balances) on your employee pay slips. Go to Setup > Preferences > Reports & Forms tab and select the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. 

UI Expand
titleSuperannuation isn't printing on my pay slips

If you've checked the set up of your superannuation categories and your employees, then the most likely cause is that the employee is yet to reach their monthly superannuation threshold.

If the amount earned by an employee for the month is currently less than $450, no superannuation will be calculated. This is because in the Superannuation Information window for the Superannuation Guarantee contribution category, the wage threshold before superannuation is calculated is set to $450. When the employee receives their next pay and their gross earning are above $450, superannuation will be calculated on the total gross amount of wages/salary earned for the month. The superannuation amount will "catch up" because total gross wages/salary for the month are now greater than $450.

UI Expand
titleWhich email programs can I use to send emails?

Which email programs can I use to send emails?

AccountRight only supports Microsoft Outlook 2007 If you send emails directly from AccountRight you won't need a separate email program. Otherwise you'll need to use Microsoft Outlook 2010 (32-bit) or later. If you usually send emails via a web email service, such as Gmail, you can most likely access and send emails from Microsoft Outlook via IMAP or POP.

You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out:

UI Expand
titleHow do I delete a pay slip?

How do I delete a pay slip?

If you need to
delete a pay slip, i
.
e. remove
..do this...
Remove a pay slip which
is waiting
is waiting to be printed or emailed

Open the associated pay and change the Delivery Status to Already Printed or Sent.

Image Added

Delete an employee's pay and associated pay slip

Delete the pay (open the pay, go to the Edit menu and choose Delete Transaction). This will delete the pay and associated pay slip.

For more details, see Changing a recorded pay.

UI Expand
titleHow do I add the address to a pay slip?

To add the address to the printed or emailed payslip you'll need to personalise the payslip and add the payee field.

Image Removed

 

see what pay slips have been emailed or printed?

How do I see what pay slips have been emailed or printed?

  1. Go to the Payroll command centre and click Print/Email Pay Slips. The Review Pay Slips Before Delivery window appears.
  2. Click the To Be Printed or To Be Emailed tab (depending on what you want to see).
  3. Click Advanced Filters.
  4. Deselect the option Unprinted or Unsent Pay Slips Only.
  5. Click OK. The Review Pay Slips Before Delivery window reappears, showing previously printed or emailed pay slips.
UI Expand
titleHow do I change an employee's email address?

How do I change an employee's email address?

  1. Go to the Card File command centre and click Cards List.
  2. Click the Employee tab.
  3. Click the zoom arrow to open the employee's card.
  4. Enter the new email address in the Email field.
  5. Click OK.
    Image Added
HTML
<div style="display: none;" data-swiftype-name="keywords" data-swiftype-type="enum">payslip</div>
</span>
html-wrap
width15%
classcol span_1_of_5
 
HTML Wrap
floatleft
classcol span_1_of_5
Panelbox
namegreen
titleRelated topics
HTML Wrap
classsidebarlinks

Processing your payroll

Reprinting or resending pay slips

Personalising pay slips

Print paycheques

Reviewing payroll liabilities

Sending emails

Removing transactions from the print or email queue

Panelbox
nameyellow
titleFrom the community

RSS Feed
titleBarfalse
max5
showTitlesOnlytrue
urlhttp://community.myob.com/myob/rss/search?q=print+pay+slip&filter=labels%2CsolvedThreads&search_type=thread&solved=true

HTML Wrap
classmorelinks
More »