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Known issue AccountRight 2019.2

We're aware that some Some clients using AccountRight 2019.2 can't see their customised forms or , save changes to their forms, or the wrong form is being used when emailing or printing.

This issue has been fixed in AccountRight 2019.2.1. See Getting the latest version for update instructions.


After personalising a form it's time to save it. Forms are saved within your company file and will be available to anyone with access to your file. If you want to use a form layout in another company file, export it and then import it to that file.

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Want to preview the form before saving? Click the Print Preview tab to view the form as it will appear printed.

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titleTo save a personalised form

To save a personalised form

  1. When you've finished customising your form, go to the File menu and click Save As. The Save Form As window appears:
    1. If you created a new customised form, enter a name and a description for the form.
    2. If you modified an existing custom form, do not change the default information in the window.
  2. Click Save. The Form window reappears. The form will appear under the group of forms that the form was based on. For example, if you created a new form based on an existing item sales invoice, your form will appear under the Items group of the Invoices tab.
  3. To close the form, go to the File menu and choose Exit.

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    Now that you've saved your personalised form, you can make it the default template to use when printing and emailing. It'll save you time when recording transactions.

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titleTo delete a personalised form

To delete a personalised form

Go to the Setup menu and choose Customise Forms. Find the form that you personalised and saved, and then select it. A red X icon appears next to the form. Click the X to delete the form.

A red X won't appear next to the default forms provided with AccountRight, which can't be deleted.

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<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;FAQs</h2><br>
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titleHow do I set my customised form as the default form?

How do I set my customised form as the default form?

When you print or email a form, such as an invoice, you can choose which form to use.

If you areDo this
printing a form when you record the transaction
  1. Click Print then choose Select Another Form.
  2. Select your customised form.
  3. Click Print.
emailing a form when you record the transaction
  1. Click Send To and choose Email.
  2. In the Selected Form field, select your customised form.
    (click to enlarge)
  3. Click Send.
printing or emailing a form after you record it

Select the form you want to use via the Advanced Filters on the Print/Email window.
(click to enlarge)

For all the details, see Set the default forms to use when emailing or printing.

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titleHow do I rename a form?

How do I rename a form?

To change the name of a form, open the form you want to rename and go to the File menu and click Save As. Enter the new name for the form and click Save.

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titleRelated topics
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Sharing forms with other company files

Personalising forms

Set the default forms to use when emailing or printing

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