Use Google Chrome to download the installation file (download Chrome here). We've seen cases where other browsers, like Internet Explorer, can remove the '.exe' file extension of downloaded files. What browser am I currently using?

To install the PC Edition

1. Right-click the Download button below and choose Save link as or Save target as and save the installer file to your desktop.
   

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   Description Download AccountRight URL https://download.myob.com/arl/Current/MYOB_AccountRight.exe

2. Close all programs, including AccountRight.

3. Double-click the downloaded installer file to start the installation.

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   Receiving a message to Uninstall or Modify AccountRight? This means you've already installed the latest version. Click Close to close the message and proceed to step 4.

4. Repeat these steps to install the update on all computers that access your company file.

5. After installing, you can start AccountRight using the new AccountRight icon on your desktop. Note that this icon looks a bit different to the icon for previous releases.
   
6. Open your company file. If prompted to upgrade the file, click Upgrade.

Automatic updates are only available for the AccountRight PC Edition installer (which is the vast majority of users).

If you’re using AccountRight Server Edition, automatic updates will be available for you later this year. Until then, you'll need to install Server Edition on all computers accessing a company file on a network.

See Updating an AccountRight network.

If you work online and don’t update for a while, you might be unable open your company file as your version is no longer supported online. In this case, you’ll need to update AccountRight to open your file. You'll see a message that guides you through updating when you try to open your file.

We email the primary contact for your AccountRight subscription 1-2 weeks before we end online support for a version, so keep an eye out (or just get in early!). 

<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Automatic updates FAQs</h2><br>

Why are we introducing automatic updates?

Having to manually download and install AccountRight is not an easy, modern software experience. Removing manual installation makes it much easier for you to work with AccountRight.

Who can get automatic updates?

Automatic updates are available to anyone who owns AccountRight or has an AccountRight subscription and is using the PC installer of AccountRight (which is most AccountRight users), whether their company file is online or offline.

Automatic updates for AccountRight Server Edition will be available later this year.

I work on a network - do I get automatic updates?

Not yet – automatic updates will be available for Server Edition later in 2021.

As automatic updates are now available for PC Edition, this requires a change to the way your network is set up. All computers accessing a company file on a network must now use Server Edition – see Updating an AccountRight network.

When will automatic updates be available?

Automatic updates will be available for PC Edition installer users from AccountRight 2021.1 – scheduled for release in February 2021.

We’ll release automatic updates for Server Edition users later in 2021.

How do automatic updates work?

Once AccountRight 2021.1 is installed any future updates will download automatically in the background while AccountRight is being used.

When you close AccountRight, you'll be asked to restart AccountRight to complete the update. If you're using an online file, doing this will trigger the file to be upgraded to the latest version if no one else is using it.

If you want you can choose to restart AccountRight and upgrade your file later.

I work offline - can I get automatic updates?

Yes. Automatic updates are available for all PC Edition users whether they’re online of offline – you just need an internet connection to install the update.

Can I turn off automatic updates?

No. To make updating easier, automatic updates are now a permanent feature of AccountRight PC Edition.

How do automatic updates work with multiple users?

If all users are using the PC Edition, they should all get access to an update at the same time. Restarting AccountRight completes the installation for all users.

If other users are logged into a file, it won’t update the file until the all users have signed out of it.

Offline files are not automatically updated, when the user opens a file for the first time after upgrading, they’ll be prompted to upgrade the file.