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Let's do it

Now you can upgrade your file. We'll even put it online for you at the same time. Or you can upgrade the file without putting it online .

do you need to upgrade?

You need an AccountRight subscription to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a subscription, subscribe now.

There are lots of benefits to upgrading, including the option of working online and staying compliant with Single Touch Payroll reporting.

Already using the new AccountRight? You just need to get the latest version to update your software.

If you're not sure if you're able to upgrade, see Things you should know before upgrading.

Learn about the new AccountRight

Before you upgrade, learn about the new features in the latest version.

About upgrading

Upgrading is straightforward. You start by downloading the new version, finding your company file and sending it to us to upgrade and put online.

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If you're moving from AccountRight v19 to AccountRight 2017, this information is for you

This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're

updating AccountRight 2011 or later,check out '

already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version

' instead. To check your current AccountRight version

.

Not sure which AccountRight version you're using? Open AccountRight, go to

the

Help

menu

and choose About AccountRight.

What

's new

With the new AccountRight, you can choose to connect your bank, put your file in the cloud, hook up your data to a range of powerful add-ons, and take payments online. And that's just the beginning.

Take a look at our What's new for v19 users help page.

Some features require an AccountRight subscription. To learn what AccountRight can do for your business, download a trial, or to subscribe, visit the MYOB website (Australia | New Zealand).

What does it cost to upgrade?  If you have an AccountRight subscription, you're entitled to upgrade to the latest version. For pricing and other subscription info, visit the MYOB website (Australia | New Zealand).

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Need a refresher?

Brush up on your skills with a free online course you can start right now. Or if you want to learn how to use bank feeds, you can skip to the Reconcile smarter section.

You'll learn by reading, watching and playing. You can do it all at once or a section at a time. And you can do it again and again, it's always there for you and your team.

Click below to start learning.

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Before you begin

Check our list of things you should know before upgrading, and complete any tasks that apply to you.

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If you were using the following Classic AccountRight features, you might not be able to upgrade just yet because these features aren't available in the new AccountRight:

  • M-Powered Payments
  • multi-currency, negative inventory or multi-location stock tracking
  • add-ons that require ODBC. Are your add-ons compatible?

If you haven't already done so, you need to install the latest version of AccountRight.

Ready...set...download!

Before upgrading your company file, you'll need to download and install the latest AccountRight version (AccountRight subscription required). If you don't have an AccountRight subscription, your company file will become read-only after 30 days.

Most people use the PC edition, but if you're installing on a server (accessed by network computers), install the Server edition. Which AccountRight installation should I choose?

Once you've saved the installer to your computer, double-click it to install the new AccountRight version.

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Upgrading AccountRight

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title1. Download and install AccountRight
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Use Google Chrome to download the file ( download Chrome here ). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files.  What browser am I currently using?

  1. Click here to download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription, subscribe now.
  2. Click the installer file you've saved to your computer to install the new AccountRight version. 

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Need help? If you need information about installing AccountRight, see Install AccountRight, or if things aren't going to plan, see Installation troubleshooting.

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title2. Upgrade your company file

MYOB takes the hassle out of upgrading. When you upgrade, we'll upgrade it for you, put it online and let you know when it's ready to go.

Note that upgrading can take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so we suggest you

should

do

it

this outside of business hours. 

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Don't want to put your file online? In the following cases, you may want to upgrade your file and store it offline:

  • don't have an internet connection, or it's very slow

  • or don't have a subscription for an online file

  • or want to work on a local network.

Note that you won't have access to key features.

  1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). When the Welcome  window appears, click The Welcome window appears.

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  2. Click Upgrade a company file. The Upgrade Assistant appears.
  3. Click Click Continue and then click Browse  to on the Company file page, click Browse to locate and select the file you want to upgrade.

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    Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .

    myo or 

    myo or .

    prm extension

    prm extension. If you can only find a .MYOX file, it means it's already upgraded

    . Learn

    (learn how

    to

    to open a company file).

    Still having trouble? Get

    help

    help finding your company file.

  4. If the file you're upgrading is password-protected, type in the password and click Continue. If you're not sure of the Administrator password, try leaving it blank.
  5. Sign in to AccountRight Live with your MYOB account details and then click Upload.
  6. Once your file has uploaded, you can close AccountRight while we do the rest. 
  7. We'll email you when the upgrade's complete, or if we come across any issues along the way.
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Post upgrade tasks

Depending on the features you want to use
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For information on how to open your file in your new software, see Open a company file.

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title3. Complete post-upgrade tasks

After you get your upgraded file back, there may be a few more things you need to do after upgrading (depending on the features you want to use), such as migrating your personalised forms. Don’t stress though, you only need to do them once. And

Check out this help topic for all the details, or watch this video for an overview:

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Don't forget, if you need any help along the way, feel free to contact us.

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What should I do with my old AccountRight software? If you need access to pre-upgraded company files or backups, keep your old AccountRight software installed on your computer. This also lets you run historical reports in your old software. Otherwise you can uninstall your old AccountRight software.

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Need help?

Attend a free upgrade webinarwebinars are a great way to see the new AccountRight and learn about the steps needed to upgrade. Sessions book out fast, so book now.

Call us - if you need immediate assistance, call our support team:

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    <p><b>Australia</b> - <a href="tel:1300-555-123">1300 555 123</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p>
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    <p><b>New Zealand</b> - <a href="tel:0508-328-283">0508 328 283</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p>
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Things you should know before upgrading

Find the file you want to upgrade

Upgrade a Premier multi-currency company file

How many files you can put online

Complete your upgrade tasks

Upgrade task - migrating personalised forms

What's new for v19 users upgrading to new AccountRight

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