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Upgrade
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What do you need to upgrade?

You need an AccountRight subscription to upgrade from an earlier version of AccountRight (such as AccountRight v19). If you don't have a subscription, subscribe now.

There are lots of benefits to upgrading, including the option of working online and staying compliant with Single Touch Payroll reporting.

Already using the new AccountRight? You just need to get the latest version to update your software.

If you're not sure if you're able to upgrade, see Things you should know before upgrading.

Learn about the new AccountRight

Before you upgrade, learn about the new features in the latest version.

About upgrading

Upgrading is straightforward. You start by downloading the new version, finding your company file and sending it to us to upgrade and put online.

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This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're

:
  • moving from AccountRight v19 (or earler) to AccountRight 2018, this information is for you

  • updating AccountRight 2011 or later, check out '

    already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version

    ' instead

    .

    To check your current

    Not sure which AccountRight version you're using? Open AccountRight, go to

    the 

    Help

     menu

    and

    choose 

    choose About AccountRight.

    Are you:

    ready to upgrade now?needing more information?

    Upgrading is pretty easy. Once you've downloaded the new version, you find your company file and send it to us–we'll do the rest to upgrade your file. Watch this video:

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    Upgrading AccountRight

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    title1. Download and install AccountRight
    Download the
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    Use Google Chrome to download the file ( download Chrome here ). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files.  What browser am I currently using?

    1. Click here to download the latest version (AccountRight subscription required). If you don't have an AccountRight subscription for an online company file, visit our MYOB website (Australia | New Zealand) to purchase one.
      Image Removed Click the installer file you've saved subscription, subscribe now.
    2. Click the installer file you've saved to your computer to install the new AccountRight version.

       For more

       

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      Need help? If you need information about installing AccountRight,

      see 

      see Install AccountRight, or if things aren't going to plan, see Installation troubleshooting.

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    titleSend 2. Upgrade your company file to us to upgrade

    MYOB can take takes the hassle out of upgrading—you can send your file to us and upgrading. When you upgrade, we'll upgrade it for you, put it online for you and let you know when it's ready to use. Upgrades usually go.

    Note that upgrading can take a couple of hours (depending on your company file size), and you can't make changes to your file during this time, so we suggest you should do it this outside of business hours. 

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    If you Don't want to put your file online? In the following cases, you may want to upgrade your file and store it offline:

    • don't have an internet connection, or it's very slow

    • or don't have a subscription for an online file

    , you can upgrade the file without putting it online—but this does mean you
    • or want to work on a local network.

    Note that you won't have access to key features.

    1. Start AccountRight (look for the new AR shortcut icon on your desktop or in the Start menu). The Welcome  Welcome window appears.

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    2. Click Upgrade a company file. The Upgrade Assistant appears.
    3. Click Continue and

      then click Browse  

      on the Company file page, click Browse to locate and select the file you want to upgrade.

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      Can't find your file? Try looking in your AccountRight v19 installation folder, like c:\Plus19 or c:\PremierClassic. Look for a file with a .myo or .prm extension. If you can only find a .MYOX file, it means it's already upgraded

      . Learn

      (learn how to open a company file).

      Still having trouble? Get help finding your company file.

    4. If the file you're upgrading is password-protected, type in the password and click Continue. If you're not sure of the Administrator password, try leaving it blank.
    5. Sign in to AccountRight with your MYOB account details and then click Upload.
    6. Once your file has uploaded, you can close AccountRight while we do the rest. 
    7. We'll email you when the upgrade's complete, or if we come across any issues along the way.
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    For information on how to open your file in your new software, see Open a company file.

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    title3. Complete post-upgrade tasks

    After you get your upgraded file back, there may be a few more things you need to do (depending on the features you want to use), such as migrating your personalised forms. Don’t stress though, you only need to do them once. And if you need any help along the way, feel free to contact us.

    Check out this help topic for all the details, or watch this video for an overview:

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    AnchorinformationinformationMore information about the new AccountRight

    The new AccountRight is accounting software designed to give you the benefits of online accounting, combined with the flexibility to work online or offline. It consists of 4 product levels: 

    • AccountRight Basics

    • AccountRight Standard

    • AccountRight Plus

    • AccountRight Premier 

    You upgrade to the product level that corresponds to the desktop product you were using, for example, BusinessBasics to AccountRight Basics, Accounting to AccountRight Standard, etc. 

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    titleCompare the features of the new AccountRight

    There's a lot that's similar to your old software as well as features that are totally new if you've come from Classic AccountRight.

    Features

    Basics

    Standard

    Plus

    Premier

    NEW! Work online or offline

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    NEW! Link to your bank account ('bank feeds')

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    NEW! Collaborate with your accountant, bookkeeper and staff on the same data in real time

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    NEW! Work anywhere, anytime, that suits you

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    NEW! Hook up your data to a range of powerful add-ons

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    NEW! Get paid faster by taking payments online (includes VISA, MasterCard or BPAY payments)

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    NEW! Send emails directly from AccountRight without needing Microsoft Outlook

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    NEW! Industry-best security (two-factor authentication)

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    NEW! Invoice on the go with our free mobile app

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    Calculate & track GST

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    Manage quotes, invoices & statements

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    Track jobs & manage inventory

     

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    NEW! Store your bills online

     

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    Create purchases & manage suppliers

     

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    NEW! (Australia only) Be compliant for Single Touch Payroll reporting

      

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    (Australia only) Pay super directly from AccountRight

     

     

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    Bill by time

      

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    Pay employees & track leave

      

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    Work with Multiple-currencies

       

    We're working on it

    Online feature entitlements and costs

    Some features require an AccountRight subscription, and some features are only available if your file’s online. To learn what AccountRight can do for your business, download a trial, or to subscribe, visit the MYOB website (Australia | New Zealand). 

    If you're already subscribing, then you get these features for no extra charge.

    Take a look at our What's new for v19 users help page. 

    What does it cost to upgrade?  If you have an AccountRight subscription, you're entitled to upgrade to the latest version. For pricing and other subscription info, visit the MYOB website (Australia | New Zealand).

    Check our list of things you should know before upgrading, and complete any tasks that apply to you. 

     How many company files can be put online? An AccountRight subscription enables AccountRight Basics, Standard and Plus users to put 1 file online. AccountRight Premier subscribers can move two files online.  

     To buy additional company files or add online services to another company file, please call MYOB on 1300 555 151 (Australia) or 0800 60 69 62 (New Zealand). 

     You can also upgrade additional files without putting them online–but you won't have access to online services for those files.  

    You can't upgrade yet if you're using some features

    If you were using the following Classic AccountRight features, you're not able to upgrade just yet because these features aren't yet available in the new AccountRight: 

    1. M-Powered Payments
    2. multi-currency, negative inventory or multi-location stock tracking
    3. add-ons that require ODBC. Are your add-ons compatible?

    MYOB is working on building out features like multi-currency in the new AccountRight. We'll let you know when they're available so you can move. If you use ODBC add-ons, we recommend you contact the add-on provider to check if the add-on can work with the new AccountRight. 

    Can't upgrade and need to be compliant for Single Touch Payroll (STP)? Don't worry, we've got your back. We've worked with the ATO and you've been granted a deferral from STP reporting until 31/5/2019. We'll build out the features you need to move in the meantime, such as multiple currency. More details about this deferral will be provided soon. See Single Touch Payroll. 

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    Don't forget, if you need any help along the way, feel free to contact us.

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    What should I do with my old AccountRight software? If you need access to pre-upgraded company files or backups, keep your old AccountRight software installed on your computer. This also lets you run historical reports in your old software. Otherwise you can uninstall your old AccountRight software.

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    Need help?

    Attend a free upgrade webinarwebinars are a great way to see the new AccountRight and learn about the steps needed to upgrade. Sessions book out fast, so book now.

    Call us - if you need immediate assistance, call our support team:

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      <p><b>Australia</b> - <a href="tel:1300-555-123">1300 555 123</a> | Monday to Friday <b>7am</b> to <b>8pm</b>, Saturday to Sunday <b>9am</b> to <b>5pm</b> (Melbourne time)</p>
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      <p><b>New Zealand</b> - <a href="tel:0508-328-283">0508 328 283</a> | Monday to Friday <b>9am</b> to <b>10pm</b>, Saturday to Sunday <b>11am</b> to <b>7pm</b> (New Zealand time)</p>
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    Moving to the new AccountRight

    Upgrade Things you should know before upgrading

    Find the file you want to upgrade

    Upgrade a Premier multi-currency company file

    How many files you can put online

    Complete your upgrade tasks

    Upgrade task - migrating personalised forms

    Accept an invitation to work online

    Customising reports

    Reporting taxable payments

    Get started online

    Online payments

    What's new for v19 users upgrading to new AccountRight

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