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This information applies only if you're upgrading from AccountRight Classic (v19 or earlier).

Upgrading is a two-part process that involves first installing the new software version, then upgrading your company file to use with the new software. When you upgrade your company file, the records and transactions within your file are copied into a format that will work with the new software version.

There may also be some additional upgrade tasks that you need to do, depending on what features you use in your current version.

Do I need to upgrade every time AccountRight changes?

No. When you install future AccountRight updates, your file will update automatically.

Before you upgrade

Before you upgrade your company file, note the following:

  • If your cards or items are set up with pictures. Pictures must be saved in a subfolder called Graphics, which is in the same location as the company file you are upgrading. For example, if the file you are upgrading is located at: C:\Plus19, then make sure the pictures are in a folder C:\Plus19\Graphics.
    If the pictures are not in this folder when you upgrade, you will need to manually add them to your records again. Also, images over 200KB in size will not successfully import.

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This information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version.

Not sure which AccountRight version you're using? Open AccountRight, go to Help and choose About AccountRight.

Keypoints

You need an AccountRight subscription to upgrade

If you don't have a subscription, you'll need one before you can upgrade. Subscribe now.

If you're already have a subscription and want to know how many files you can put online, see here.

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Check the following features

Take note if you use these features in your Classic AccountRight (v19 or earlier) software:

  • Negative inventory -  inventory items can't have a negative quantity or value in the new AccounRight. But if you adjust your inventory quantities and values to zero or greater (in each location, if you use multiple inventory locations), you can turn off negative inventory in AccountRight v19 and it won't prevent you from upgrading.

  • Add-ons that require ODBC. Are your add-ons compatible? Check the add-on centre (Australia | New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

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Upgrading a FirstAccounts company file

FirstAccounts is a very old product so you'll first need to upgrade to AccountRight v19, then you'll be able to upgrade to the new AccountRight. For all the details, see Upgrading FirstAccounts to AccountRight v19.

Also, check these things

Check ifMore information
your computer can run the new AccountRight

Check the full system requirements.

the size of your file is 300MB or moreIf your file is 300MB or more in size, you should prepare your company file for the new AccountRight . This can help the upgrade complete faster and smoother.
the file you want to upgrade is located in a C:\Program Files subfolder

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You’ll need to log on to your computer as an administrator before you can upgrade it.

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For tips on how to find the file you want to upgrade, see How to find your file.
you have customised reports

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You'll need to recreate them in the new software version.

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Related Topics

Upgrading AccountRight

Upgrade your company file

Additional upgrade tasks

 The good news is we've made customising reports easier. See Customising reports.

Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

you can find the file you want to upgrade.See Find the file you want to upgrade for tips.

 

What's different in the new AccountRight?

Upgrading AccountRight made easy free eLearningImage Added

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Ready to upgrade?

You can send your company file to us and we'll do the upgrade for you.

See Upgrade to the new AccountRight.

After you've upgraded

After you open your upgraded company file, you may need to set up a few features again, depending on what features you use. See Complete your upgrade tasks for all the details.

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Upgrade to the new AccountRight

Upgrade a Premier multi-currency company file

Upgrade without putting your company file online

Reducing the size of your file before upgrading

How many files you can put online

Try AccountRight before you upgrade your file

Complete your upgrade tasks

What's new for v19 users

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