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You can work online or offline – it's your choice.

Upgrading online guarantees you get the most value from your subscription—many of AccountRight's time-saving features only work if your file's online.

Also, MYOB does the work to upgrade the file and put it online – you just need to send us the file and we'll let you know when it's ready to use.

If you upgradeonline, you still get to choose how you want to work day to day:
  • work online, so you can collaborate with others, such as your colleagues or accountant—all while maintaining control over who sees what information and when. You're also no longer tied to the office—you can work from home, at a café, or on the train.
  • work offline (check out your file). You might do this if won't have access to the internet for a while. Or, you might simply prefer to work offline and go back online only when you want your accountant to access your file. AccountRight gives you that flexibility. 
Switching between working online and offline is pretty easy:
check out and check back inImage Removed

But if you really can't or don't want to work online at all, you can upgrade your file without putting it online.

If you:

  • don't want online access
  • don't have an internet connection, or it's very slow
  • don't have a subscription for an online file
  • or if you operate on a network

you can upgrade the file without putting it online — but this does mean you won't have access to key features. You can still put your company file online at a later date if you change your mind.

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This information is intended for AccountRight v19 (or earlier) users moving to the new, online AccountRight. If you're already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version.

Not sure which AccountRight version you're using? Open AccountRight, go to Help and choose About AccountRight.



can work online or offline – it's your choice

You need an AccountRight subscription to upgrade

If you don't have a subscription, you'll need to take one out before you can upgrade. Subscribe now.

If you're already subscribing have a subscription and want to know how many files you can put online, see here.

Are you able to upgrade?

If you use the following Classic AccountRight features, you might not be able to upgrade from AccountRight Classic

Check the following features

Take note if you use these features in your Classic AccountRight (v19 or earlier) just yet because these features aren't available in the new AccountRight:

  • M-Powered Payments

  • multi-currency (we're working on this now - learn more about the multi-currency beta program)

  • negative inventory or multi-location stock tracking

  • add


    • Negative inventory -  inventory items can't have a negative quantity or value in the new AccounRight. But if you adjust your inventory quantities and values to zero or greater (in each location, if you use multiple inventory locations), you can turn off negative inventory in AccountRight v19 and it won't prevent you from upgrading.

    • Add-ons that require ODBC. Are your add-ons compatible? Check here, the add-on centre (Australia | New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

    MYOB is working on building out features like multi-currency in the new AccountRight. We'll let you know when they're available so you can move.

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    Can't upgrade and need to be compliant for Single Touch Payroll (STP)? Don't worry, we've got your back. We've worked with the ATO and you've been granted a deferral from STP reporting  until 31/5/2019.

     If you can upgrade here's some things to check first

    Upgrading a FirstAccounts company file

    FirstAccounts is a very old product so you'll first need to upgrade to AccountRight v19, then you'll be able to upgrade to the new AccountRight. For all the details, see Upgrading FirstAccounts to AccountRight v19.

    Also, check these things

    Need to know what's
    Check ifMore information
    your computer can run the new AccountRight

    Check the full system requirements.

    check the size of your file is 300MB or moreIf your file is 100MB 300MB or more in size, you should prepare your company file for the new AccountRight . This can help the upgrade complete faster and smoother.
    the file you want to upgrade is located in a C:\Program Files subfolderYou’ll need to log on to your computer as an administrator before you can upgrade it. For tips on how to find the file you want to upgrade, see How to find your file.
    you have customised reports

    You'll need to recreate them in the new software version. The good news is we've made customising reports easier. See Customising reports.

    you can find the file you want to upgrade.See Find the file you want to upgrade for tips.
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    titleDo I have to work online?

    Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

    you can find the file you want to upgrade.See Find the file you want to upgrade for tips.


    What's different in the new AccountRight?

    Upgrading AccountRight made easy free eLearningImage Modified

    Ready to upgrade?

    You can send your company file to us and we'll do the upgrade for you.

    See Upgrade to the new AccountRight.

    After you've upgraded

    After you open your upgraded company file, you may need to set up a few features again, depending on what features you use. Head over to our See Complete your upgrade tasks page for all the details.

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    titleRelated topics
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    Upgrade to the new AccountRight

    Upgrade a Premier multi-currency company file

    Upgrade without putting your company file online

    Reducing the size of your file before upgrading

    How many files you can put online

    Find the file you want to upgradeTry AccountRight before you upgrade your file

    Complete your upgrade tasks

    What's new for v19 users

    Working with multiple currencies (Beta)

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