Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.
classsection group
<span data-swiftype-index="true">
classcol span_3_of_5

This information applies only if you're upgrading from AccountRight Classic


You need an AccountRight subscription to upgrade

If you don't have a subscription, you'll need one before you can upgrade. Subscribe now.

If you're already have a subscription and want to know how many files you can put online, see here.

Check if you can upgrade

If you use these features in your Classic AccountRight (v19 or earlier) .Before you upgrade your company file, there are some things you should knowsoftware, you won't be able to upgrade to the new AccountRight as these features aren't available in the new AccountRight:

  • M-Powered Payments

  • negative inventory

  • add-ons that require ODBC. Are your add-ons compatible? Check the add-on centre (Australia | New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

For more information, see We can't upgrade some Premier files.

UI Text Box

Do I need to upgrade every time AccountRight changes?

No. When you install future AccountRight updates, your file will update automatically.

For everyone upgrading...


UI Expand
titleYou'll need Windows Administrator access

If the Can't upgrade and need to be compliant for Single Touch Payroll (STP)? If you can't upgrade because you use M-Powered Payments or negative inventory, we've worked with the ATO and you've been granted a deferral from STP.

 If you can upgrade here are some things to check first

Check ifMore information
your computer can run the new AccountRight

Check the full system requirements.

the size of your file is 300MB or moreIf your file is 300MB or more in size, you should prepare your company file for the new AccountRight . This can help the upgrade complete faster and smoother.
the file you want to upgrade is located in a C:\Program Files subfolder
, you’ll
You’ll need to log on to your computer as an administrator before you can upgrade it.
UI Expand
titleYour customised reports won't be upgraded
For tips on how to find the file you want to upgrade, see How to find your file.
you have customised reports
, you

You'll need to recreate them in the new software version.


 The good news is we've

significantly improved the reports customisation tools in AccountRight, making this task a lot easier.
UI Expand
titleYour customer credit card details won't be brought into your upgraded file

To comply with PCI Data Security Standards , you'll only be able to view the last four digits of any credit card numbers in your upgraded file, and card expiry dates won't be retained.

Additionally, if you're manually upgrading your file yourself (without putting it online)...


UI Expand
titleLarge company files (100MB or more) will need some extra attention

If your file fits the bill, there are some things you should do in your Classic AccountRight software first.

UI Expand
titleGraphics on your cards or items will need to be saved in the right place

Pictures must be saved in a subfolder called Graphics , which is in the same location as the file you're upgrading. For example, if the file you're upgrading is located at C:\Plus19 , make sure the pictures are in C:\Plus19\Graphics . If they're not in this folder when you upgrade, you'll need to manually add them to your upgraded file. Also, images over 200KB in size can't be imported.

And after you've upgraded...

There may also be a few things you need to do after upgrading, depending on the features you use. Don’t stress though, you only need to do them once. After you've upgraded, head over to Additional upgrade tasks to see what you need to do.

made customising reports easier. See Customising reports.

Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

you can find the file you want to upgrade.See Find the file you want to upgrade for tips.


UI Expand
titleYou can work online or offline – it's your choice

If you upgradeonline, you still get to choose how you work day to day. You can either:

  • work online, so you can work with others on your company file. For example, your accountant can log on and run reports without interrupting your work.
  • work offline (check out your file) so you can keep working if you won't have access to the internet for a while. Or, you might prefer to work offline and go back online only when you want your accountant to access your file. AccountRight gives you that flexibility. 

Switching between working online and offline is pretty easy:

check out and check back inImage Added

But if you really can't or don't want to work online at all, you can upgrade your file without putting it online.

If you:

  • don't want online access
  • don't have an internet connection, or it's very slow
  • don't have a subscription for an online file
  • or if you operate on a network

you can upgrade the file without putting it online — but this means you won't have access to key features. You can still put your company file online later if you change your mind.

What's different in the new AccountRight?

Upgrading AccountRight made easy free eLearningImage Added

Ready to upgrade?

You can send your company file to us and we'll do the upgrade for you.

See Upgrade to the new AccountRight.

After you've upgraded

After you open your upgraded company file, you may need to set up a few features again, depending on what features you use. See Complete your upgrade tasks for all the details.

<div style="display: none;" data-swiftype-name="keywords" data-swiftype-type="enum">downgrade</div>
classcol span_1_of_5
classcol span_1_of_5
titleRelated topics

Upgrade to the new AccountRight

Upgrade a Premier multi-currency company file

Upgrade without putting your company file Additional upgrade online

Reducing the size of your file before upgrading

How many files you can put online

Try AccountRight before you upgrade your file

Complete your upgrade tasks

What's new for v19 users

titleFrom the community

RSS Feed


More »