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If you're moving from AccountRight v19 to AccountRight 2016, this information is for youThis information is intended for AccountRight v19 (or earlier) users moving to the new AccountRight. If you're updating AccountRight 2011 or later,check out 'already using the new AccountRight and need to update your software, or upgrade a file that's already online, see Getting the latest version' instead.

Before upgrading from AccountRight Classic (v19 or earlier), here are some things to note:

Make sure


Not sure which AccountRight version you're using? Open AccountRight, go to Help and choose About AccountRight.


You need an AccountRight subscription to upgrade

If you don't have a subscription, you'll need one before you can upgrade. Subscribe now.

If you're already have a subscription and want to know how many files you can put online, see here.

Check the following features

Take note if you use these features in your Classic AccountRight (v19 or earlier) software:

  • Negative inventory -  inventory items can't have a negative quantity or value in the new AccounRight. But if you adjust your inventory quantities and values to zero or greater (in each location, if you use multiple inventory locations), you can turn off negative inventory in AccountRight v19 and it won't prevent you from upgrading.

  • Add-ons that require ODBC. Are your add-ons compatible? Check the add-on centre (Australia | New Zealand) or contact the add-on provider to check if the add-on can work with the new AccountRight.

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Upgrading a FirstAccounts company file

FirstAccounts is a very old product so you'll first need to upgrade to AccountRight v19, then you'll be able to upgrade to the new AccountRight. For all the details, see Upgrading FirstAccounts to AccountRight v19.

Also, check these things

Check ifMore information
your computer can run the new AccountRight
. (

Check the full system requirements.

Image RemovedIf the

the size of your file is 300MB or moreIf your file is 300MB or more in size, you should prepare your company file for the new AccountRight . This can help the upgrade complete faster and smoother.
the file you want to upgrade is located in a C:\Program Files subfolder
, you’ll
You’ll need to log on to your computer as an administrator before you can upgrade it.
For tips on how to find
your file
  • To comply with PCI Data Security Standards, you'll only be able to view the last four digits of any credit card numbers in your upgraded file, and card expiry dates won't be retained.
  • If
    the file you want to upgrade, see How to find your file.
    you have customised reports
    , you

    You'll need to recreate them in the new software version.


     The good news is we've

    significantly improved the reports customisation tools in AccountRight, making this task a lot easier.
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    If you were using the following Classic AccountRight features, you might not be able to upgrade just yet because these features aren't available in the new AccountRight:

    • M-Powered Payments
    • multi-currency, negative inventory or multi-location stock tracking
    • add-ons that require ODBC. Are your add-ons compatible?

    If your file won't be stored online

  • If your file is 100MB or more in size, there are a couple of things you should do in your Classic AccountRight software first. This can help the upgrade complete faster and smoother.
  • If you've linked pictures to cards or item records, note that pictures over 200KB in size won't be imported into your upgraded file.
  • Make sure your card and item pictures are saved in a subfolder called Graphics, in the same location as the file you're upgrading. For example, if the file you're upgrading is located at C:\Plus19, make sure the pictures are in C:\Plus19\Graphics

    made customising reports easier. See Customising reports.

    Your customised forms can be migrated into the new AccountRight after the upgrade - so you won't need to customise them again.

    you can find the file you want to upgrade.See Find the file you want to upgrade for tips.


    What's different in the new AccountRight?

    Upgrading AccountRight made easy free eLearningImage Added

    Ready to upgrade?

    You can send your company file to us and we'll do the upgrade for you.

    See Upgrade to the new AccountRight.

    After you've upgraded

    There may be a few more things you need to doAfter you open your upgraded company file, you may need to set up a few features again, depending on the what features you use. Head over to our Additional See Complete your upgrade tasks page for all the details.

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    titleRelated topics
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    Upgrade to the new AccountRight

    Upgrade a Premier multi-currency company file

    Upgrade without putting your company file online

    Find Reducing the size of your file you want to upgradeAdditional before upgrading

    How many files you can put online

    Try AccountRight before you upgrade your file

    Complete your upgrade tasks

    What's new for v19 users

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