Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
HTML Wrap
classsection group
HTML
<span data-swiftype-index="true">
HTML Wrap
classcol span_3_of_5

What is my.MYOB?

my.myob welcome window

Visit my.myob.com.au or my.myob.co.nz to:

  • register your software
  • check which MYOB software you currently have registered
  • try MYOB software or purchase new MYOB software
  • download updates and upgrades for your software
  • update your personal and business contact details (also see Changing your business name and contact details)
  • manage bank feeds
  • invite users to your company file
  • confirm your company file (when it can't be done automatically)
  • make payments to MYOB.

Your my.MYOB login details

Sign in to MYOB window with email and password fieldsTo access the my.MYOB website you need to provide your registered email address and password. This login is referred to as your MYOB account.

You'll use the same details to sign in to your online files, and you might need to provide them when using bank feeds, paying super (Australia only), or another AccountRight online service.

You might have set up an MYOB account when you:

  • purchased an AccountRight subscription,
  • registered your software,
  • set up an online service,
  • contributed to the MYOB community forum
  • accepted an invitation to work online.

If more than one person shares a computer, don't choose the Stay signed in for 12 hours option when entering your MYOB account details. Learn more about ways you can protect your AccountRight company file.

If you've forgotten your password, click the Forgotten your password? link on the sign in window.

If there's been too many unsuccessful login attempts, your MYOB account will be locked. You'll also receive an email advising how to unlock your account.

Other things you can do in my.MYOB

Here are some common self-service tasks you can do when you log into the my.MYOB website.

UI Expand
titleDownload software, updates and upgrades

Download software, updates and upgrades

The most recent software available for you to download is shown when you sign into my.MYOB.

my.myob home page with downloads displayed

If the software you need isn't listed, or you're after an older version of AccountRight, go to the My Products menu and choose Downloads.

Select your product from the drop-down list and all software you're entitled to download and install will appear. Click the installer file to download the installer and click the update instructions for detailed steps on installing.

Downloads page

You can also download older software versions from myob.com/downloads.

UI Expand
titleUpdate your contact or business details

Update your contact or business details

You can update some of your personal contact information or your business details using my.MYOB. Also see Changing your business name and contact details.

Your contact details

To update your contact details, sign into my.MYOB and then go to the My Account menu and choose My Details.

contact details page

Note that if you use the Pay Super service (Australia only), and you change your mobile number, you need to also let the Pay Super team know by completing the Change of Details form.

Your business details

To update your business details, sign into my.MYOB and then go to the My Account menu and choose My Business Details then click Edit Business Details.

Update my account - business details page

Can't update your business details? Contact us.

UI Expand
titleInvite someone to access your file

Invite someone to access your file

If your file is online and you want to give someone access to your file or remove their access, you can do this in my.MYOB.

Note that if your file is not online, you might still need to invite others to access your file information if you use services like bank feeds or Pay Super.

Sign into my.MYOB, go to the My Products menu and choose Manage AccountRight Live.

Manage online access page

From this page you can also resend an invitation or cancel it.

Note that you can also invite users from your AccountRight software if your file is online - see Add Invite a user to an online file.

UI Expand
titleAdd and manage bank feeds

Add and manage bank feeds

You can add or cancel a bank feed for a bank account or credit card directly from my.MYOB.

Sign into my.MYOB, then go to My Products menu and choose My Products. If you have more than one serial number, select the applicable one.

Click the Bank Feeds option and then select whether you want to add a bank or credit card feed for the company file.

My products page

If you have already set up a bank feed, you'll have the option to cancel the feed - see Manage bank feeds.

You can also set up bank feeds using your AccountRight software - see Set up bank feeds.

Need to sign up for an MYOB account?

Click the link on the my.MYOB sign in window (my.myob.com.au or my.myob.co.nz).

 

HTML
</span>
HTML Wrap
width15%
classcol span_1_of_5
        

 

      
HTML Wrap
floatleft
classcol span_1_of_5
Panelbox
namegreen
titleRelated topics
HTML Wrap
classsidebarlinks

What is registration?

Get started online

Put your company file online

Manage bank feeds

Changing your business name and contact details

About activation and confirmation

Ways you can protect your AccountRight company file

Panelbox
nameyellow
titleFrom the community

RSS Feed
titleBarfalse
max5
showTitlesOnlytrue
urlhttp://community.myob.com/myob/rss/search?q=my.myob&filter=labels%2Clocation%2CsolvedThreads&location=category%3AAccountRight&search_type=thread&solved=true

HTML Wrap
classmorelinks

More »

...