Practice Solutions: Support Notes
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<!--Product families-->
<div style="display: none;" data-swiftype-name="productFamily" data-swiftype-type="enum">Accountants Office Suite</div>
<div style="display: none;" data-swiftype-name="productFamily" data-swiftype-type="enum">Accountants Enterprise Suite</div>
<!--Countries-->
<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">Australia</div>
<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">New Zealand</div>
<!--Product capabilities-->
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Tax Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Tax (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Tax (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Assets Live (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Assets Live (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Assets Live (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Assets Live (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Statutory Reporter (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Statutory Reporter (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Statutory Reporter (AU)</div> 
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">Workpapers (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Workpapers (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Workpapers (AU)</div> 
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Practice Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Practice Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Practice Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Practice Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Document Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Document Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Document Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic Document Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic Document Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Document Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">PDF Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">PDF Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE System Release (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE System Release (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Reporter (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Reporter (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE MAS (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE MAS (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Assets (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Corporate Compliance (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Assets (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Corporate Compliance (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Accounts (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Investments (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">Insolvency (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic Tax (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic Practice Management (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Classic General Ledger (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">Profiles (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Tax Series 6 &amp; 8 (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Tax (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Tax (AU)</div>
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As part of our environment compatibility process, MYOB has tested and evaluated the use of Microsoft SQL Server 2019 with the latest versions of MYOB products.

A standard installation of the latest versions of MYOB products was performed on Microsoft SQL Server 2019 and basic functionality for each product was tested.

The compatibility testing on SQL Server 2019 has been completed for most products and subject to conditions listed below; MYOB certifies the use of these MYOB products (latest version as at October 2020 or newer unless specified below) with Microsoft SQL Server 2019.

Importantly, SQL 2019 is only available as a 64 bit technology. In order to use SQL 2019, a 64 bit operating system is required. If you have compatible products and you wish to upgrade to SQL 2019, MYOB can assist though our SQL Instance Migration service. Please contact your MYOB Account Manager for more information.

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This statement does not mean MYOB will provide support directly for Microsoft SQL Server 2019 as part of your software support agreement.

Please refer to KB 34617 for important information on setting Firewall exceptions to allow for SQL communication to the MYOB suite.

Products Compatible with SQL Server 2019

Product

Status

Minimum version

KB article

MYOB AE Practice Manager

Compatible

5.4.36*

KB 39170 

MYOB AE Document Manager

Compatible

5.4.36*

 

MYOB AE Tax

Compatible

AU 2020.1*

NZ 2020.2*

 

MYOB AE Tax Series 8 & Series 6

Compatible

8.32 SP1*
6.48 SP1*

 

MYOB Timecost Series 8

Compatible

8.32 SP1*

 

MYOB Corporate Compliance (AU only)

Compatible

3.2.0.5x*

 

NZ Tax Manager

Compatible - see KB's for important information

5.4.36*

KB 38531

Insolvency

Compatible

 

 

Products Not Compatible with SQL Server 2019

Product

Status

Alerts

Status Pending

MYOB AO

Not Compatible - SQL 2014 Express 32 bit only

MYOB AE integrated with AO Classic

Not Compatible - KB 38531

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