<h2><i class="fa fa-comments"></i>&nbsp;  &nbsp;FAQs</h2>

1. Ensure the Transactions can’t be changed, they must be reversed preference is not selected in the Setup menu > Preferences > Security tab.

2. Redisplay the pay by clicking Find Transactions in the Command Centre, selecting the employee in the Card tab and clicking the pay's blue zoom arrow.

3. Go to the Edit menu and choose Delete Transaction.

Either make the adjustments on their next pay, or record a new pay for the employee using the Process Payroll Assistant (Payroll command centre > Process Payroll).

Enter the super amounts or leave hours you need to adjust as positive or negative amounts. Remember to zero out all the categories that you are not adjusting.

The end result should be $0 net pay, and the only amounts/values should be against the categories you are editing. You'll be notified that you are recording a $0 pay, and that it will be a "void" cheque. That's fine in this case.

Either make the adjustment on their next pay, or if they have paid back the amount, record a new pay for the employee using the Process Payroll Assistant (Payroll command centre > Process Payroll).

Enter the adjustment as a negative (-) amount in the Hours or Amount columns of the category that was overpaid. Remember to zero out all the categories that you are not adjusting. The net pay amount should be equal to the overpayment, and shown as a negative amount.

Note that when recording a pay with a negative net pay amount, the payment method is automatically changed to Cash and the linked bank account for cash payments will be used. This can't be changed.