When attempting to copy a Sales Quote using the Copy Quote option from the menu an Error occurs. 'The item does not have an active configuration revision assigned.'

This will only affect quotes with lines that have configurable items

If a user added an item to a service order with the Mark for PO check box selected, created a purchase order for that item, opened the Line Details dialog box, and deleted the entry that corresponded to the created purchase order, the item appeared again in the list on the Create Purchase Orders (PO505000) form. 

Issue was reported in build: 2021.217.300.1255

CE00042801

CE00042465

On the Process Invoices and Memos (SO505000) form, if a user selected Email Invoice in the Action box, the system displayed documents that had already been released

To hide documents that are already released for the Email Invoice action, do the following:

Step 1: On the Process Invoices and Memos form, select the Email Invoice in the Action box.

Step 2: Exclude the Open and Closed values from the filter in the Status column,

CE00039439

When you access Wiki on any screen, you may encounter an error.

Error: Object reference not set an instance of an object

If a financial period has been deleted causing your Number of Periods to be a number smaller than 12 in Master Financial Calendar (GL201000), you may get an error in Prepare Tax Report (TX501000) for the deleted period or after.

Error: The [period] financial period is not defined in the system. To proceed, generate the necessary periods on the Financial Periods (GL201000) form.

After marking an account marked 'Possible Duplicate' as validated on the Business Accounts screen (CR3030PL), the status on the CRM Info tab changes back to 'Possible Duplicate' when saved.

On the Duplicates tab the account shows as validated.

CE00030387

In a generic enquiry, the Less Than or Equal To date parameter is not including the last day. For example the range 01/07/2013 to 30/07/2013 only includes up to the 29/07/2013.

Set the to date parameter to one day later.

CE00037521

CE00036138

In Branch (CS102000), when deleting a branch linked to a deleted customer record, you may encounter an error.

CS Error: This branch is associated with at least one customer account. To delete the branch, clear the Default Branch box on the Customers (AR303000) form for the following customer accounts: SPP.

Follow the steps below as a workaround:

1. On the Branches form, extend the branch as a customer
2. On the Customers form, clear the Default Branch box for the customer; save the record
3. Delete the customer
4. On the Branches form, extend the branch as a vendor
5. On the Vendors form, clear the Default Branch box for the vendor; save the record
6. Delete the vendor
7. Delete the branch

There are two workarounds available:

1. Type the inventory ID specifically rather than selecting it from the dropdown list.
2. Or add an item class with service itemtype in Item Classes (IN201000) and assign relative items to the item class.

In Supplier (AP303000), in the Supplier ID field, when creating a filter for Supplier Class, you may encounter an error.

Error: Unknown column ‘VendorR.VendorClassID’ in ‘where clause’

In Quick Cheques (AP304PL), when releasing a balanced record with Tax Calculation Mode set as Gross, you may encounter an error.

SO Error: Document is out of balance.

Follow the steps below as a workaround:

1. Open the quick cheque
2. In the Financial Details tab, change Tax Calculation Mode to Net then back to Gross
3. Save the cheque
4. Release the cheque

In Cases (CR3060PL), Related Cases tab, attaching a case does not load the relevant information. And the attached case in Related Cases tab disappears after saving the case.

In Related Cases tab, click on the Case ID field on the same row again, select the same case to attach, it should load the relevant information and save successfully for the second time.

Default suppliers not loading onto purchase orders created from production orders

CE00025577

In Service Orders (FS3001PL), after you click the Run Billing button for any order with an appointment schedule time or actual duration, you may get an error.

Error: The quantity in the posted document docs does not match the quantity in the source document.

When importing a large amount of records in Import Consolidation Data (GL509000), the process button may take more than 10 minutes and you may encounter the error message below.

Error: The operation has timed out.

Changing the Billing customer on the Financial tab of the Appointments form (FS300200) to one with a different currency and tax zone, displays a currency error, and doesn't change the customer.

CM Error: An error occurred while saving Currency Info for the table 'FSAppointmentTax'

1. Manually delete the tax from the Tax details line.
2. Save the form.
3. Manually add the Tax details back.

Two workaround options:

1. Create a manual GL balancing entry
2. Contact MYOB support for an SQL script to fix the issue.

CE00039583

CE00039860

In 2022.2.100, open the Calendar Board (FS300300), the wheel keeps spinning, the screen never opens up

Switch to another tenant and switch back 

CE00036285

Warehouse and Locations Missing From Bill Of Materials after upgrade to 2022.205

CE00038630 

In Sales Orders (SO301000), for a new sales order with type RC (return for credit) and a selected project, after you add an invoice and save, you may get an error.

Error: An error occurred during processing of the field Project Task value [task value] Error: Project Task '[task value]   ' cannot be found in the system.

When sites have "Enforce Secure Authentication" set to off they have no way to register new users for IDS

CE00038610 

System generates multiple Depreciation journals from one single FA transaction, when there are more than 250 Fixed assets depreciation included in this single FA transaction

Select less than 250 Assets when processing the depreciation

CE00038071

CE00037117

The error occurs when either:

• Manually importing transactions on Import Bank Transactions (CA306500)
• Importing via bank feeds on Manage Bank feed (MBCA2020)

Project Invoices not using the Project Invoice format (PM641000)

Manually change the report ID: PM641000 in URL 

PTRS reporting values not reflecting according to the selected company

Some supplier price worksheets that in previous versions had updated multiple records, are now only importing one.

The number of months in Book Calendars screen (FA304000) may appear different to the number of months in Master Financial Calendar (GL201000). This may cause an error when importing assets.

FA Error: The document cannot be released, because [month] in the posting book does not match the financial period in the general ledger for the company. Please contact the support service for further assistance.

Contact MYOB support for an SQL script to fix the issue.

When you open certain records in Contacts (CR3020PL), you may encounter an error and unable to export contacts.

Error: An error occurred during processing of the field Created On: Unable to convert MySQL date/time to System.DateTime, set AllowZeroDateTime=True or ConvertZeroDateTime=True in the connection string. See https://mysqlconnector.net/connection-options/.

After changing the Lot or serial number for inventory, Shipment (SO302000), you may get an error when clicking Prepare invoice.

Error: PR Error: Sales Order Line: Order Type = SA; Order Nbr. =3901; Line Nbr. = 20: An error occurred during processing of the field Lot/Serial Nbr. value DEMO-VAYA-CASE2 Error: The field LotSerialNbr cannot be updated in this record because the field is disabled.

In Sales Orders (SO301000), for a QT order with an entered estimate, in its Production Order Maintenance window's References tab, after you change the source to configuration, you may get an error.

AM Error: The following error occurred when the system tried to copy the BOM: Error: An invalid argument has been specified. Parameter name: Source ID

There are a few workarounds when changing the source from Estimate to Configuration:

1. Select a non-item default configuration ID (that belongs to the same BOM as the item default configuration ID) > Then select the item default configuration ID.
2. Select the BOM of of the item default configuration ID > Then select the item default configuration ID.
3. Do not specify an item default configuration ID.

In Bill and Adjustments (AP3010PL), you may get an error after you click Release. The bill is under reclassification status and cannot be released or closed even though it has an attached payment.

Error: "Another process has added the 'POAccruralDetail' record. Your changes will be lost."

Once a credit application is applied to an asset the Reconciliation field is greyed out only Addition is available to select, not Deduction.

1. Create a reversing transaction for the credit adjustment by using copy and paste document, but changing the sign on the amount
2. The reversing transaction will be listed on the Reconciliation tab of the asset
3. Create Debit Adjustment and select it on the Reconciliation tab

Duplicate equipment item numbers

The Last Number field has reset to 000001 in equipment numbering sequence FSEQUIP. This has caused multiple equipment items to be created with the same equipment number.

The last modified date of an opportunity is not updated when new activities (i.e. notes or tasks) are added.

In Process Bank Transactions (CA3060PL), clicking on Auto-match button might encounter error.

Error: 'FinPeriodID' cannot be empty.

Set the open financial period and master financial calendar to a future date. Alternatively, manually match bank transactions.

After entering the hours in Employee Time Card (EP406000), the converted quantity of days in Project Transactions (PM304000) might be incorrect due to roudning from four to two decimal places.

If the user doesn't have access to the sending warehouse's branch, they get an error when applying the Landed Cost to transfer receipts.

Error: Landed Cost is not applicable for selected Transfers

After a payment is released to the ARInvoice (AR301000), the UDF entry disappears.

Reopen theclosed period to release the PM transaction and update its date.

CE00025035

CE00026744

In the Projects (PM301000) and the Employee Time Activities (EP301000) screens, activities marked as non-billable may still still show in the billable time column, even though they should show as zero. This will affect project billing.

CE00026879

CE00025534

Calendar board service order links not working

On the Business Accounts form (CR303000), the system is not marking the Last Name box in the Primary Contact section on the General tab as mandatory. It displays an error.

"Error: Inserting ‘Contact’ record raised at least on error. Please review the errors"

Enable Customer Discounts feature in Enable/Disable Features (CS100000).

Funds transfer has not created a batch on the Source Account (CA301000). The GL batch is showing as a duplicate in Reconciliation Statement of the Transfer Out bank.

Two related issues when importing a Supplier Price Worksheet (AP2020PL):

• Pricing lines are being added when existing ones should be updating the existing ones
• Those added pricing lines have the Source Price updated to with the default price, instead of the imported value.

Generate Period not working for some Projects

When paying a released invoice using Enter Payments (AR301000) an error will display if there is an unreleased credit memo applied to it.

"An unhandled exception has occurred in the function 'MoveNext'. Please see the trace log for more details."

Release the credit memo, or delete the application in the Applications tab.

Fixed in 2021.1.500

CE00019859

Fixed in 2021.1.300

CE00017800 

CE00015906

Fixed in 2021.1.400

CE00016305

CE00017506