Page Comparison - Work with previously uploaded files (v.36 vs v.43) - MYOB's super portal

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You can view the details of contribution files that have been uploaded to the super portal using the Historic contributions page. If you're looking for the status of payments submitted to super funds, use the payment reporting feature.

A file was uploaded that couldn't be read. It may be a file that is saved in a format that isn't supported. The file you upload must be a comma-separated text file.

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title	To check the status of paymentsview contribution history

Click the navigation button and select Contribution History or Contribution Contributions.
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The page lists the contribution files that have been uploaded, who uploaded them and the number of employee contributions that were included in the file.

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If you’ve uploaded lots of files, you can use the filters at the top of the page to see just those of a particular status, for example ‘Failed’, or for a particular period. You won’t need to use the Employer filter unless there are multiple employers set up in your portal.

The Status column shows the processing stage of the information submitted:
Icon Name Description
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Ready for processing

The employer and employees in the contribution file have been matched with records in the super portal. There may still be some validation issues to address.

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Saved and held

The batch of contributions has been validated and saved (but not submitted). The details can't be edited, but you can review and submit the contribution file by clicking the grid icon

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Confirmed and sent

The contributions have been submitted successfully and will be (or have been) processed.

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Data matching exception

The employer or employees in the contribution file couldn't be matched with records already in the super portal. You need to fix these issues (see the steps below).

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Invalid format

Paid	Funds have been paid to clearing house
Image Added	Partially paid	Payments are outstanding
Image Added	Underpaid	The payment was underpaid
Image Added	Overpaid	The payment was overpaid
Image Added	Cancelled	The payment was cancelled
Image Added	Dishonoured	The payment was dishonoured
Image Added	Partially sent	Some data and payment have been sent to the fund
Image Added	Sent	Payment and data have been sent to the fund
Image Added	Error paying	There has been an error paying to the fund

If the Issues column shows there are problems with the information you've submitted:

Click the grid icon in the Actions column.
For each employee that's listed, click into the sections that indicate an error exists.
Click in the fields that have a red border to see a description of the issue with the information.
Fix all the issues and then click Next.
In the Review step, fix any other issues that are identified (look for the alert icon ), and then click Next.
You can now save or submit the contributions.

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Make superannuation payments

Reporting

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Child pages

Versions Compared

Old Version 36

New Version Current

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