If the user forgets their you forget your password, click Reset Password in the Account details section of the User Maintenance page to create a temporary password for the user. You will need to give them the Forgot password on the login screen. You will be emailed a temporary password, and they will be prompted to change it the next time they you log in to the super portal. The Password reset required? field will show Yes until they log in and change their temporary password.If the user enters their password incorrectly a few times, their access to the portal will be locked. Click Unlock User to give them access again.