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 You can use quotes to provide your customers with a price that’s guaranteed for a specified period. When the customer accepts the quote, you can turn it into an invoice in just one click.

To create a

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quote 
Expando

  1. Go to

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  1. the Sales

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  1.  menu and

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  1. choose Quotes.

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  1. The Quotes

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  1.  page appears.

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  1. Click Create quote.
  2. In

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  1. the Customer

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  1.  field, choose a customer, or add one by

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  1. clicking Add customer

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  1.  and entering their details, then

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  1. clicking Save.
  2. If you want, edit the number in

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  1. the Quote number

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  1.  field.
    Note that if you change the quote number, future quotes’ numbering will continue on from this new quote number.
  2. Check the date in

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  1. the Date of issue

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  1.  field.
  2. Check

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  1. the Expiration terms

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  1.  and Expired date. This is the length of time the quote is valid for, and the date on which it expires.
  2. Check the status:
    • Open—the quote has not yet been accepted or declined
    • Accepted—the quote has been accepted by the customer
    • Declined—the quote has been declined by the customer.
  3. If you account for tax/GST, choose an option from

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  1. the Amounts are

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  1.  list.
    • If you want the prices

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    • to include

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    •  tax/GST,

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    • choose Tax/GST inclusive. Note that this is the default tax preference.
    • If you want the prices

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    • to exclude

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    •  tax/GST,

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    • choose Tax/GST exclusive.

    Enter the items you’re quoting
  1. In

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  1. the Item

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  1.  column, choose the item you want to quote, or add one by

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  1. clicking Add item

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  1.  and entering the item details, then

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  1. clicking Save.
    The

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  1. item Description, Allocate to, Unit price

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  1.  and Tax rate/GST type

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  1.  appear, based on the details you entered when you created the item.

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  1. The Qty

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  1.  and Total

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  1.  also appear. The default quantity is 1. You can change this in

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  1. the Qty

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  1.  field. If you want, you can also change the type of units to use for this item in

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  1. the Units

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  1.  column.

    Info
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    To remove an item from the list, click the delete icon ( Image Modified ) to the right of the item line.
  2. Repeat

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  1. from step 9

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  1.  for each item you want to include on the quote. The totals are calculated at the bottom of the quote:
    • Subtotal—the total for the items added to the invoice
    • Tax/GST—the amount of tax/GST applied to the invoice
    • Total—the subtotal amount plus the tax/GST amount 
  2. If you want to add a note to the customer, enter it in

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  1. the Notes

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  1.  field. This will appear on the quote you send to the customer. For example, you could use this area to add additional details about how to accept the quote.

    Complete the quote
  2. If you want to:
    • save the quote without sending it,

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    • click Save.

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    • The Quotes

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    •  page reappears, showing the quote without a tick in

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    • the Sent

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    •  column.
    • print the quote and send it to the customer,

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    • click Print. The quote appears as a PDF that you can print or save.
    • email the quote to your customer, click Email. Enter the customer’s email address, edit the text in

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    • the Subject

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    •  and Message

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    •  fields if required, and

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    • click Email to customer.

 

To change the status of a quote 
Expando

When a customer accepts or declines a quote, you can change its status by editing the quote and changing the selection in

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the Status

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 field.

  1. On

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  1. the Quotes

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  1.  page, click the quote you want to change the status of.

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  1. The Quote

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  1.  page appears, showing the quote details.
  2. In

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  1. the Status

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  1.  field, choose the new status for the quote (Declined

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  1.  or Accepted).
  2. Click Save. The quote is saved and the status is updated.

 

To turn a quote into an invoice 
Expando

When a customer decides to buy the items you’ve quoted, you can quickly turn a quote into an invoice, without needing to re-enter the items.

  1. On

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  1. the Quotes

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  1.  page, click the quote you want to turn into an invoice.

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  1. The Quote

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  1.  page appears, showing the quote details.

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  1. Click Create invoice. The Invoice page appears, containing the items and prices from the quote.
  2. Make any required changes to the invoice, and

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  1. click Save, or

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  1. click Email

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  1.  or Print

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  1.  to send it to the customer.
    For more information on entering invoices,

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  1. see Creating, editing and deleting invoices.
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titleRelated topics
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Sales

Creating, editing and deleting invoices

Customer payments

Customer returns

Customer statements

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