page, you can credit or reimburse yourself for goods returned to or services not received from your suppliers. The return should first be created using the procedure outlined

in To create a supplier return.

If you:

• have an unpaid bill from the supplier which you can apply the return to,

• see To apply a return to an unpaid bills.
• either have no unpaid bills from the supplier, or want an immediate refund,

• see To mark the return as a refund from a supplier

•  below.

To apply a return to an unpaid

bill 

Expando

1. First, complete the procedure outlined

1. in To create a supplier return.
2. If you’re not already on

1. the Process supplier returns

1.  page, go to

1. the Purchases

1.  menu and

1. choose Process supplier returns.
   

1. The Process supplier returns

1.  page appears, displaying a list of all supplier returns awaiting debiting or refunding.
2. Select the return to be applied to an unpaid bill.

1. Click Apply to a bill.
   

1. The Apply to a bill

1.  page appears, displaying details of the return, as well as a list of any unpaid bills you’ve entered (these represent unpaid bills from the supplier). The value of the return to be applied appears in

1. the Total debit to apply

1.  field.
2. Copy the value in

1. the Total credit to apply

1.  field into

1. the Payment amount

1.  field for the unpaid bill you want to apply it to.

1. Click Save

1.  to apply the return amount to the unpaid bill.
2. Repeat

1. from step 1

1.  for any other returns to be applied to unpaid bills.

To mark the return as a refund from a

supplier 

Expando

1. First, complete the procedure outlined

1. in To create a supplier return.
2. If you’re not already on

1. the Process supplier returns

1.  page, go to

1. the Purchases

1.  menu and

1. choose Process supplier returns.
   

1. The Process supplier returns

1.  page appears, displaying a list of all supplier returns awaiting debiting or refunding.
2. Select the return to be refunded from the list.

1. Click Refund from supplier.
   

1. The Refund from supplier

1.  page appears, displaying details of the return.
2. Check that

1. the Date, Reference number

1.  and Refund amount

1.  fields are correct.

2. Select

1. the To account

1.  to which you want the refund credited.

   Info
   icon false
   You can only allocate a refund to a cash or cheque account. For more information about accounts, see Accounts List.

2. Add to

1. the Notes

1.  field if required.

1. Click Save

1.  to credit the refund amount to the selected account.
2. Repeat

1. from step 1

1.  for any other returns to be refunded.
2. Prepare the cash or cheque refund for your business.