1. Decide on your new corporate services provider

You can choose to move to NowInfinity or find an alternative provider.

NowInfinity will send you information on how you can move to Corporate Messenger for compliance services. MYOB and NowInfinity are committed to ensuring a smooth transition process and a positive experience for our customers.

If you choose to go with another provider, you will need to notify us. To do this, call practice support or go to my.myob and create a support request. If you have an Account Manager or Customer Success Manager, you can also contact them.

2. Finish up in Corporate Compliance

Before you move, you'll need to:

• Complete outstanding lodgements in Corporate Compliance

• Retrieve your ASIC Agent number and ASIC EDGE login details to give to your new provider. If you're moving to NowInfinity, you'll be asked to provide this to your NowInfinity Implementation Consultant.

3. Transfer your historical data over to your new provider

If you want to transfer historical data, you'll need to make sure you have the latest backup of your Corporate Compliance database. You can send the backup to NowInfinity when they request it. If you're moving to an alternative provider, you can also provide them with this backup file.

4. Disconnect Corporate Compliance

When you're connecting through your new provider and have confirmed that is working, you'll need to disconnect your ASIC connection from Corporate Compliance.

1. Click Agents on the Task Bar. All agents in your practice who have been entered in Corporate Compliance are listed.
2. Under Agent Name, double-click on the agent.
3. Under Agents, select Change agent details.
4. In the three following fields, select the text and remove it (press Del):
   
   • ASIC Agent Number
   • DIS User ID
     
   • DIS Password.
5. Click OK.

If you have any issues with disconnecting from Corporate Compliance, you can call practice support or go to my.myob and create a support request. If you have an Account Manager or Customer Success Manager, you can also contact them.

1. Decide on your new corporate services provider

You can choose to move to NowInfinity or find an alternative provider.

NowInfinity will send you information on how you can move to Corporate Messenger for compliance services. MYOB and NowInfinity are committed to ensuring a smooth transition process and a positive experience for our customers.

If you choose to go with another provider, you will need to notify us. To do this, call practice support or log a support call from the help menu () in MYOB Practice. If you have an Account Manager or Customer Success Manager, you can also contact them.

2. Finish up in Corporate Admin

Before you move, you'll need to:

• Complete outstanding lodgements in Corporate Admin
• Retrieve your ASIC Agent number and ASIC EDGE login details to give to your new provider. If you're moving NowInfinity, you'll be asked to provide this to your NowInfinity Implementation Consultant.

3. Transfer your historical data over to your new provider

If you want to transfer their historical data, you can request an extract of your historical Corporate Admin data from MYOB Support, who can provide that to you or directly to NowInfinity. You can also ask NowInfinity to request for data on your behalf.

If you're not moving to NowInfinity, you can ask for an extract of the data by calling practice support or logging a support call in MYOB Practice.

4. Disconnect Corporate Admin

When you're connecting through your new provider and have confirmed that is working, you'll need to disconnect your ASIC connection from Corporate Admin.

1. On the left side of MYOB Practice, select Settings ().
2. Under Practice information, select Corporate Admin.
3. Find the agent, click the ellipsis () in their row and select Edit.
4. In the following three EDGE details fields, select the text and remove it (press Del):
   
   • ASIC agent number
   • EDGE user ID
   • EDGE password.
5. Click Edit agent.

If you have any issues with disconnecting from Corporate Admin, you can call practice support or log a support call from the help menu () in MYOB Practice. If you have an Account Manager or Customer Success Manager, you can also contact them.

No. MYOB and NowInfinity are working together to provide an easy pathway for you to move your corporate compliance services needs over to Corporate Messenger.

Corporate Compliance and Corporate Admin will continue to work as normal until 1 March 2024.

From 1 March to 31 March 2024, you'll be able to view historical data, but the connection with ASIC will be deactivated. You'll no longer be able to lodge or download data from ASIC.

From 31 March 2024 onwards, the software will be retired.

MYOB will support you during this transition via our normal support channels, until the retirement of Corporate Compliance and Corporate Admin on 31 March 2024. Once you move to NowInfinity or another provider, they will then provide support for you on their software.

You'll need to move to another provider. We're working closely with NowInfinity to provide a streamlined pathway for you to move to Corporate Messenger.

You can also choose to move to another corporate compliance service provider.

As part of our business management platform strategy, partnerships are important. We're working with best-in-class providers, which means we can deliver value to you and other MYOB customers more quickly.

No, we will continue to invest in compliance solutions for tax, client accounting and financial reporting.

Fill in the Corporate Messenger NowInfinity subscription order form and email it to ni.consulting@class.com.au. You can also call on 1300 851 058 (press 1).

Getting help (MYOB Practice)

Take a backup (Corporate Compliance)