Page: "Unable to Connect" message on using "Get Software Identifier" or making Single Touch Payroll (STP) submission (Australia)
    Page: Accessing help in EXO Employee Services
    Page: Accessing product user guides
    Page: Accessing the setup cycle
    Page: Accrued leave is twice the expected value (New Zealand)
    Page: Accruing leave using the Percentage Entitlement Only method (New Zealand)
    Page: Accruing leave using the permanent part-time/pro-rata holiday pay method (New Zealand)
    Page: Activating payroll giving (New Zealand)
    Page: Activating tabs when adding a new employee
    Page: Adding additional employee superannuation deductions in EXO Payroll (New Zealand)
    Page: Adding a new company
    Page: Adding an exception to days in EXO Time and Attendance
    Page: Adding an SLBOR deduction (New Zealand)
    Page: Adding an SLCIR deduction (New Zealand)
    Page: Adding a public holiday date for use in a statutory holiday group
    Page: Adding a reducing balance deduction to EXO Payroll (New Zealand)
    Page: Adding a student loan special deduction rate (New Zealand)
    Page: Adding a test company
    Page: Adding the Queen's Memorial public holiday - September 2022 - Australia
    Page: Adding the Queen's Memorial public holiday - September 2022 - New Zealand
    Page: Adjusting a casual's holiday pay in the current pay (New Zealand)
    Page: Altering an employee's tax code as specified by IRD (New Zealand)
    Page: Alternative leave balances report not showing correct values (New Zealand)
    Page: Alternative leave day not being applied to employees who worked on a public holiday (New Zealand)
    Page: Alternative leave report not matching employee records (New Zealand)
    Page: Amounts are not as expected when paying sick leave, public holiday, alternative leave or bereavement leave (New Zealand)
    Page: Annual leave not calculating (Australia)
    Page: Applying user-definable shift leave (New Zealand)
    Page: Archiving existing companies
    Page: Average daily pay rate calculation for the relevant daily pay rate method (New Zealand)
    Page: Backing up and restoring your data
    Page: Blank print preview page when printing PDF reports from MyStaffInfo in Google Chrome
    Page: BundyPlus G6 time clock documents and manuals (2011 version)
    Page: BundyPlus G6 time clock documents and manuals (2015 version)
    Page: Calculating the ESCT rate for superannuation contributions (New Zealand)
    Page: Can't change an incorrect hourly rate assigned to a wage line (New Zealand)
    Page: Cannot poll BundyPlus time clock from a new computer
    Page: Cashing out up to 1 week of an employee's holiday pay (New Zealand)
    Page: Change in taxation for future dated (or paid in advance) holiday pay (New Zealand)
    Page: Changes to employee termination payments made in the 2012/2013 financial year (Australia)
    Page: Changing a company name
    Page: Changing an employee's name on their payslip
    Page: Changing employee setup for accruing rostered days off (Australia)
    Page: Changing EXO Payroll to use a company anniversary date (New Zealand)
    Page: Changing from one company to another
    Page: Changing general ledger codes (Australia)
    Page: Changing holiday pay units from days to hours (New Zealand)
    Page: Changing the default backup path
    Page: Changing the hourly rate for a new employee (New Zealand)
    Page: Checking and correcting annual leave balances (Australia)
    Page: Checking your software version
    Page: Checksum error message
    Page: Child support doesn't show on IRD reports (IR345, IR346) but appears in normal reports (New Zealand)
    Page: Comparing total and termination amounts in the holiday pay report (New Zealand)
    Page: Compliance release 2013–2014 (Australia)
    Page: Compliance release (Australia)
    Page: Configuring and troubleshooting the email payslips wizard in EXO Payroll (New Zealand)
    Page: Copying EXO Employer Services software to a new computer
    Page: Correcting an incorrect pay (New Zealand)
    Page: Correcting an open pay that has incorrect figures (New Zealand)
    Page: Correcting an updated or closed pay that contains incorrect figures in EXO Payroll (New Zealand)
    Page: Correcting a pay with incorrect dates
    Page: Creating a direct credit transfer file (New Zealand)
    Page: Creating an allowance to pay a percentage of an employee's ordinary rate (New Zealand)
    Page: Creating and processing a child support deduction in EXO Payroll (New Zealand)
    Page: Creating a new exception in EXO Time and Attendance
    Page: Creating a payment summaries report for your employees (Australia)
    Page: Creating a payment summary report to send to the ATO (Australia)
    Page: Creating IR348 report to file but information is appearing on the screen instead (New Zealand)
    Page: Crediting back leave using pays in EXO Payroll (New Zealand)
    Page: Daylight saving and TR3 timeclocks
    Page: Daylight saving impacting wages in EXO Payroll (New Zealand)
    Page: Days paid/hours paid (New Zealand)
    Page: Dealing with an IRD arrears deduction in EXO Payroll (New Zealand)
    Page: Dealing with holiday pay entitlements when an employee's work pattern changes (New Zealand)
    Page: Details regarding backup options
    Page: Difference in figures between IRD reports and other reports (New Zealand)
    Page: Displaying your client ID onscreen
    Page: Doing a year to date loading including Kiwisaver contributions for the employee's financial year (New Zealand)
    Page: Domestic violence leave (DVL): Legislated changes from 1 April 2019 (New Zealand)
    Page: Downloading leave requests
    Page: Duplicate lines appearing in both general ledger and trial balance reports
    Page: Earnings for an employee with STC tax code appearing under "Earnings not liable for earner levy" on IR348 report (New Zealand)
    Page: Emailed payslips have missing information or can't be opened
    Page: Employee bank details missing from a pay
    Page: Employee Kiwisaver contributions appearing as underpaid (New Zealand)
    Page: Employer superannuation contribution deduction isn't appearing in reports (New Zealand)
    Page: End of financial year checklist for EXO Payroll (Australia)
    Page: Ensuring allowances apply to Kiwisaver correctly (New Zealand)
    Page: Ensuring daylight saving is correct for BundyPlus clocks
    Page: Entering an annual entitlement of over 365 hours for an employee (New Zealand)
    Page: Error 3: "Could not connect to server"
    Page: Error 3: "File is in use"
    Page: Error 10: Syntax error when logging in
    Page: Error 11: "Function, Argument, Type or Count is invalid"
    Page: Error 15: "xxxx is not a table/dbf"
    Page: Error 39: Numeric overflow when dealing with lieu hours (Australia)
    Page: Error 41: "Memo file is missing or invalid"
    Page: Error 107: "Operator/Operand Type Mismatch
    Page: Error 107: "Operator/Operand Type Mismatch"
    Page: Error 109: "Record is in use by another user"
    Page: Error 114: "Index does not match the table" (New Zealand)
    Page: Error 125: "Printer is not ready"
    Page: Error 202: "Invalid path or file name"
    Page: Error 230: "Array Dimensions Are Invalid"
    Page: Error 1098: "R&R Reportwriter abnormal viewer termination" (New Zealand)
    Page: Error 1234: "Subscript is outside defined range"
    Page: Error 1426: "OLE error code"
    Page: Error 1429: "OLE iDispatch exception"
    Page: Error 1520: "No database is open or set as the current database"
    Page: Error 1542: "Base table fields have been changed and no longer match view fields"
    Page: Error 1705: "File access is denied"
    Page: Error 1705: "File access is denied" for an EVENTLOG file
    Page: Error 1707 occurring after saving registration files to MYOB EXO Employer Services software directory
    Page: Error 1732: "Data type is invalid for this property"
    Page: Error 1734
    Page: Error 1734: "A problem has occurred"
    Page: Error 1734: "Property HP_METHOD is not found" (Australia)
    Page: Error 1734 or error 1925 occurring after deleting a module in the registration screen
    Page: Error 1805: "SQL Column – Too many queries"
    Page: Error 1806: "SQL Column is not found"
    Page: Error 1915: "Collating sequence 'pinyin' is not found"
    Page: Error 1924: "Load document is not object"
    Page: Error 1924: "TOPAYENTITY is not an object" (Australia)
    Page: Error 1925: "Variable LTSDIARY cannot be found"
    Page: Error 1957: "Error accessing printer spooler"
    Page: Error 1958: "Error loading printer driver"
    Page: Error 2091: "xxxx has become corrupted"
    Page: Error 2091: "xxxx has become corrupted" regarding the ttaudit.dbf file
    Page: Error: "0x80040154 – Class Not Registered OLE"
    Page: Error: "aerrorstack"
    Page: Error: "A new version of this installation is on the server. Please re-download this installation"
    Page: Error: "Code 401" occurs when using the "Get Software Identifier" button for Single Touch Payroll (STP) (Australia)
    Page: Error: "Costcentre integrity problem. Press any key and Reindex"
    Page: Error: "Fatal error: Exception code=C0000006"
    Page: Error: "File access is denied" when creating an IR file (New Zealand)
    Page: Error: "Printer not activated -30"
    Page: Error: "Printer not ready"
    Page: Error: "Program Error – UNC Path Network Sharing"
    Page: Error: "R&R Xbase Cannot open file"
    Page: Error: "The directory that you have specified does not exist"
    Page: Error: "Unable to generate Pdf converter"
    Page: Errors appearing in summary report when emailing payslips (New Zealand)
    Page: ETP section of the Termination Wizard in EXO Payroll (Australia)
    Page: EXO Employer Services legacy products
    Page: Exporting an employee's holiday pay earnings information from EXO Payroll (New Zealand)
    Page: Extra taxing lump sump payments (New Zealand)
    Page: Finding the company number and version of MyStaffInfo
    Page: Fixing an error 56
    Page: Fixing an error 2066 message
    Page: Fixing error 108
    Page: Fixing the "Error 12" message
    Page: Fixing the message "Cannot update the cursor"
    Page: Fixing the wrong date in Pay Period Times (Step 4 of the time cycle)
    Page: General information about ACC earner levy (New Zealand)
    Page: Getting a "Net pay must be equal to how paid" message when saving from the "How Paid" screen
    Page: Getting a "The version of MYOB software you are running is not compatible with your data" message
    Page: Getting an error 1300 when printing reports
    Page: Getting historic leave details from holiday pay/annual leave reports
    Page: Getting the direct credit file for ASB to have the correct account suffix (New Zealand)
    Page: Getting Westpac to accept a direct credit file (New Zealand)
    Page: Global loading for allowances and deductions (New Zealand)
    Page: Grossing up net bonus amounts in EXO Payroll (New Zealand)
    Page: Holiday pay "Weeks" details not appearing on a custom payslip report (New Zealand)
    Page: Holiday pay accrual not increasing after current pays are updated (New Zealand)
    Page: Holiday pay accruals showing the same figures on consecutive payslips (New Zealand)
    Page: Holiday pay appears incorrect after adding an employee due to the "This Year Accrued To" date (New Zealand)
    Page: Impact of payroll giving tax credits on some reports (New Zealand)
    Page: Important information regarding Kiwisaver employer contributions as part of employee gross earnings (New Zealand)
    Page: Importing multiple times import files into EXO Payroll (New Zealand)
    Page: Importing pay data from a file
    Page: Incorrect holiday pay amount when using the 4 week average calculation
    Page: Incorrect hours being paid for public holidays in EXO Time and Attendance (New Zealand)
    Page: Incorrect or duplicated pay information after doing multiple reports
    Page: Information about SuperStream
    Page: Information about the MyStaffInfo company number
    Page: Information regarding consolidated reports (New Zealand)
    Page: Installing and accessing EXO Clarity report writer
    Page: Installing and registering EXO Employer Services
    Page: Installing EXO Employer Services software on a new computer
    Page: Installing or upgrading the public holiday loader (New Zealand)
    Page: Interpreting the holiday pay employee audit notes in the payroll audit report (New Zealand)
    Page: Investigating general ledger report discrepancies
    Page: IR348 file not being generated for transmitting to IRD (New Zealand)
    Page: IR348 report's monthly and annual totals do not match each other or other payroll reports (New Zealand)
    Page: IRD's PAYE figure appearing as different from EXO Payroll's deductions (New Zealand)
    Page: IRD website rejects an IR348 file (New Zealand)
    Page: Kiwisaver contributions holiday (New Zealand)
    Page: Kiwisaver employer contribution figures not matching the employer tax credit figures on the IR345 report (New Zealand)
    Page: Known issue 2010.02: Maximum character limit in Deduction field (Australia)
    Page: Known issue 2010.02: Personal leave group calculation (Australia)
    Page: Known issue 2010.03: EXO Employee Information report writer only showing the header (New Zealand)
    Page: Known issue 2012.01: Reporting inconsistency after upgrade (New Zealand)
    Page: Known issue 2012.03: Printing pages in MyStaffInfo using the browser's print option not showing information
    Page: Known issue 2013.01: Individual non-business report uploaded to MyStaffInfo contains all employees in the report (Australia)
    Page: Known issue 2013.01: Time in Lieu Hours Balances populating in Lieu Time Hours Worked field
    Page: Known issue 2013.01: Updating pay rates using PayClasses causes error 1925 "Unknown Member Payroll update_pay" (Australia)
    Page: Known issue 2013.02 (resolved): HELP being incorrectly calculated on unused leave in terminations (Australia)
    Page: Known issue 2013.04: Error "1733 Class Definition CDINTFEX.CDINTFEX.4.5 is not found"
    Page: Known issue 2013.05: MyStaffInfo compatibility issues with Internet Explorer 11
    Page: Known issue 2013.05: Windows event log for email payslips not working on newer operating systems
    Page: Known issue 2014.01: MyStaffInfo "Error in secure channel support"
    Page: Known issue 2014.01: SLCIR tax code not appearing on IR348 report after 2014.01 EXO Payroll update
    Page: Known issue 2014.01: Unable to override the standard student loan repayments amount (New Zealand)
    Page: Known issue 2014.01: Unpaid leave hours incorrectly adding to hours paid (New Zealand)
    Page: Known issue 2014.01 (resolved): STC code ignoring the threshold for student loan repayments (New Zealand)
    Page: Known issue 2014.02: Duplication appearing in demonstration company when adding inductions and benefits in employee information (Australia)
    Page: Known issue 2014.02 (resolved): Calendar days for leave processed in Time and Attendance not appearing in EXO Payroll after posting
    Page: Known issue 2014.02 (resolved): EMPDUPE file not showing employees doing 100% salary sacrifice for superannuation (Australia)
    Page: Known issue 2014.02 (resolved): General ledger exporter unable to overwrite existing file
    Page: Known issue 2014.02 (resolved): Incorrect rounding applied when reversing wage hours where the amount is greater than $-9999.99
    Page: Known issue 2014.02 (resolved): Superannuation guarantee is not being calculated on lieu of notice payments in a termination pay (Australia)
    Page: Known issue 2014.02 (resolved): Superannuation item changes to fringe benefit when adding a new non-cash benefit (Australia)
    Page: Known issue 2014.02 (resolved): Trial balance report printing incorrectlly when sort order 1 is set to cost centre (Australia)
    Page: Known issue 2014.02 (resolved): When updating superannuation to 9.5%, values from earlier closed pays are changing
    Page: Known issue 2014.04: "Problems Posting to EXO Business" report does not work as expected (Australia)
    Page: Known issue 2014.04: RDO exception units post incorrectly to EXO Payroll (Australia)
    Page: Known issue 2014.04: User-defined leave types do not reduce salary (Australia)
    Page: Known issue 2014.04 (resolved): Birthday reminder notes not appearing for all users specified in reminder setup (Australia)
    Page: Known issue 2014.04 (resolved): Contact Details tab in Employee Information populates the residential address details incorrectly when new employee added in EXO Payroll (Australia)
    Page: Known issue 2014.04 (resolved): Leave accruing on cashed-out annual leave (Australia)
    Page: Known issue 2014.04 (resolved): Lieu of notice payment in Employment Termination Payment screen altered by rounding (Australia)
    Page: Known issue 2014.04 (resolved): Payslip report for standard pay contains duplicate lines (Australia)
    Page: Known issue 2014.04 (resolved): Standard pay's PAYG value displaying incorrect figure in reports (Australia)
    Page: Known issue 2014.04 (resolved): Years of service for redundancy payments calculated on date of payment (Australia)
    Page: Known issue 2015.01: "Balance of Pay" account not appearing correctly in a one-off pay when standard pay isn't copied (Australia)
    Page: Known issue 2015.01: "Error 12 Variable 'SPREPEAT' is not found" message occurring when applying the new leave system (Australia)
    Page: Known issue 2015.01: "Error 39 Numeric Overflow" message occurring when WACODE field exceeds defined size (Australia)
    Page: Known issue 2015.01: Change Group screen adds new line to annual leave when Save clicked even though no changes to existing setup (Australia)
    Page: Known issue 2015.01: Custom payslipp settings not saved when using "Export" (CSV) destination
    Page: Known issue 2015.01: Date of birth exporting incorrectly when using the pay superannuation function (Australia)
    Page: Known issue 2015.01: Employee's long service leave accruals changing after turning on the new leave functionality (Australia)
    Page: Known issue 2015.01: Fix Utilities option "Check for numeric overflows" removes cost centres greater than 100000000
    Page: Known issue 2015.01: Holiday Pay amount differs to Reduce Salary amount when Holiday Pay is in Hours (New Zealand)
    Page: Known issue 2015.01: Leading zero missing from BSB number creating SAFF file (Australia)
    Page: Known issue 2015.01: Maximum earnings base figure does not apply if employee changes superannuation fund in the quarter (Australia)
    Page: Known issue 2015.01: Negative annual leave accrual in a pay with zero hours paid (Australia)
    Page: Known issue 2015.01: New employee not saving default leave group details correctly for employees report (Australia)
    Page: Known issue 2015.01: Paysheet does not display carers leave units correctly (Australia)
    Page: Known issue 2015.01: Personal leave balance decreasing when group is changed part way through leave year (Australia)
    Page: Known issue 2015.01: Restoring backup into another company creates duplicate company card prefix and "missing" clock times
    Page: Known issue 2015.01: Start date changing to incorrect date when creating pays for a bi-monthly frequency (Australia)
    Page: Known issue 2015.01: Superannuation summary report displays member IDs incorrectly if an employee has multiple funds (Australia)
    Page: Known issue 2015.01: Unpaid leave hours calculating a daily rate if annual leave is set to calculate days (Australia)
    Page: Known issue 2015.01 (resolved): "Error 107" message occurring when running the IR345 report due to incorrect date range (New Zealand)
    Page: Known issue 2015.01 (resolved): "Expression is invalid" error when accessing staff scheduler in leave planner
    Page: Known issue 2015.01 (resolved): Error 20159 when posting to EXO Business
    Page: Known issue 2015.01 (resolved): General ledger export from EXO Payroll to Accredo (New Zealand)
    Page: Known issue 2015.01 (resolved): Holiday pay setup options not greyed out where applicable (New Zealand)
    Page: Known issue 2015.01 (resolved): Hours Paid button is greayed out for part time temporary/casual employees (Australia)
    Page: Known issue 2015.01 (resolved): Pay frequency changing for some employees in current and standard pays
    Page: Known issue 2015.01 (resolved): Personal leave group does not save correctly when adding an employee (Australia)
    Page: Known issue 2015.01 (resolved) Personal leave balances showing incorrectly on reports after processing a historical pay (Australia)
    Page: Known issue 2015.02: "Error 1196" occurring wen uploading payslips to MyStaffInfo (New Zealand)
    Page: Known issue 2015.02: Cost centre not displayed on bar code sheet in EXO Time and Attendance (New Zealand)
    Page: Known issue 2015.02: Order of backup file selection during a restore (New Zealand)
    Page: Known issue 2015.02: Reports display rounded hours units (New Zealand)
    Page: Known issue 2015.02: Trial balance report showing incorrect, rounded amounts when over $999,999.99 (New Zealand)
    Page: Known issue 2015.03: Costing analysis report sub-totals not displayed (Australia)
    Page: Known issue 2015.03: Error 1683 when clicking on the "Employee List" button (Australia)
    Page: Known issue 2015.03: Pay rate type codes greater than #9 not recognised when importing a file for a pay (Australia)
    Page: Known issue 2015.03: Pays posted to EXO Business stay on picklist in certain circumstances (Australia)
    Page: Known issue 2015.03: RDO units change after being imported from MyStaffInfo (Australia)
    Page: Known issue 2015.03: Superannuation summary report overstating employees earnings figures if employee has changed funds (Australia)
    Page: Known issue 2015.03 (resolved): Employee superannuation deductions setup as fixed dollar amount show on a custom payslip with a rate % (Australia)
    Page: Known issue 2015.03 (resolved): New employee's entitlement hours not appearing on MyStaffInfo website when using the new leave functionality (New Zealand)
    Page: Known issue 2015.03 (resolved): Pay created from pay list has incorrect SG expected payment date (Australia)
    Page: Known issue 2016.01: Amount Variance total might not display on direct credit schedule
    Page: Known issue 2016.01: Moving through employees in the pay list (New Zealand)
    Page: Known issue 2016.01: Non-taxable allowance adding to gross for Kiwisaver (New Zealand)
    Page: Known issue 2016.01 (resolved): "Alternative Leave Report – Older than 1 Year" displays negative figures (New Zealand)
    Page: Known issue 2016.01 (resolved): "Error 39 Numeric Overflow" message occurring when adding a new incident (New Zealand)
    Page: Known issue 2016.01 (resolved): Alternative leave balances report shows no results for employees with zero balance (New Zealand)
    Page: Known issue 2016.01 (resolved): Alternative leave showing incorrectly on paysheet (New Zealand)
    Page: Known issue 2016.01 (resolved): Alternative leave values overlapping the title in a paysheet (New Zealand)
    Page: Known issue 2016.01 (resolved): Attachment isn't sent with the email when sent through distribution option (New Zealand)
    Page: Known issue 2016.01 (resolved): Checksum error message when starting software because company details are missing from the registration screen (New Zealand)
    Page: Known issue 2016.01 (resolved): Current pay "Leave Management" screen showing incorrect holiday balance after a cash-up (New Zealand)
    Page: Known issue 2016.01 (resolved): Future dated leave amount on a payslip for an open pay showing incorrectly when the rate is changed in the standard pay (New Zealand)
    Page: Known issue 2016.01 (resolved): Images not uploading to EXO Employee Information (New Zealand)
    Page: Known issue 2016.01 (resolved): PAYE incorrect for bonuses that cross the earner levy threshold when pay includes public holiday (New Zealand)
    Page: Known issue 2016.01 (resolved): Public holiday field not available when running costing analysis report to CSV (New Zealand)
    Page: Known issue 2016.01 (resolved): Termination holiday pay amount not showing on the leave paid report after upgrade to 2016.01 (New Zealand)
    Page: Known issue 2016.01 (resolved): Unpaid leave notes using the "Alternative Leave Worked" note type for salaried employees (New Zealand)
    Page: Known issue 2016.02: Black line created in super table (Australia)
    Page: Known issue 2016.02: Employee on scale 1 has incorrect total PAYG figures when including HELP amounts (Australia)
    Page: Known issue 2016.02: Pay summary report with "Show Details" option ticked not printing some items due to duplicate names (Australia)
    Page: Known issue 2016.02 (resolved): Alternative leave cash-up showing incorrectly on payslip after updating a termination pay (New Zealand)
    Page: Known issue 2016.02 (resolved): Annual leave balances showing incorrect on custom payslip after updating a termination pay (New Zealand)
    Page: Known issue 2016.02 (resolved): Custom payslip showing incorrect start date in the pay period dates (New Zealand)
    Page: Known issue 2016.02 (resolved): Pay sheet report "Pay Summary" section does not display total for alternative leave paid (New Zealand)
    Page: Known issue 2016.03: ANZ direct online file is missing mandatory fields (New Zealand)
    Page: Known issue 2016.03: Employees report to CSV showing duplicated field names in the selected fields list and in the CSV file
    Page: Known issue 2016.03: Incorrect user assigned to hazard note when assigned through an incident (New Zealand)
    Page: Known issue 2016.03: Notes duplicated on notes report due to similar note types
    Page: Known issue 2016.03: Rate for sick and other leave not reflecting correct values on custom payslip (New Zealand)
    Page: Known issue 2016.03: Salary not reducing when paying leave from a one-off pay (Australia)
    Page: Known issue 2016.04: Employees report using the Excel output option shows duplicate lines
    Page: Known issue 2017.03: Allowances report not showing Add to Gross setting for Kiwisaver
    Page: Known issue 2017.03: Direct credit priority setting don't work as expected (New Zealand)
    Page: Known issue 2017.03: Error when running a report with manually entered cost centres longer than 10 digits (New Zealand)
    Page: Known issue 2017.03: Salary or wage amount missing from pay following switch from salary to wage remuneration (New Zealand)
    Page: Known issue 2017.03: Tab order changed in employee allowances screen (New Zealand)
    Page: Known issue 2017.04: Adding a new deduction is not applying correct identifier in table (Australia)
    Page: Known issue 2017.04: Applying new group to leave does not automatically move Accrued to Carry Over (Australia)
    Page: Known issue 2017.04: Direct credit file's totals figure different to total of the individual lines (New Zealand)
    Page: Known issue 2017.04: Error 13 occurring in the employee list screen after having run an app in the special menu (Australia)
    Page: Known issue 2017.04: Error 1165 occurring when printing payslip from the pay list screen (Australia)
    Page: Known issue 2017.04: Error 1806 when creating superannuation summary report to CSV or Excel (Australia)
    Page: Known issue 2017.04: HELP not calculating on salary sacrifice superannuation deductions (Australia)
    Page: Known issue 2017.04: Importing a file with a cost centre specified for deduction but the cost centre isn't being applied (Australia)
    Page: Known issue 2017.04: Leave rates incorrect due to not saving employee record fully (New Zealand)
    Page: Known issue 2017.04: Negative pre-tax deduction amounts not showing correctly due to field size and incorrect rounding (Australia)
    Page: Known issue 2017.04: Rostered days off hourly rate and accrued dollar value showing incorrectly in reports (Australia)
    Page: Known issue 2017.04: SAFF file missing required information for some clients (Australia)
    Page: Known issue 2017.04: Salary may not be reduced correctly when importing leave from MyStaffInfo
    Page: Known issue 2017.04: Superannuation and How Paid screens empty when creating a one-off pay from the pay list screen without copying the standard pay details (Australia)
    Page: Known issue 2017.04: Terminated employees not showing in picklist for employee alpha in individual non-business report (Australia)
    Page: Known issue 2017.04: Unable to access employees in an archived company
    Page: Known issue 2017.04: Unable to enter decimal figures when adding an allowance to an employee in pay period times
    Page: Known issue 2017.04: Unpaid leave not appearing on payslips when earnings under SGC threshold (Australia)
    Page: Known issue 2017.04: User defined button captions not showing correctly (Australia)
    Page: Known issue 2018.02: "File ID" field in the SAFF file exceeds 20 characters so file can't be uploaded (Australia)
    Page: Known issue 2018.03: Leave Request Email option not sending email to recipient
    Page: Known issue 2018.03: Post code can change after MyStaffInfo synchronisation
    Page: Known issue 2018.03: Post-tax deductions total amount figure is incorrect due to large amounts casing incorrect net pay (New Zealand)
    Page: Known issue 2018.03: RDO units not posting as expected from Time and Attendance to EXO Payroll
    Page: Known issue 2018.10: Employee with no gross figures but an ESCT amount is excluded from the Payday Filing El file (New Zealand)
    Page: Known issue 2019.06: Changing a pay rate "multiplier" affects rate shown on historic payslips
    Page: Known issue: "Net Pay must equal how paid" warning displayed after editing wages line (Australia)
    Page: Known issue: Able to edit historical days in Maintain Times
    Page: Known issue: Allowance code can be deleted after it has been used in a current pay (New Zealand)
    Page: Known issue: Allowance paying unused leave is missing or has incorrect code after termination (New Zealand)
    Page: Known issue: Daily rule cannot be reset to a null cost centre code
    Page: Known issue: Deductions paid in direct credit file not included in the bank account posted to accounting packages
    Page: Known issue: Emailing payslips and the default PDF storage folder is not created in the payroll folder
    Page: Known issue: Error "1925 Unknown member STATUSBAR" when opening the MyStaffInfo console
    Page: Known issue: EXO Payroll email wizard payslips duplicating information when using a date range (New Zealand)
    Page: Known issue: Leave movement report shows "No results found" for terminated employees (New Zealand)
    Page: Known issue: Lieu time entered in timesheets in MyStaffInfo imported incorrected into EXO Payroll (Australia)
    Page: Known issue: Multiple payslips uploaded to MyStaffInfo but only one is visible
    Page: Known issue: Password field in employee maintenance too small for MyStaffInfo passwords
    Page: Known issue: Payslips and other documents uploaded to MyStaffInfo website cannot be opened in some web browsers
    Page: Known issue: Payslips on the MyStaffInfo website cannot be opened in Internet Explorer 8 64-bit versions
    Page: Known issue: Preventing MyStaffInfo managers from approving own timesheets
    Page: Known issue: Saving an existing deduction causes error 1925 "Unknown Member payroll" (Australia)
    Page: Known issue: Time and Attendance won't allow a pay rate if the payroll pay rate code is higher than 9 (Australia)
    Page: Known issue: Unable to email support report directly from the EXO Employer Services software
    Page: Known issue: Units for each day not aligned correctly under the pay rate headings in the payroll posting report
    Page: Known issue: Weekly group settings not being applied correctly in pay period times
    Page: Known issue: Windows 8 desktop EXO Employer Services shortcut has no image
    Page: Known issue (2017.04): Holiday pay hourly rate sometimes rounded to whole cents (New Zealand)
    Page: Known issue (resolved): "Invalid username" message at MyStaffInfo website logon might relate to duplicate email addresses
    Page: Known issue (resolved): Allowance with pre-set cost centre adopts employee default cost centre (New Zealand)
    Page: Known issue (resolved): Audit notes created following to software version 2016.01 and2016.02 (New Zealand)
    Page: Known issue (resolved): Business & Personal Services (BPS) payment summary report has incorrect gross amount for contractors with salary sacrifice (Australia)
    Page: Known issue (resolved): Business & Personal Services payment summary report adding superannuation guarantee contribution amounts to the gross (Australia)
    Page: Known issue (resolved): Changing personal leave cost centre in Employee Maintenance is not changing carers leave cost centre (Australia)
    Page: Known issue (resolved): Consolidated report "Error 1 – ReportD.dbf does not exist" (New Zealand)
    Page: Known issue (resolved): Cost centre structure names error "1 File 'Utilityt.prg' does not exist" (Australia)
    Page: Known issue (resolved): Custom payslip doesn't not show the rate for rated unit allowances (Australia)
    Page: Known issue (resolved): Custom payslip not showing modified name for non-taxable allowances
    Page: Known issue (resolved): Days paid for holiday pay not importing from MyStaffInfo timesheets to Payroll for employees on permanent part time method (New Zealand)
    Page: Known issue (resolved): Details in user definedfields disappearing after accessing distribution screen in payslip custom report
    Page: Known issue (resolved): Editing superannuation in a standard pay clears public holiday lieu days/hours field for employee (Australia)
    Page: Known issue (resolved): Email payslip wizard printing options not working (New Zealand)
    Page: Known issue (resolved): Employee Information (Australia)
    Page: Known issue (resolved): Employees hourly rate report missing hourly rate type 6 when creating a CSV file
    Page: Known issue (resolved): Employer services clarity loading issue
    Page: Known issue (resolved): Employment termination payment report showing incorrect information for some employees (Australia)
    Page: Known issue (resolved): Error 1: "File isaglpc.prg does not exist" (New Zealand)
    Page: Known issue (resolved): Error 1 when accessing cost centre structure names menu item in EXO Time and Attendance (New Zealand)
    Page: Known issue (resolved): Error 13 "Alias is not found" when clicking the Direct Credit Transfer button in a one-off payment (Australia)
    Page: Known issue (resolved): Error 1113 when using function keys (New Zealand)
    Page: Known issue (resolved): Error 1806 when upgrading standalone EXO Time and Attendance installs (New Zealand)
    Page: Known issue (resolved): Error 1925 "Unknown member LBLTOTALNOTE" (Australia)
    Page: Known issue (resolved): Error "reportd.dbf does not exist" (New Zealand)
    Page: Known issue (resolved): Error uploading individual non-business payment summary report to MyStaffInfo using alpha code filters (Australia)
    Page: Known issue (resolved): General ledger export not exporting employer superannuation contribution (New Zealand)
    Page: Known issue (resolved): Holiday Pay (Cash Up) heading on Leave Paid report showing as Hours when should be Days (New Zealand)
    Page: Known issue (resolved): Holiday pay report termination amount differs from amount calculated in termination wizard (New Zealand)
    Page: Known issue (resolved): Incorrect HELP and SFSS repayment amounts displayed (Australia)
    Page: Known issue (resolved): IR345 "Excel Export" does not include SLCIR or SLBOR amounts (New Zealand)
    Page: Known issue (resolved): Leave balances decreasing twice when pay updated (New Zealand)
    Page: Known issue (resolved): Leave management MyStaffInfo script error
    Page: Known issue (resolved): MyStaffInfo multiple open batches being approved when only one batch requires approval
    Page: Known issue (resolved): OLE error when uploading individual non-business report to MyStaffInfo (Australia)
    Page: Known issue (resolved): PAYE calculator not back calculating correctly from net pay figure (New Zealand)
    Page: Known issue (resolved): Payment summary not printing Lump Sum A amounts (Australia)
    Page: Known issue (resolved): Pay rate descriptions in standard pay changing to pay class names
    Page: Known issue (resolved): Pay sheet report rounds PAYE total (New Zealand)
    Page: Known issue (resolved): Payslip custom shows incorrect units for alternative leave cashed-up (New Zealand)
    Page: Known issue (resolved): Pay summary report including some superannuations pre-tax items in the superannuations post-tax area (Australia)
    Page: Known issue (resolved): Posting GL from EXO Payroll for those using older versions of EXO Business (Australia)
    Page: Known issue (resolved): Public holiday not adding to gross for holiday pay when using the public holiday loader (New Zealand)
    Page: Known issue (resolved): Report run calendar errors (New Zealand)
    Page: Known issue (resolved): Setup printer issue when using custom payslip distribution function
    Page: Known issue (resolved): Standard pay values appearing in reports when a report is run by physical date (Australia)
    Page: Known issue (resolved): Super guarantee's maximum super contribution base not defaulting to 2013-14 threshold (Australia)
    Page: Known issue (resolved): System generated allowances for ETP termination items created with incorrect codes (Australia)
    Page: Known issue (resolved): Unable to print payslips from step 4 of the payslip-emailing wizard report
    Page: Known issue (resolved): User defined leave types not reducing salary by the value of a day (New Zealand)
    Page: Known issue (resolved): User logins in EXO Time and Attendance setup with "View Only Access" can still make changes
    Page: Known issue (resolved): Wages and Allowances screen not showing an employee's name (New Zealand)
    Page: Known issue (resolved): When no employee works after 31/12 then the EMPDUPE file sets an incorrect financial year (Australia)
    Page: Known Issue - Preservation Tax ETP Lower Tax Component incorrectly labelled
    Page: Leave accrual and amount calculations for days/hours setup (New Zealand)
    Page: Leave accrual and payment for employee on ACC (New Zealand)
    Page: Legislated changes to long service leave in Victoria from 1 November 2018 (Australia)
    Page: Lieu time accruing incorrectly (Australia)
    Page: Limitations of the back pay calculator (New Zealand)
    Page: Loading an employee's year to date information for the financial year (New Zealand)
    Page: Loading reportable fringe benefit amounts (Australia)
    Page: Loading year-to-date information for annual leave calculations (New Zealand)
    Page: Long service leave amount not showing in leave management screen when doing a termination pay (Australia)
    Page: Long service leave entitlements (Australia)
    Page: Making payments to a private superannuation scheme
    Page: Managing mandatory closedowns in EXO Payroll (New Zealand)
    Page: Manually polling times for a Bundy clock into EXO Time and Attendance
    Page: Manually polling times for TR2 or TR3 clocks
    Page: Manually recording alternative leave accrual in EXO Payroll (New Zealand)
    Page: Manually upgrading Exo Employer Services - AU
    Page: Manually upgrading Exo Employer Services - NZ
    Page: Maximum earnings base introduced in EXO Payroll 2011 compliance release (Australia)
    Page: MYOB Enterprise clients and SuperChoice (Australia)
    Page: MyStaffInfo end of life is on 11 October 2023 - AU
    Page: MyStaffInfo is unavailable after being installed
    Page: MyStaffInfo stopping on step 4 of synchronisation due to invalid character
    Page: MyStaffInfo synchronisation process failing at step 4
    Page: MyStaffInfo synchronisation process failing on Step 1 due to changes in environment
    Page: MyStaffInfo system overview and FAQ
    Page: One-off termination pay calculation doesn't show earnings from an open current pay (New Zealand)
    Page: Opening the reduce salary screen (New Zealand)
    Page: Opting out of Kiwisaver (New Zealand)
    Page: Overtime details on the statistics return report (New Zealand)
    Page: Packing tables to remove deleted records
    Page: Paid family and domestic violence leave - Australia
    Page: PAYE is higher than expected when processing a pay for multiple pay periods (New Zealand)
    Page: PAYG to BAS report not balancing with the trial balance (Australia)
    Page: Paying ACC First Week (New Zealand)
    Page: Payroll companies are missing or contain old information after installing an upgrade
    Page: Payslip note only showing part of the information entered
    Page: Payslip report file overwriting the existing file when uploaded to MyStaffInfo
    Page: Payslip report not printing all employees
    Page: Payslips sent by email not being received by employees
    Page: Pay summary report not showing both salary and wages figures for an employee (Australia)
    Page: Performing a backup
    Page: Performing a force upgrade
    Page: Performing a force upgrade by specifying a previous version number
    Page: Polling a time clock and the progress bar goes beyond 100%
    Page: Portable (USB) time clock documents and manuals
    Page: Posted days still visible in Maintain Times
    Page: Preventing error 36 when printing reports
    Page: Problem posting general ledger data from EXO Payroll to EXO Business
    Page: Processing "Catch-up" pays in EXO Time and Attendance
    Page: Processing a holiday day using a daily rule in Time and Attendance
    Page: Processing a non-cash benefit (Australia)
    Page: Processing a redundancy or a retirement payment (New Zealand)
    Page: Processing a termination pay (Australia)
    Page: Processing a termination payment (New Zealand)
    Page: Processing holiday pay entitlement in weeks (New Zealand)
    Page: Processing one-off pay times in EXO Time and Attendance (New Zealand)
    Page: Processing paid parental leave in EXO Payroll (Australia)
    Page: Processing parental leave (New Zealand)
    Page: Processing payroll giving deductions (New Zealand)
    Page: Processing schedular payments (formerly withholding payments) (New Zealand)
    Page: Processing time-in-lieu in EXO Payroll (New Zealand)
    Page: Rates in holiday pay report showing higher or lower than expected (New Zealand)
    Page: Receiving a prompt to register even though registration isn't due
    Page: Recent changes
    Page: Recreating the administrator user account
    Page: Recurring upgrade message when opening software
    Page: Reduce salary figures are incorrect when paying leave (New Zealand)
    Page: Refunding Kiwisaver contributions to an employee after opting out (New Zealand)
    Page: Registering fingerprints on a 2011 version Bundy timeclock and sending the fingerprints to another 2011 version Bundy timeclock
    Page: Registering MYOB EXO Employer Services
    Page: Registering MYOB EXO Remote Timesheet
    Page: Reinstating an employee (Australia)
    Page: Reinstating an employee in EXO Payroll (New Zealand)
    Page: Release notes for EXO Employer Services upgrade (Australia)
    Page: Release notes for EXO Employer Services upgrade (New Zealand)
    Page: Relevant hourly rate methods (New Zealand)
    Page: Reminder messages showing incorrectly under other employees
    Page: Reporting from EXO Payroll
    Page: Reporting in terminated employees
    Page: Reporting on multiple selection ranges not showing results
    Page: Reports generated to PDF file not responding
    Page: Resetting a password
    Page: Resetting the pay dates for a current open pay
    Page: Resolving errors after an upgrade in a terminal server environment
    Page: Restoring a backup
    Page: Reversing incorrectly assigned alternative leave in a pay (New Zealand)
    Page: Reversing leave that has been paid incorrectly
    Page: Rostered days off for employees with varying hours (Australia)
    Page: Rounding groups in EXO Time & Attendance
    Page: Running a file reindex
    Page: Running a file reindex not creating views for EXO Clarity when the install folder has spaces in its name
    Page: Running a Telnet command for a time clock
    Page: Running a telnet command to check communication with a timeclock
    Page: Running leave reports for a historic date
    Page: Running the network.exe file
    Page: Salary and wages figures not appearing on payroll tax report (Australia)
    Page: Saved printer no longer appears in report runs
    Page: Sending bell times to TR2 and TR3 timeclocks
    Page: Setting a staff member's permissions in MyStaffInfo
    Page: Setting up a Kiwisaver group when no employer contribution is being made (New Zealand)
    Page: Setting up allowances (New Zealand)
    Page: Setting up an allowance in EXO Time and Attendance
    Page: Setting up and applying user-definable other leave (New Zealand)
    Page: Setting up an employee for the paid parental leave scheme (Australia)
    Page: Setting up an employer additional superannuation contribution (Australia)
    Page: Setting up a new pay rate type (New Zealand)
    Page: Setting up a non-cash benefit item in EXO Payroll (Australia)
    Page: Setting up BundyPlus time clocks to sound a bell at specific times
    Page: Setting up contractors on withholding tax without leave entitlements (New Zealand)
    Page: Setting up EXO Payroll to use single touch payroll with a proxy server (Australia)
    Page: Setting up holiday pay when changing an employee from casual to permanent (New Zealand)
    Page: Setting up import time transactions
    Page: Setting up KiwiSaver groups (New Zealand)
    Page: Setting up Kiwisaver groups when no employee contribution is being made (New Zealand)
    Page: Setting up mapped network drives
    Page: Setting up notifications and password change details on MyStaffInfo
    Page: Setting up payroll giving deductions (New Zealand)
    Page: Setting up payroll giving donee organisations (New Zealand)
    Page: Setting up proportional costing in EXO Payroll
    Page: Setting up reportable employer superannuation contributions (Australia)
    Page: Setting up salary sacrifice (Australia)
    Page: Setting up step 1 of a daily rule
    Page: Setting up step 2 of a daily rule
    Page: Setting up step 3 of a daily rule
    Page: Setting up step 4 of a daily rule
    Page: Setting up superannuation deductions in EXO Payroll (New Zealand)
    Page: Setting up the "Daily Rate Limits by Time" section of a daily rule
    Page: Setting up the final step of a daily rule
    Page: Setting up timesheets and batches in MyStaffInfo management console
    Page: Setting up timesheets on the MyStaffInfo website
    Page: Setting up user access levels
    Page: Setting up user-definable shift leave (New Zealand)
    Page: Showing an amount when paying sick leave to a salaried employee (New Zealand)
    Page: Software versions not updated after upgrade
    Page: Special application back pay calculator messages (New Zealand)
    Page: Stopping holiday pay from being taxed separately when a pay is created (New Zealand)
    Page: Stopping the message "HPENT does not match Current Year Gross" when trying to process a termination pay (New Zealand)
    Page: STP Phase 2 Customer Guide - AU
    Page: STP submission fails with error: "CMN.ATO.GEN.OK" (Australia)
    Page: Student loan amount not being calculated (New Zealand)
    Page: Summary of new features in 2014 compliance release (New Zealand)
    Page: Summary of tax and Kiwisaver changes in EXO Payroll for 2012 financial year (New Zealand)
    Page: Summary of tax changes in EXO Payrol for the 2014 financial year (New Zealand)
    Page: Superannuation appearing in non-cash benefits (Australia)
    Page: Support options for EXO Employer Services (New Zealand)
    Page: Support plan terms and conditions and other assistance options (New Zealand)
    Page: Synchronising MyStaffInfo and a message "Could not download MyStaffInfo information" appears
    Page: Synchronising MyStaffInfo and message "The operation timed out" appears
    Page: System requirements for MYOB EXO Employer Services
    Page: Taxation of termination payments (Australia)
    Page: Terminated employee appearing in a current pay after processing a termination one-off pay in EXO Payroll (New Zealand)
    Page: Terminating a casual employee (New Zealand)
    Page: Text is hard to read in some program screens
    Page: Timeclock polling errors and suggested solutions
    Page: Times not appearing due to incorrect company card prefix setting
    Page: TR2 and TR3 time clock documents and manuals
    Page: Transferring data from MYOB PowerPay to MYOB Exo Payroll
    Page: Troubleshooting BundyPlus G6 and G8 time clocks
    Page: Trying to restore a backup results in message: "Restoring a backup could cause problems with existing information"
    Page: Unable to access a menu or toolbar item
    Page: Unable to access payslip report when viewing payslips from within pays (New Zealand)
    Page: Unable to post a pay period from EXO Time and Attendance to EXO Payroll
    Page: Understanding single touch payroll (Australia)
    Page: Understanding the "Adjust by Last Pay" option
    Page: Understanding the higher rate setting for an ordinary daily rate in a holiday pay (New Zealand)
    Page: Understanding the Ordinary Daily Rate field in an employee's holiday pay
    Page: Understanding the permanent part time method (New Zealand)
    Page: Updating an employee's incorrect details in a standard pay
    Page: Upgrading EXO Employer Services online
    Page: Upgrading EXO Employer Services software online
    Page: Upgrading MyStaffInfo
    Page: Upgrading Windows 10 when using EXO Employer Services
    Page: Using a due back date (New Zealand)
    Page: Using Excel to create reports from EXO Payroll
    Page: Using EXO Payroll while working from home
    Page: Using quick keys in EXO Payroll
    Page: Using the "Destination: Distribution" option in the payslip custom report
    Page: Using the back pay calculator (New Zealand)
    Page: Using the permanent part-time method (New Zealand)
    Page: Version numbers not changing after an upgrade
    Page: What to do if an employee is on unpaid leave (New Zealand)
    Page: What to do when receiving the message "Cannot locate the Microsoft Visual Foxpro Support Library"
    Page: Whitepaper—EXO Business payroll integration
    Page: Zero PAYG being calculated (Australia)