ANSWER ID:36149

MAPI Mail Option

BankLink Books is set up by default to use MAPI mail and to use the default profile used to log in to your email.  An example of a MAPI compliant mail program is Microsoft Outlook�.

NOTE: At this stage Microsoft Outlook is the only MAPI compliant program and if you are using the 2013 version of Microsoft Outlook this must be the 32 bit version.  At this time the 64 bit version does not work with the MAPI program and BankLink Books.

How do I set up my MAPI email using the Default Profile

1. In BankLink Books at the Home Screen click on the File option.
   
2. Select Preferences and click on the Email tab.
   BankLink Books displays the E-mail options.
   The Use MAPI Mail option and the Use Default Profile check box are selected by default. Depending on your version of Outlook additional formatting can be taken over from BankLink, which is enabled by ticking the Turn on extended MAPI support check box.
   NOTE : If your version of Outlook does not support extended MAPI support then you will get the error : BankLink Practice Unable to send to mail - Extended MAPI failure.  To correct this error un-tick this option. 
   In rare situations, you may need to specify which Profile Name and Password to use in BankLink Books.

How do I set up my MAPI email with a specified Profile Name?

1. Disable the Use Default Profile check box.
   
2. Click in the Profile Name field.
   
3. Enter the name you use to log in to your email program.
   
4. Click in the Password field and enter the password you use to log in to your email program.
   
5. Enable the Turn on extended MAPI support check box.
   
6. Click OK.

Internet Mail Option

If your email program is not MAPI-compliant then you will need to use the Internet Mail option.

NOTE: This option can only be used if you have an email address that allows email forwarding.  Typically these are email addresses given out by Internet Service Providers.  If you are unsure about this please contact either your IT Consultant or your Internet Service Provider (ISP).

How do I set up my Internet Mail Server email?

1. Click the Use Internet Mail radio button.
   This will enable you to use an internet mail server such as SMTP.service_provider.co.nz to send email from BankLink Books.
   
2. In the Outgoing Mail Server field, enter the address of your Internet Mail SMTP Server (e.g. SMTP.xtra.co.nz).
   If you are unsure of this please confirm this with your ISP.
   
3. Click in the Timeout (sec.) field and enter how many seconds to want to wait for a response from the server before disconnecting - this field is optional.
   
4. In the Return E-Mail Address field, enter the default return address to appear on all emails sent.
   
5. Enable the My Mail Server requires Authentication check box if your mail server requires you to enter a user name to log in to your email.
   Note:  Usually one Internet Account Name and password logs you both into the Internet and then into your mail server. Only in rare cases is an additional Account Name needed to log in to the mail server.
   
6. In the Account Name field, enter an account name to use when logging in to your email.

PRODUCT: BankLink Books