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Finding tax clients that have missed a payment

The Missed Payments page provides a list of all the clients in your practice who have missed their payments within a specified date range.

To assist you review the clients with missed payments, you can:

  • filter the list to display only those that match the information you require.

  • customise the layout of the information to suit the way you like to work by:

  • changing the information displayed on the list by sorting, adding, removing and changing the order of the columns in the list

  • group the results so that tax clients with the same information are listed together.

See Organising your data for details on filtering and customising the list of missed payments.

Once you have found the client you are interested in, you can quickly access the following areas of MYOB AE/AO for the client:

  • Tax Manager — click the IRD Number for the required client to view their transactions in Tax Manager

  • Return preparation — click the Return Name for the required client to open their tax return

  • Client’s Tax tab information — click the Client Code for the required client to open their Client page Tax tab.

Opening the Missed Payments page

Open the Missed Payments page by selecting Missed Payments from the drop-down menu on the Tax button in the toolbar.

By default, the Missed Payments page does not show any information until you:

  1. Select a Due Date range.

  2. Click Search.

Exporting and printing your list of tax clients

You can print or export the displayed list of tax clients to use in Excel.

To print the current list of tax clients

  • Click Tasks_bar_print.png in the Tasks bar.


A Print - Find Results window opens where you can preview and print the search results.

To export the current list of tax clients to Excel

  • Click Tasks_bar_export_to_excel.png in the Tasks bar.


The list of tax clients is exported to Excel and the spreadsheet opens.

Related topics

Monitoring return filing statistics

Preparing tax returns

Working with IRD Data downloads

Working with Agencies

Related topics