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Knowledge is power...

Welcome to the knowledge base! Here you'll find a wealth of articles to help you out in all kinds of situations. Fixing errors, working with new features and finding answers when you encounter a problem... it's all here!

So let's take a look at how to use the knowledge base so you can quickly start finding the right answers.

Watch the video, read through the steps or jump straight to the Troubleshooting section below.

Watch the 1-minute video...

Or read these instructions...

To use the knowledge base
  1. Sign in to my.myob.
  2. Click Search the knowledge base.
  3. In the Select your product drop-down list, either leave All Products or select a specific product.
  4. Enter a search term in the search field and click the magnifying glass .
  5. If you want to filter the results, select a product in the Filter by section in the REFINE panel.
  6. Click a search result to open the knowledge base article.

    Use the happy or sad face at the bottom of the knowledge base article to let us know if you found the article helpful. We'll adjust the help based on your feedback!

Ready to get started?

Click a country to sign in to the relevant my.myob page.

Troubleshooting

Most issues have a simple fix. Take a look to see if this info helps.

Notice anything we haven't covered, or like something that we have covered? Leave some feedback using the happy or sad face at the bottom of the page!

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