Known issue: Leave accrual not rolling over correctly

1. Go to the Manage Pays screen.
2. In the list of pays, find the pay that was adjusted.
3. In the Adjusted column of the pay, click Yes. The Related Pays window opens.
4. In the Related Pay column of both the Positive Adjustment and the Negative Adjustment, make a note of the pay run IDs.
   

1. Go to the Entitlement History Data screen. You'll see the original rollover of accrued entitlement.
   For example, the image below shows an employee had accrued 15 hours, which is also the capped value for the entitlement period.
   
   Also, the Negative Adjustment shows the exact opposite of the original pay movements. Both the original pay and Negative Adjustment pay movements are correct. 

2. Make a note of the Rollover Clearing and Rollover Earned values.

   You'll need these values later in this procedure, when making a manual adjustment.

3. If you've selected Cap accrual per period for the entitlement, check any subsequent pay runs to see if the normal accrual amount isn't being accumulated.
   

   For example, the image below shows the next pay's accrual as a negative value. This is because the last period's accrued values were not rolled over to previous entitlement earned, so the current period accrual has been adjusted back to the entitlement cap.

   

You need to do a manual entitlement movement for the previous period accrual that wasn't rolled over to previous entitlement earned. Create an entitlement adjustment to match the two original movements. Make the adjustment's date the same as the original movements.

For example, if your employee's original pay run entitlements were the same as the image below, you'd create an entitlement adjustment that matched:

• -15.000 for Rollover Clearing
• 15.000 for Rollover earned.