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  • Error: "1303" when installing AccountRight

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This information applies to MYOB AccountRight version 19. For later versions, see our help centre.


 

 

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ANSWER ID:36695

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Solution
  1. Click Cancel to close the error message.
  2. Simultaneously press the Ctrl, Shift and Esc keys on your keyboard.
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    The Windows Task Manager window appears.
  3. Click the Processes tab.
  4. Click to highlight the process called agent.exe then click End Process. Note: The process name may or may not include "*32" as shown in our example.
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  5. At the following confirmation prompt, click End process.
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  6. On the the Windows Task Manager window, go to the File menu and choose Exit Task Manager.

You will now be able to successfully install AccountRight.